Nortel Networks IP Phone 2001 manual While on an active call, Placing a call on hold

Models: IP Phone 2001

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While on an active call

While on an active call

Use the following features during an active call:

“Placing a call on hold” on page 35

“Transferring a call” on page 35

“Using Timed Reminder Recall” on page 36

“Using Call Park” on page 37

“Recording a Calling Party Number” on page 39

“Tracing a malicious call” on page 39

Placing a call on hold

Use the Hold feature when talking on one line and another call arrives on a second line. Retain the original call by putting it on hold and then answer the second call.

To place a call on hold:

Press the Hold key.

(Hold)

To retrieve a call on hold:

Press the Line (DN) key.

(Line)

Transferring a call

Use the Transfer feature to redirect a call to the appropriate person.

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Nortel Networks IP Phone 2001 manual While on an active call, Placing a call on hold, Transferring a call