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Nortel Networks IP Phone 2001 manual Contents

Models: IP Phone 2001

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Contents

Contents

About the Nortel IP Phone 2001 . . . . . . . . . . . . . . . . . . . . . . 9

Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Telephone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Telephone display

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Call features and Flexible Feature Codes . . . . . . . . . . . . . . . 14

Security features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Secure communication . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Managing your Station Control Password (SCPW) . . . . . 14

Connecting the components . . . . . . . . . . . . . . . . . . . . . . . . 17

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Connecting the components of the phone . . . . . . . . . . . . . . . 17

Configuring options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using the Telephone Options menu . . . . . . . . . . . . . . . . . . . . 19 Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Adjusting the display screen contrast . . . . . . . . . . . . . . . . 22 Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Selecting date/time format . . . . . . . . . . . . . . . . . . . . . . . . 23 Selecting local dialpad tone . . . . . . . . . . . . . . . . . . . . . . . 24 Selecting a Ring type . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Viewing telephone information . . . . . . . . . . . . . . . . . . . . . 25

Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Using off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Using on-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Using Predial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Activating Ring Again . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Using Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

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Nortel Networks IP Phone 2001 manual Contents

Contents

IP Phone Page Revision history Revision history Contents While away from your desk Additional calling featuresTalking with more than one person Working without interruption Using Hospitality features Additional phone features Contents About the Nortel IP Phone Basic features Line Telephone controls Goodbye Services itemsHold Msg/Inbox About the Nortel IP Phone IP Phone 2001 screen Telephone display Security features Call features and Flexible Feature CodesManaging your Station Control Password Secure communications Services To change your password Scpw Press the Select soft key to accept the new password Before you begin Connecting the componentsConnecting the components of the phone IP Phone 2001 connections Using the Telephone Options menu Configuring options To use the Telephone Options menu Services To adjust the volume Adjusting the volume Selecting a language Adjusting the display screen contrastTo adjust the display screen contrast To select a date/time format Selecting date/time formatTo select a language To select local dialpad tone Selecting local dialpad toneSelecting a Ring type To select a ring type Viewing telephone information To view telephone information Using off-hook dialingMaking a call Using on-hook dialing To use Predial Line Goodbye Using Predial To activate Ring Again Activating Ring AgainTo edit a Predial number To deactivate Ring Again before notification Using Last Number RedialTo call a Ring Again party when you receive notification To use Last Number Redial with the handset Using Speed CallLine To use Last Number Redial without lifting the handset To create a Speed Call number To make a Speed Call Making a System Speed Call To make a System Speed Call To answer a call Answering a call Placing a call on hold While on an active callTransferring a call To place a call on hold To activate Timed Reminder Recall Using Timed Reminder Recall Using Call Park To retrieve a parked call To park a call on the System Park DN or your own DN To record a caller’s number for accounting purposes Recording a Calling Party NumberTracing a malicious call To activate Call Trace While away from your desk Using Call ForwardTo forward your calls or change the forward number To deactivate Call Forward To reinstate Call Forward to the same number Using Internal Call ForwardTo activate Internal Call Forward To deactivate Internal Call Forward To activate Remote Call Forward Using Remote Call Forward To deactivate Remote Call Forward To unlock your telephone Securing your telephoneTo lock your telephone Dial your Station Control Password Talking with more than one person Setting up a conference callTo set up a conference call To call group members Using Group Call To end a Group Call Goodbye To answer a Group Call Working without interruption Using Make Set BusyTo activate Make Set Busy To deactivate Make Set Busy To use Call Additional calling featuresUsing Call Page Connect to make an announcement To charge a call in progress Charging a call or charging a forced callTo charge a call before you dial Line To charge a call to an account when you transfer a call Press the Transfer soft key when you hear the telephone ring To disconnect Enhanced Override Using Enhanced OverrideTo use Enhanced Override To answer a call camped-on to your extension Using Forced Camp-onTo use Forced Camp-on Using Privacy Release Overriding a busy signalTo override a busy/engaged signal To end the connection To use Automatic Preselection Meet-me Using Radio To answer a Radio To use Automatic Post selection Additional calling features Using Virtual Office Additional phone features Logging in to Virtual Office Logged on to an IP Phone 2001 using an IP Phone Using Virtual Office on your remote telephone Logged on to an IP Phone 2001 using an IP Phone Logged on to an IP Phone 2001 using an IP Softphone Using Virtual Office on your office telephone To log out from a remote telephone Logging out of Virtual Office Troubleshooting Virtual Office Part 1 Troubleshooting Virtual Office Troubleshooting Virtual Office Part 2 Normal Mode Using Media Gateway 1000BTroubleshooting Virtual Office Part 3 Local Mode Using Test Local ModeUsing Resume Normal Mode Troubleshooting MG 1000B Troubleshooting MG 1000B To enter the time for an Automatic Wake-Up call Using Hospitality featuresConfiguring Automatic Wake-Up Goodbye To verify the time for the Automatic Wake-Up call To quit an Automatic Wake-Up call Using External Server Applications FFCs Flexible Feature Codes FFCs Flexible Feature Codes FFCs Terms you should know Information display Terms you should know Terms you should know Terms you should know Terms you should know Index Index Index Index Page Copyright 2006 Nortel Networks. All rights reserved