Nortel Networks IP Phone 2001 Using Media Gateway 1000B, Troubleshooting Virtual Office Part 3

Models: IP Phone 2001

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Additional phone features

Table 1: Troubleshooting Virtual Office (Part 3 of 3)

Displayed Message

Probable Cause

Action

 

 

 

Permission Denied

Incorrect User ID

Enter correct User ID.

(6)

entered.

 

 

 

 

 

Incorrect Station

Select Retry, and try

 

Control Password

again with the correct

 

entered.

Station Control

 

 

Password.

 

 

 

Server Unreachable

Network problem.

Notify system

(1)

 

administrator if

 

 

problem persists.

 

 

 

Server Unreachable

Network problem.

Notify system

(2)

 

administrator if

 

 

problem persists.

 

 

 

Using Media Gateway 1000B

This section provides more information on the following topics:

“Using Test Local Mode” on page 70

“Using Resume Normal Mode” on page 70

“Troubleshooting MG 1000B” on page 71

The Media Gateway 1000B (MG 1000B) telephone can operate in Normal or Local Mode.

Normal Mode

The telephone registers with the Main Office and receives telephone services from the Main Office. At any time during Normal Mode, you can check local mode functionality (make and receive calls) by enabling Local Mode and returning to Normal Mode. After testing, you can return to Normal Mode by using the Resume Normal Mode command or by waiting for 10 minutes.

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Nortel Networks IP Phone 2001 manual Using Media Gateway 1000B, Troubleshooting Virtual Office Part 3, Normal Mode