![](/images/new-backgrounds/1310174/310174137x1.webp)
Additional phone features
Table 1: Troubleshooting Virtual Office (Part 3 of 3)
Displayed Message | Probable Cause | Action |
|
|
|
Permission Denied | Incorrect User ID | Enter correct User ID. |
(6) | entered. |
|
|
|
|
| Incorrect Station | Select Retry, and try |
| Control Password | again with the correct |
| entered. | Station Control |
|
| Password. |
|
|
|
Server Unreachable | Network problem. | Notify system |
(1) |
| administrator if |
|
| problem persists. |
|
|
|
Server Unreachable | Network problem. | Notify system |
(2) |
| administrator if |
|
| problem persists. |
|
|
|
Using Media Gateway 1000B
This section provides more information on the following topics:
•“Using Test Local Mode” on page 70
•“Using Resume Normal Mode” on page 70
•“Troubleshooting MG 1000B” on page 71
The Media Gateway 1000B (MG 1000B) telephone can operate in Normal or Local Mode.
Normal Mode
The telephone registers with the Main Office and receives telephone services from the Main Office. At any time during Normal Mode, you can check local mode functionality (make and receive calls) by enabling Local Mode and returning to Normal Mode. After testing, you can return to Normal Mode by using the Resume Normal Mode command or by waiting for 10 minutes.
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