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Nortel Networks IP Phone 2001 manual Line To charge a call to an account when you transfer a call

Models: IP Phone 2001

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Additional calling features

2.Choose one of the following:

—Press the Charge soft key.

—Dial the Call Detail Recording FFC.

3. Dial the charge account number.

4.Press the Line (DN) key to return to the call.

(Line)

To charge a call to an account when you transfer a call:

1.Press the Transfer soft key. The call is placed on hold.

2. Dial the Call Detail Recording FFC.

3. Dial the charge account number.

4.After the dial tone, dial the number to where the call is to be transferred.

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Nortel Networks IP Phone 2001 manual Line To charge a call to an account when you transfer a call

Contents

IP Phone Page Revision history Revision history Contents While away from your desk Additional calling featuresTalking with more than one person Working without interruptionUsing Hospitality features Additional phone featuresContents About the Nortel IP Phone Basic featuresLine Telephone controlsGoodbye Services itemsHold Msg/InboxAbout the Nortel IP Phone IP Phone 2001 screen Telephone displaySecurity features Call features and Flexible Feature CodesManaging your Station Control Password Secure communicationsServices To change your password ScpwPress the Select soft key to accept the new password Before you begin Connecting the componentsConnecting the components of the phone IP Phone 2001 connections Using the Telephone Options menu Configuring optionsTo use the Telephone Options menu Services To adjust the volume Adjusting the volumeSelecting a language Adjusting the display screen contrastTo adjust the display screen contrast To select a date/time format Selecting date/time formatTo select a language To select local dialpad tone Selecting local dialpad toneSelecting a Ring type To select a ring type Viewing telephone informationTo view telephone information Using off-hook dialingMaking a call Goodbye Using on-hook dialingTo use Predial Line Goodbye Using PredialTo activate Ring Again Activating Ring AgainTo edit a Predial number To deactivate Ring Again before notification Using Last Number RedialTo call a Ring Again party when you receive notification To use Last Number Redial with the handset Using Speed CallLine To use Last Number Redial without lifting the handset To create a Speed Call numberTo make a Speed Call Making a System Speed CallTo make a System Speed Call To answer a call Answering a callPlacing a call on hold While on an active callTransferring a call To place a call on holdTo activate Timed Reminder Recall Using Timed Reminder RecallGoodbye Using Call ParkTo retrieve a parked call To park a call on the System Park DN or your own DNTo record a caller’s number for accounting purposes Recording a Calling Party NumberTracing a malicious call To activate Call Trace While away from your desk Using Call ForwardTo forward your calls or change the forward number To deactivate Call ForwardTo reinstate Call Forward to the same number Using Internal Call ForwardTo activate Internal Call Forward To deactivate Internal Call ForwardTo activate Remote Call Forward Using Remote Call ForwardTo deactivate Remote Call Forward To unlock your telephone Securing your telephoneTo lock your telephone Dial your Station Control Password Talking with more than one person Setting up a conference callTo set up a conference call To call group members Using Group CallTo end a Group Call Goodbye To answer a Group CallWorking without interruption Using Make Set BusyTo activate Make Set Busy To deactivate Make Set BusyTo use Call Additional calling featuresUsing Call Page Connect to make an announcement To charge a call in progress Charging a call or charging a forced callTo charge a call before you dial Line To charge a call to an account when you transfer a call Press the Transfer soft key when you hear the telephone ring To disconnect Enhanced Override Using Enhanced OverrideTo use Enhanced Override To answer a call camped-on to your extension Using Forced Camp-onTo use Forced Camp-on Using Privacy Release Overriding a busy signalTo override a busy/engaged signal To end the connectionTo use Automatic Preselection Meet-me Using RadioTo answer a Radio To use Automatic Post selectionAdditional calling features Using Virtual Office Additional phone featuresLogging in to Virtual Office Logged on to an IP Phone 2001 using an IP Phone Using Virtual Office on your remote telephoneLogged on to an IP Phone 2001 using an IP Phone Logged on to an IP Phone 2001 using an IP Softphone Using Virtual Office on your office telephoneTo log out from a remote telephone Logging out of Virtual OfficeTroubleshooting Virtual Office Part 1 Troubleshooting Virtual OfficeTroubleshooting Virtual Office Part 2 Normal Mode Using Media Gateway 1000BTroubleshooting Virtual Office Part 3 Local Mode Using Test Local ModeUsing Resume Normal Mode Troubleshooting MG 1000B Troubleshooting MG 1000BTo enter the time for an Automatic Wake-Up call Using Hospitality featuresConfiguring Automatic Wake-Up Goodbye To verify the time for the Automatic Wake-Up call To quit an Automatic Wake-Up callUsing External Server Applications FFCs Flexible Feature Codes FFCsFlexible Feature Codes FFCs Terms you should know Information display Terms you should know Terms you should know Terms you should know Terms you should know Index Index Index Index Page Copyright 2006 Nortel Networks. All rights reserved