Nortel Networks IP Phone 2001 manual Troubleshooting Virtual Office Part 2

Additional phone features

Table 1: Troubleshooting Virtual Office (Part 2 of 3)

Displayed Message	Probable Cause	Action
Locked from Login	Three failed attempts	Wait one hour for the
	to enter the correct	lock to clear
	Station Control	automatically, or
	Password.	notify system
		administrator to clear
		lock.
Permission Denied	Remote telephone	Notify system
(1)	has no Station	administrator.
	Control Password.
Permission Denied	Incorrect User ID	Enter correct User ID.
(3)	entered.
	Remote telephone	Notify system
	has no Station	administrator.
	Control Password.
Permission Denied	Incorrect User ID	Enter correct User ID.
(4)	entered.
	Attempt to log in to a	Go to an IP Phone
	remote IP Phone	2002, IP Phone 2004,
	2002, IP Phone 2004,	or IP Softphone 2050
	or IP Softphone 2050	and try to log in
	from an	again, or consult your
	IP Phone 2001	system administrator.
	(some restrictions
	apply).
Permission Denied	Incorrect User ID	Enter correct User ID.
(5)	entered.
	Remote telephone	Notify system
	does not have VOUA	administrator.
	Class of Service.

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