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Nortel Networks IP Phone 2001 manual Call features and Flexible Feature Codes, Security features

Models: IP Phone 2001

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About the Nortel IP Phone 2001

Call features and Flexible Feature Codes

System administration is required for call features and Flexible Feature Codes (FFCs). Contact your system administrator to configure these features and codes on your telephone.

Call features and FFCs must be assigned to your telephone and supported by system software.

Security features

This section describes the following features, which are designed to enhance the security of your IP Phone 2001:

•Secure communications

•Managing your Station Control Password

Secure communications

Your IP Phone 2001 supports secure communication using SRTP and a Pre-Shared Key (PSK) media encryption feature. If the feature is enabled, a security icon (:) appears on the screen when your call is secured using SRTP (PSK). Contact your system administrator to find out if this feature is enabled on your phone.

Managing your Station Control Password

Your Station Control Password (SCPW) enables the following security features:

•Electronic Lock to prevent others from making calls from your telephone.

•Password-protected telephone features (for example, Remote Call Forward).

Your initial SCPW is defined by your system administrator. Contact your system administrator for detailed information.

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Nortel Networks IP Phone 2001 manual Call features and Flexible Feature Codes, Security features, Secure communications

Contents

IP Phone Page Revision history Revision history Contents Talking with more than one person Additional calling featuresWhile away from your desk Working without interruptionAdditional phone features Using Hospitality featuresContents Basic features About the Nortel IP PhoneTelephone controls LineHold Services itemsGoodbye Msg/InboxAbout the Nortel IP Phone Telephone display IP Phone 2001 screenManaging your Station Control Password Call features and Flexible Feature CodesSecurity features Secure communicationsTo change your password Scpw ServicesPress the Select soft key to accept the new password Before you begin Connecting the componentsConnecting the components of the phone IP Phone 2001 connections Configuring options Using the Telephone Options menuTo use the Telephone Options menu Services Adjusting the volume To adjust the volumeSelecting a language Adjusting the display screen contrastTo adjust the display screen contrast To select a date/time format Selecting date/time formatTo select a language To select local dialpad tone Selecting local dialpad toneSelecting a Ring type Viewing telephone information To select a ring typeTo view telephone information Using off-hook dialingMaking a call Using on-hook dialing Using Predial To use Predial Line GoodbyeTo activate Ring Again Activating Ring AgainTo edit a Predial number To deactivate Ring Again before notification Using Last Number RedialTo call a Ring Again party when you receive notification Line To use Last Number Redial without lifting the handset Using Speed CallTo use Last Number Redial with the handset To create a Speed Call numberMaking a System Speed Call To make a Speed CallTo make a System Speed Call Answering a call To answer a callTransferring a call While on an active callPlacing a call on hold To place a call on holdUsing Timed Reminder Recall To activate Timed Reminder RecallUsing Call Park To park a call on the System Park DN or your own DN To retrieve a parked callTo record a caller’s number for accounting purposes Recording a Calling Party NumberTracing a malicious call To activate Call Trace To forward your calls or change the forward number Using Call ForwardWhile away from your desk To deactivate Call ForwardTo activate Internal Call Forward Using Internal Call ForwardTo reinstate Call Forward to the same number To deactivate Internal Call ForwardUsing Remote Call Forward To activate Remote Call ForwardTo deactivate Remote Call Forward To unlock your telephone Securing your telephoneTo lock your telephone Dial your Station Control Password Talking with more than one person Setting up a conference callTo set up a conference call Using Group Call To call group membersTo answer a Group Call To end a Group Call GoodbyeTo activate Make Set Busy Using Make Set BusyWorking without interruption To deactivate Make Set BusyTo use Call Additional calling featuresUsing Call Page Connect to make an announcement To charge a call in progress Charging a call or charging a forced callTo charge a call before you dial Line To charge a call to an account when you transfer a call Press the Transfer soft key when you hear the telephone ring To disconnect Enhanced Override Using Enhanced OverrideTo use Enhanced Override To answer a call camped-on to your extension Using Forced Camp-onTo use Forced Camp-on To override a busy/engaged signal Overriding a busy signalUsing Privacy Release To end the connectionUsing Radio To use Automatic Preselection Meet-meTo use Automatic Post selection To answer a RadioAdditional calling features Additional phone features Using Virtual OfficeLogging in to Virtual Office Using Virtual Office on your remote telephone Logged on to an IP Phone 2001 using an IP PhoneLogged on to an IP Phone 2001 using an IP Phone Using Virtual Office on your office telephone Logged on to an IP Phone 2001 using an IP SoftphoneLogging out of Virtual Office To log out from a remote telephoneTroubleshooting Virtual Office Troubleshooting Virtual Office Part 1Troubleshooting Virtual Office Part 2 Normal Mode Using Media Gateway 1000BTroubleshooting Virtual Office Part 3 Local Mode Using Test Local ModeUsing Resume Normal Mode Troubleshooting MG 1000B Troubleshooting MG 1000BTo enter the time for an Automatic Wake-Up call Using Hospitality featuresConfiguring Automatic Wake-Up To quit an Automatic Wake-Up call Goodbye To verify the time for the Automatic Wake-Up callUsing External Server Applications Flexible Feature Codes FFCs FFCsFlexible Feature Codes FFCs Terms you should know Information display Terms you should know Terms you should know Terms you should know Terms you should know Index Index Index Index Page Copyright 2006 Nortel Networks. All rights reserved