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Nortel Networks
IP Phone 2001
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IP Phone 2001
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Troubleshooting
Overriding a busy signal
Password
Connecting the components
Configuring options
Setting up a conference call
Adjusting the volume
Services items
Additional calling features
Using off-hook dialing
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Index
phone 65
Virtual Office on your remote tele- phone 63
Volume adjustment 21 Volume control bar 10
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Contents
IP Phone
Page
Revision history
Revision history
Contents
While away from your desk
Additional calling features
Talking with more than one person
Working without interruption
Using Hospitality features
Additional phone features
Contents
About the Nortel IP Phone
Basic features
Line
Telephone controls
Goodbye
Services items
Hold
Msg/Inbox
About the Nortel IP Phone
IP Phone 2001 screen
Telephone display
Security features
Call features and Flexible Feature Codes
Managing your Station Control Password
Secure communications
Services
To change your password Scpw
Press the Select soft key to accept the new password
Connecting the components of the phone
Connecting the components
Before you begin
IP Phone 2001 connections
Using the Telephone Options menu
Configuring options
To use the Telephone Options menu Services
To adjust the volume
Adjusting the volume
To adjust the display screen contrast
Adjusting the display screen contrast
Selecting a language
To select a language
Selecting date/time format
To select a date/time format
Selecting a Ring type
Selecting local dialpad tone
To select local dialpad tone
To select a ring type
Viewing telephone information
Making a call
Using off-hook dialing
To view telephone information
Using on-hook dialing
To use Predial Line Goodbye
Using Predial
To edit a Predial number
Activating Ring Again
To activate Ring Again
To call a Ring Again party when you receive notification
Using Last Number Redial
To deactivate Ring Again before notification
To use Last Number Redial with the handset
Using Speed Call
Line To use Last Number Redial without lifting the handset
To create a Speed Call number
To make a Speed Call
Making a System Speed Call
To make a System Speed Call
To answer a call
Answering a call
Placing a call on hold
While on an active call
Transferring a call
To place a call on hold
To activate Timed Reminder Recall
Using Timed Reminder Recall
Using Call Park
To retrieve a parked call
To park a call on the System Park DN or your own DN
Tracing a malicious call
Recording a Calling Party Number
To record a caller’s number for accounting purposes
To activate Call Trace
While away from your desk
Using Call Forward
To forward your calls or change the forward number
To deactivate Call Forward
To reinstate Call Forward to the same number
Using Internal Call Forward
To activate Internal Call Forward
To deactivate Internal Call Forward
To activate Remote Call Forward
Using Remote Call Forward
To deactivate Remote Call Forward
To lock your telephone
Securing your telephone
To unlock your telephone
Dial your Station Control Password
To set up a conference call
Setting up a conference call
Talking with more than one person
To call group members
Using Group Call
To end a Group Call Goodbye
To answer a Group Call
Working without interruption
Using Make Set Busy
To activate Make Set Busy
To deactivate Make Set Busy
Using Call Page Connect to make an announcement
Additional calling features
To use Call
To charge a call before you dial
Charging a call or charging a forced call
To charge a call in progress
Line To charge a call to an account when you transfer a call
Press the Transfer soft key when you hear the telephone ring
To use Enhanced Override
Using Enhanced Override
To disconnect Enhanced Override
To use Forced Camp-on
Using Forced Camp-on
To answer a call camped-on to your extension
Using Privacy Release
Overriding a busy signal
To override a busy/engaged signal
To end the connection
To use Automatic Preselection Meet-me
Using Radio
To answer a Radio
To use Automatic Post selection
Additional calling features
Using Virtual Office
Additional phone features
Logging in to Virtual Office
Logged on to an IP Phone 2001 using an IP Phone
Using Virtual Office on your remote telephone
Logged on to an IP Phone 2001 using an IP Phone
Logged on to an IP Phone 2001 using an IP Softphone
Using Virtual Office on your office telephone
To log out from a remote telephone
Logging out of Virtual Office
Troubleshooting Virtual Office Part 1
Troubleshooting Virtual Office
Troubleshooting Virtual Office Part 2
Troubleshooting Virtual Office Part 3
Using Media Gateway 1000B
Normal Mode
Using Resume Normal Mode
Using Test Local Mode
Local Mode
Troubleshooting MG 1000B
Troubleshooting MG 1000B
Configuring Automatic Wake-Up
Using Hospitality features
To enter the time for an Automatic Wake-Up call
Goodbye To verify the time for the Automatic Wake-Up call
To quit an Automatic Wake-Up call
Using External Server Applications
FFCs
Flexible Feature Codes FFCs
Flexible Feature Codes FFCs
Terms you should know
Information display
Terms you should know
Terms you should know
Terms you should know
Terms you should know
Index
Index
Index
Index
Page
Copyright 2006 Nortel Networks. All rights reserved
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