Overriding a busy signal | Nortel Networks IP Phone 2001 specification

Additional calling features

Overriding a busy signal

Use the Override feature to override a busy signal and interrupt another call.

To override a busy/engaged signal:

You dial a telephone number and receive a busy signal.

Enter the Override FFC.

The people in the targeted call receive a tone for approximately one second. After the Override feature joins you to their call, a short tone repeats every 16 seconds.

To end the connection:

Press the Goodbye key.

(Goodbye)

Using Privacy Release

Use the Privacy Release feature to enable one or more people who share your DN to join a call.

To use Privacy Release on an established call:

Press the Privacy Release soft key during a call.

A person joins the call by pressing the shared number (DN) key on their telephone (Multiple Appearance DN feature).

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Nortel Networks IP Phone 2001 manual Overriding a busy signal, Using Privacy Release, To override a busy/engaged signal

Contents

IP Phone Page Revision history Revision history Contents While away from your desk Additional calling featuresTalking with more than one person Working without interruption Using Hospitality features Additional phone features Contents About the Nortel IP Phone Basic features Line Telephone controls Goodbye Services itemsHold Msg/Inbox About the Nortel IP Phone IP Phone 2001 screen Telephone display Security features Call features and Flexible Feature CodesManaging your Station Control Password Secure communications Services To change your password Scpw Press the Select soft key to accept the new password Connecting the components Connecting the components of the phoneBefore you begin IP Phone 2001 connections Using the Telephone Options menu Configuring options To use the Telephone Options menu Services To adjust the volume Adjusting the volume Adjusting the display screen contrast To adjust the display screen contrastSelecting a language Selecting date/time format To select a languageTo select a date/time format Selecting local dialpad tone Selecting a Ring typeTo select local dialpad tone To select a ring type Viewing telephone information Using off-hook dialing Making a callTo view telephone information Using on-hook dialing To use Predial Line Goodbye Using Predial Activating Ring Again To edit a Predial numberTo activate Ring Again Using Last Number Redial To call a Ring Again party when you receive notificationTo deactivate Ring Again before notification To use Last Number Redial with the handset Using Speed CallLine To use Last Number Redial without lifting the handset To create a Speed Call number To make a Speed Call Making a System Speed Call To make a System Speed Call To answer a call Answering a call Placing a call on hold While on an active callTransferring a call To place a call on hold To activate Timed Reminder Recall Using Timed Reminder Recall Using Call Park To retrieve a parked call To park a call on the System Park DN or your own DN Recording a Calling Party Number Tracing a malicious callTo record a caller’s number for accounting purposes To activate Call Trace While away from your desk Using Call ForwardTo forward your calls or change the forward number To deactivate Call Forward To reinstate Call Forward to the same number Using Internal Call ForwardTo activate Internal Call Forward To deactivate Internal Call Forward To activate Remote Call Forward Using Remote Call Forward To deactivate Remote Call Forward Securing your telephone To lock your telephoneTo unlock your telephone Dial your Station Control Password Setting up a conference call To set up a conference callTalking with more than one person To call group members Using Group Call To end a Group Call Goodbye To answer a Group Call Working without interruption Using Make Set BusyTo activate Make Set Busy To deactivate Make Set Busy Additional calling features Using Call Page Connect to make an announcementTo use Call Charging a call or charging a forced call To charge a call before you dialTo charge a call in progress Line To charge a call to an account when you transfer a call Press the Transfer soft key when you hear the telephone ring Using Enhanced Override To use Enhanced OverrideTo disconnect Enhanced Override Using Forced Camp-on To use Forced Camp-onTo answer a call camped-on to your extension Using Privacy Release Overriding a busy signalTo override a busy/engaged signal To end the connection To use Automatic Preselection Meet-me Using Radio To answer a Radio To use Automatic Post selection Additional calling features Using Virtual Office Additional phone features Logging in to Virtual Office Logged on to an IP Phone 2001 using an IP Phone Using Virtual Office on your remote telephone Logged on to an IP Phone 2001 using an IP Phone Logged on to an IP Phone 2001 using an IP Softphone Using Virtual Office on your office telephone To log out from a remote telephone Logging out of Virtual Office Troubleshooting Virtual Office Part 1 Troubleshooting Virtual Office Troubleshooting Virtual Office Part 2 Using Media Gateway 1000B Troubleshooting Virtual Office Part 3Normal Mode Using Test Local Mode Using Resume Normal ModeLocal Mode Troubleshooting MG 1000B Troubleshooting MG 1000B Using Hospitality features Configuring Automatic Wake-UpTo enter the time for an Automatic Wake-Up call Goodbye To verify the time for the Automatic Wake-Up call To quit an Automatic Wake-Up call Using External Server Applications FFCs Flexible Feature Codes FFCs Flexible Feature Codes FFCs Terms you should know Information display Terms you should know Terms you should know Terms you should know Terms you should know Index Index Index Index Page Copyright 2006 Nortel Networks. All rights reserved