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Nortel Networks
IP Phone 2001
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Models:
IP Phone 2001
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Troubleshooting
Overriding a busy signal
Password
Connecting the components
Configuring options
Setting up a conference call
Adjusting the volume
Services items
Additional calling features
Using off-hook dialing
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Contents
IP Phone
Page
Revision history
Revision history
Contents
Additional calling features
While away from your desk
Talking with more than one person
Working without interruption
Additional phone features
Using Hospitality features
Contents
Basic features
About the Nortel IP Phone
Telephone controls
Line
Services items
Goodbye
Hold
Msg/Inbox
About the Nortel IP Phone
Telephone display
IP Phone 2001 screen
Call features and Flexible Feature Codes
Security features
Managing your Station Control Password
Secure communications
To change your password Scpw
Services
Press the Select soft key to accept the new password
Connecting the components of the phone
Connecting the components
Before you begin
IP Phone 2001 connections
Configuring options
Using the Telephone Options menu
To use the Telephone Options menu Services
Adjusting the volume
To adjust the volume
To adjust the display screen contrast
Adjusting the display screen contrast
Selecting a language
To select a language
Selecting date/time format
To select a date/time format
Selecting a Ring type
Selecting local dialpad tone
To select local dialpad tone
Viewing telephone information
To select a ring type
Making a call
Using off-hook dialing
To view telephone information
Using on-hook dialing
Using Predial
To use Predial Line Goodbye
To edit a Predial number
Activating Ring Again
To activate Ring Again
To call a Ring Again party when you receive notification
Using Last Number Redial
To deactivate Ring Again before notification
Using Speed Call
To use Last Number Redial with the handset
Line To use Last Number Redial without lifting the handset
To create a Speed Call number
Making a System Speed Call
To make a Speed Call
To make a System Speed Call
Answering a call
To answer a call
While on an active call
Placing a call on hold
Transferring a call
To place a call on hold
Using Timed Reminder Recall
To activate Timed Reminder Recall
Using Call Park
To park a call on the System Park DN or your own DN
To retrieve a parked call
Tracing a malicious call
Recording a Calling Party Number
To record a caller’s number for accounting purposes
To activate Call Trace
Using Call Forward
While away from your desk
To forward your calls or change the forward number
To deactivate Call Forward
Using Internal Call Forward
To reinstate Call Forward to the same number
To activate Internal Call Forward
To deactivate Internal Call Forward
Using Remote Call Forward
To activate Remote Call Forward
To deactivate Remote Call Forward
To lock your telephone
Securing your telephone
To unlock your telephone
Dial your Station Control Password
To set up a conference call
Setting up a conference call
Talking with more than one person
Using Group Call
To call group members
To answer a Group Call
To end a Group Call Goodbye
Using Make Set Busy
Working without interruption
To activate Make Set Busy
To deactivate Make Set Busy
Using Call Page Connect to make an announcement
Additional calling features
To use Call
To charge a call before you dial
Charging a call or charging a forced call
To charge a call in progress
Line To charge a call to an account when you transfer a call
Press the Transfer soft key when you hear the telephone ring
To use Enhanced Override
Using Enhanced Override
To disconnect Enhanced Override
To use Forced Camp-on
Using Forced Camp-on
To answer a call camped-on to your extension
Overriding a busy signal
Using Privacy Release
To override a busy/engaged signal
To end the connection
Using Radio
To use Automatic Preselection Meet-me
To use Automatic Post selection
To answer a Radio
Additional calling features
Additional phone features
Using Virtual Office
Logging in to Virtual Office
Using Virtual Office on your remote telephone
Logged on to an IP Phone 2001 using an IP Phone
Logged on to an IP Phone 2001 using an IP Phone
Using Virtual Office on your office telephone
Logged on to an IP Phone 2001 using an IP Softphone
Logging out of Virtual Office
To log out from a remote telephone
Troubleshooting Virtual Office
Troubleshooting Virtual Office Part 1
Troubleshooting Virtual Office Part 2
Troubleshooting Virtual Office Part 3
Using Media Gateway 1000B
Normal Mode
Using Resume Normal Mode
Using Test Local Mode
Local Mode
Troubleshooting MG 1000B
Troubleshooting MG 1000B
Configuring Automatic Wake-Up
Using Hospitality features
To enter the time for an Automatic Wake-Up call
To quit an Automatic Wake-Up call
Goodbye To verify the time for the Automatic Wake-Up call
Using External Server Applications
Flexible Feature Codes FFCs
FFCs
Flexible Feature Codes FFCs
Terms you should know
Information display
Terms you should know
Terms you should know
Terms you should know
Terms you should know
Index
Index
Index
Index
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Copyright 2006 Nortel Networks. All rights reserved
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