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Nortel Networks IP Phone 2001 manual Using Enhanced Override, To use Enhanced Override

Models: IP Phone 2001

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Additional calling features

Using Enhanced Override

Use the Enhanced Override feature to override an active call after you attempt a Forced Camp-on. Use Enhanced Override to make a simple call or a consultation call, such as placing a call on hold and calling another party.

To use Enhanced Override:

You receive a busy signal after dialing a telephone number:

1.Enter the Override FFC to initiate a Forced Camp-on.

—If either person on the call disconnects at this time, you receive an overflow (fast busy/ engaged) signal.

2.Enter the Override FFC again.

—The other two persons on the call receive an override tone and a conference call is established between the three of you. If anyone disconnects, the other two persons remain connected.

To disconnect Enhanced Override:

Press the Goodbye key.

(Goodbye)

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Nortel Networks IP Phone 2001 manual Using Enhanced Override, To use Enhanced Override, To disconnect Enhanced Override

Contents

IP Phone Page Revision history Revision history Contents Working without interruption Additional calling featuresWhile away from your desk Talking with more than one person Using Hospitality features Additional phone features Contents About the Nortel IP Phone Basic features Line Telephone controls Msg/Inbox Services itemsGoodbye Hold About the Nortel IP Phone IP Phone 2001 screen Telephone display Secure communications Call features and Flexible Feature CodesSecurity features Managing your Station Control Password Services To change your password Scpw Press the Select soft key to accept the new password Connecting the components of the phone Connecting the componentsBefore you begin IP Phone 2001 connections Using the Telephone Options menu Configuring options To use the Telephone Options menu Services To adjust the volume Adjusting the volume To adjust the display screen contrast Adjusting the display screen contrastSelecting a language To select a language Selecting date/time formatTo select a date/time format Selecting a Ring type Selecting local dialpad toneTo select local dialpad tone To select a ring type Viewing telephone information Making a call Using off-hook dialingTo view telephone information Using on-hook dialing To use Predial Line Goodbye Using Predial To edit a Predial number Activating Ring AgainTo activate Ring Again To call a Ring Again party when you receive notification Using Last Number RedialTo deactivate Ring Again before notification To create a Speed Call number Using Speed CallTo use Last Number Redial with the handset Line To use Last Number Redial without lifting the handset To make a Speed Call Making a System Speed Call To make a System Speed Call To answer a call Answering a call To place a call on hold While on an active callPlacing a call on hold Transferring a call To activate Timed Reminder Recall Using Timed Reminder Recall Using Call Park To retrieve a parked call To park a call on the System Park DN or your own DN Tracing a malicious call Recording a Calling Party NumberTo record a caller’s number for accounting purposes To activate Call Trace To deactivate Call Forward Using Call ForwardWhile away from your desk To forward your calls or change the forward number To deactivate Internal Call Forward Using Internal Call ForwardTo reinstate Call Forward to the same number To activate Internal Call Forward To activate Remote Call Forward Using Remote Call Forward To deactivate Remote Call Forward To lock your telephone Securing your telephoneTo unlock your telephone Dial your Station Control Password To set up a conference call Setting up a conference callTalking with more than one person To call group members Using Group Call To end a Group Call Goodbye To answer a Group Call To deactivate Make Set Busy Using Make Set BusyWorking without interruption To activate Make Set Busy Using Call Page Connect to make an announcement Additional calling featuresTo use Call To charge a call before you dial Charging a call or charging a forced callTo charge a call in progress Line To charge a call to an account when you transfer a call Press the Transfer soft key when you hear the telephone ring To use Enhanced Override Using Enhanced OverrideTo disconnect Enhanced Override To use Forced Camp-on Using Forced Camp-onTo answer a call camped-on to your extension To end the connection Overriding a busy signalUsing Privacy Release To override a busy/engaged signal To use Automatic Preselection Meet-me Using Radio To answer a Radio To use Automatic Post selection Additional calling features Using Virtual Office Additional phone features Logging in to Virtual Office Logged on to an IP Phone 2001 using an IP Phone Using Virtual Office on your remote telephone Logged on to an IP Phone 2001 using an IP Phone Logged on to an IP Phone 2001 using an IP Softphone Using Virtual Office on your office telephone To log out from a remote telephone Logging out of Virtual Office Troubleshooting Virtual Office Part 1 Troubleshooting Virtual Office Troubleshooting Virtual Office Part 2 Troubleshooting Virtual Office Part 3 Using Media Gateway 1000BNormal Mode Using Resume Normal Mode Using Test Local ModeLocal Mode Troubleshooting MG 1000B Troubleshooting MG 1000B Configuring Automatic Wake-Up Using Hospitality featuresTo enter the time for an Automatic Wake-Up call Goodbye To verify the time for the Automatic Wake-Up call To quit an Automatic Wake-Up call Using External Server Applications FFCs Flexible Feature Codes FFCs Flexible Feature Codes FFCs Terms you should know Information display Terms you should know Terms you should know Terms you should know Terms you should know Index Index Index Index Page Copyright 2006 Nortel Networks. All rights reserved