Client diagnostics | Nortel Networks N0035509 specs

Mobile Voice Client 2050 for expert users

Mobile Voice Client 2050 for expert users

This section discusses the selections used to diagnose or correct error conditions, and are not used during normal operation of Mobile Voice Client 2050.

Client diagnostics

Client diagnostics are used to determine the connection status of the MVC 2050. Access client diagnostics from the Help > Diagnostics screen. See Figure 14 on page 30.

Diagnostics include:

•Ping

•TraceRoute

•RUDP Ping

Ping tests whether the network destination in online.

TraceRoute is an operation for sending trace packets to trace the route of user datagram protocol (UDP) from local host to remote host.

RUDP Ping tests if the IP port is responding as a terminal proxy server (TPS).

See also “Profiles” on page 68 for information on changing, importing, and exporting profiles to assist in troubleshooting.

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Nortel Networks N0035509 manual Mobile Voice Client 2050 for expert users, Client diagnostics

Contents

Nortel Mobile Voice Client Page Revision history Revision history Contents Managing Contacts with Mobile Voice Client 2050 Mobile Voice Client 2050 for expert users About this guide Mobile Voice Client 2050 overview Software dependencies Supported PDAs Headsets MVC 2050 menus and screen features MVC 2050 menus Call Handling screen portrait AAA3291 MVC 2050 screen features Screen features Selections Installing and configuring the Mobile Voice Client Removing a previous version of MVCSelect Mobile Voice Client MVC 2050 installation method Connecting a PDA to a desktop PC using ActiveSync Installing the MVC 2050 from a Desktop PC using ActiveSync ActiveSync connected Select Enable Clear Type MVC 2050 configurationEnable ClearType To disable Automatic Gain Control Installing and configuring the Mobile Voice Client MVC 2050 Call Handling screen Starting the MVC Navigation Appearance MVC 2050 graphical interface skins components Black skin Programmable line/feature keys DisplaySoft keys self-labeled Message Lamp MenusDialpad Mute Indication Lamp File menu Run in background Select Recently Used Application Contacts SettingsPaste Exit Keys Keys menu Answer Features GoodbyeHold Keys Features screen Help Macros Diagnostics To access DiagnosticsAbout MVC Icons Call Handling icons Toolbar icons Inbox/Messages ServicesDirectory Outbox/Shift Callers List Menu Bar iconsQuit Redial List System Input Toolbar Menu and icon summaries File menuFile menu Part 1 File menu Part 2 Keys menuHelp menu Keys menu Answer icon Answer key from the Keys menu Managing calls with Mobile Voice ClientMaking a telephone call Dialpad Macro Retrieving a call Answering a callHolding a call Ending a call Maintaining call quality Managing Contacts with Mobile Voice Client Starting Contacts and the Contacts application Accessing Contacts Help Accessing the PDA Contacts listEditing the Contacts list Dialing a number from the Contacts list MVC 2050 Contacts screen Dialing formats Phone details dialog box 553-AAA1529 Dialing locations Area code Select the PDA Contacts Tools Options Select Start Settings Connections Dialing Locations Dialing LocationsSpecify Tone dialing Select Dialing Patterns Example ESN numbers Extension numbers ESN dialing 553-AAA1532 Extension number Personal Directory, Redial List, and Callers List Tap Telephone Options Tap Select or CancelCall Log Options Language Date/time Call Log Option Description Default value Call Log Options Part 1 Personal Directory Call Log Options Part 2Tap Telephone Options Tap Call Log Options Tap Personal Directory Scroll to the Personal Directory Call Log features Redial List and Callers List Dialing from the Callers List Dialing from the Redial List Select the Personal Directory, Redial List, or Callers List Password Administration Select Change Protection modeSelect Redial List or Callers List Enable Pwd Protection Disable Pwd Protection Select New Password Personal Directory, Redial List, and Callers List Mobile Voice Client 2050 settings Sounds Audible notification of server connection or disconnection Sounds server connected Server unreachable Server unresponsiveServer connected Profiles Profiles screen Creating a new profile Removing a profile Modifying the name of a profile Changing the current profile Exporting profiles Select Cancel or Select ServerImporting profiles AAA1191.bmp Dhcp Setting on the Server screen Macros Macro screen Keys Macros menu Contents Preview Client diagnostics Mobile Voice Client 2050 for expert users Audio quality Audio quality slider Audio delay Audio clarity Advanced Audio Advanced Audio screen Items on the Advanced Audio screen Listener IP Listener IP screen Hardware ID Items on the Listener IP screen Hardware ID screen Connection history WiFi Mobile Voice Client 2050 for expert users Page Internet address