Mobile Voice Client 2050 for expert users

Figure 36: Hardware ID screen

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The Hardware ID is generated by reading MAC addresses from the PDA NIC. When the MVC 2050 is used with most server types, the Hardware ID it uses must be unique. Some software, such as VPN client software, creates artificial network interfaces with MAC addresses that are common to all installations of the software. As a result, the MAC address is the same on many different computers.

Without a unique MAC address, users sometimes are unable to connect to a server, or will connect to a server, and subsequently cause another device with the same Hardware ID to be disconnected from the server. If the MVC 2050 is disconnected from the server, it automatically attempts to reconnect, and the resulting conflicts will prevent a stable connection from being made.

Select the Auto-Createbutton on the Settings > Hardware ID screen to prevent conflict with another device. Auto-Create fabricates a random value, which is unlikely to be repeated by another device.

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Nortel Networks N0035509 manual Hardware ID screen