Troubleshooting
6-10 BASIC OPERATION GUIDE
Paper Jams
If a paper jam occurs, a message
displays and copying or printing
stops.
A message indicating the jammed
area and instructions for clearance displays. Jam location indicators also
display.
Leave the main power switch on ( | ) and refer to the appropriate
instructions to remove the jammed paper.

Jam Location Indicators

†For the 16 ppm model, cassettes 2 to 4 are included in the optional Paper
Feeder. For the 20 ppm model and the 25 ppm model, cassettes 3 and 4
are included in the optional Paper Feeder.
Paper misf eed i n
cassette 1.
JAM11
Remove paper.
Indicator
Location Paper Jam Location Paper Jam Number Reference
Page
APaper jam inside Cassette 1 JAM11, JAM21 page 6-11
BPaper jam inside Cassettes 2 to 4JAM12, JAM13, JAM14, JAM15,
JAM16, JAM22, JAM23, JAM24 page 6-12
CPaper jam in the Multi-Bypass Tray JAM10, JAM20 page 6-14
DPaper jam in the Left Cover JAM30, JAM40, JAM41, JAM42,
JAM43, JAM44, JAM45, JAM60,
JAM61
page 6-14
EPaper jam in the Paper Output Slot JAM50, JAM52, JAM53, JAM54,
JAM55, JAM56 page 6-15
Paper jam in the optional Finisher JAM80, JAM81, JAM83, JAM84 page 6-18
Paper jam in the optional Job
Separator JAM51 page 6-20
FPaper jam in the optional Document
Processor JAM70, JAM71, JAM72, JAM73,
JAM74, JAM75 page 6-17

AA

C

D

E

F

BB
BB
BB
Paper misf eed i n
cassette 1.
JAM11
Remove paper.