Troubleshooting
BASIC OPERATION GUIDE 6-5
Error Messages and Correction
When any of the following messages appear perform the procedures listed
below.
Message Procedure Reference
page
Close ## cover. The indicated cover is open.
Close all the covers securely. —
Add paper in cassette.
or
Place paper in P
cassette.
Paper has run out.
Add paper. page 2-2
Add paper in cassette.
## size (###) Print data does not match the size or type of paper in the
cassette.
Replace the paper.
• To change the Paper Source, press [Paper Select] to select
the Paper Source required and press [Enter].
• If you press [Printer], the following messages display:
-GO: Prints onto the currently selected paper.
-CANCEL: Stops printing.
• Press S or T to select the option required and press [Enter].
—
Set cassette.
or
Close paper cassette.
The cassette is not closed securely.
Pull out the cassette and push it back in. —
Check paper size. There is no paper loaded of a size that can be used in the
currently selected mode.
Check the paper.
—
Reposition original or
change cassette.
or
Reposition original or
select other paper
cassette.
The orientation of the original is different to that of the selected
paper.
Change the orientation of the original. If you press [Start] without
changing the orientation, copying will be performed at a 100 %
(1:1) magnification ratio.
—
Exceed copy limit.
Unable to copy The number of copies made using your Management Code has
reached the limit set and copying cannot be performed using that
code.
Use the Department Management mode to reset the copy count.
Chapter 4,
Advanced
Operation
Guide
Set toner container. The Toner Container is not installed correctly.
Install the Toner Container correctly. page 5-5
Ready to copy.
Add toner Toner remaining in the machine is low. It is only possible to copy
one original at a time.
Replace the Toner Container.
page 5-5