Problem Solving | Olivetti 16MF, 250MF, 200MF specs

Troubleshooting

Problem Solving

The table below provides general guidelines for problem solving.

If a problem occurs with your machine, carry out the checkpoints and procedures indicated on the following pages. If the problem persists, contact your Service Representative or Authorized Service Center.

	Problem	Checkpoint	Procedure	Reference
	Problem	Checkpoint	Procedure	page
				page

	Nothing lights on the	Is the power plug	Connect the plug to an AC outlet.	page 2-10
	operation panel when	connected to an AC
	the power switch is	outlet?
	turned on.

	No copies come out	Is there some indication	Check the appropriate response to that	page 6-5
	when [Start] is pressed.	of the trouble on the	indication and perform the
		operation panel?	corresponding procedure.
	The copies are blank.	Were the originals set	When setting originals on the Platen, set	page 3-2
		correctly?	them face-down.

			When setting originals in the optional	page 4-3
			Document Processor, set them face-up.

	The copies come out too	Is the copier in Auto	In order to adjust the overall exposure	Chapter 3,
	light.	Exposure Adjustment	level, perform the Auto Exposure	Advanced
		mode?	Adjustment procedure.	Operation
				Guide
		Is the manual exposure	Use the Image Quality key to adjust the	page 3-3
		mode set?	exposure level properly.

			To adjust the overall exposure, perform	Chapter 3,
			the relevant exposure adjustment	Advanced
			procedure in each image quality mode.	Operation
				Guide

		Is the toner evenly	Shake the toner container horizontally	page 5-7
		distributed in the toner	approximately 10 times.
		container?
		Is the copier in EcoPrint	Select an image quality mode other than	Chapter 1,
		mode?	the EcoPrint mode.	Advanced
				Operation
				Guide

		Is Add Toner displayed?	Replace the Toner Container.	page 5-5

		Is the copy paper wet?	Replace the copy paper with new paper.	page 2-2

		Is the electrical charge	Open the front cover and use the	page 5-6
		section dirty?	charger cleaner rod to clean the
			electrical charge section.

6-2	BASIC OPERATION GUIDE

Image 98

Olivetti 16MF, 250MF, 200MF user manual Problem Solving, Problem Checkpoint Procedure Reference

Contents

Page Publication Issued by Edges Border Erase mode Preset Zoom mode Refer toSplit mode Making Full Use of Advanced Functions Paper Feeder Duplex Unit Language Setting Job Accounting modeProgram function Document Processor Legal and Safety Information Iii Copyright Legal and Safety InformationLegal Information Regarding Trade names Duplex Mode Low Power ModeAuto Sleep Mode Energy Star Program Paper Recycling Safety ConventionsSymbols Vii Label Viii Environment Installation PrecautionsOther Precautions Power Supply/Grounding the Machine Handling of Plastic Bags Precautions for Use Xii Xiii Xiv Laser Safety20 ppm models Disconnection of Power CE Declaration of Conformity 89/336/EEC, 73/23/EEC and 93/68/EEC Legal and Safety Information Xvi Introduction Guides Included Convention Description Example ConventionsMeasurements Bracket Bold Text Basic Operation Guide Contents Optional Equipment MaintenanceTroubleshooting Appendix Machine Parts Original Cover Output Tray Operation Panel Cassette Main BodyMachine Parts Basic Operation Guide 22 20 21 Operation Panel Basic Operation Guide Number Message DisplayCopier Basic Screen Reference Meaning Number To Network Settings, onPrinter Basic Screen Refer to , Advanced Operation Guide Preparation Loading Paper into a Cassette Loading PaperPrepare the Paper Preparation Plate Using the Paper Width AdjustingUsing the Paper Length Adjusting Against the Paper Length Guide Postcard Loading Paper in the Multi-Bypass TrayType or Size Capacity Transparencies Slide the paper along the Insert Regular Paper Size Multi-Bypass Tray Size and TypePaper Size Press System Menu / Counter Other Regular Size Press Enter. The Copier Basic screen returns Input SizePaper Type Connection Connecting to a NetworkNetwork Interface Connector on Included to the Parallel Interface Connecting to a Parallel or USB InterfaceConnector or USB Interface Connector on your computer Power Cord Connector on Switching Power OnConnecting to Power Refer to , Advanced Operation Guide for details Network SettingsIP Address Setting Press Printer Subnet Mask Subnet Mask SettingIP Address Setting Registering the Default Gateway Gateway Zone Setting the Date and TimeEnter Pin Code using # key Summer time For details refer to , Advanced Operation Guide Setting the LanguageOther Settings Basic Operation Basic Operation Basic Copying ProcedureReady to copy Open the Original Cover Selected mode Image quality mode requiredIndicator light displays for Copy Exposure can be adjusted Output Tray Auto Zoom Mode DescriptionMaking Zoom Copies Auto% / 100% 118% Zoom ModeZoom Zoom Preset Zoom Mode 100% Duplex Mode Sided ¼ 2 sided Book ¼ 2 sided Duplex/Split Saddle Stitch Direction Left Side Top Side Stitch Direction required Book ¼ 1 sided Split ModeSided ¼ 1 sided If 2 sided ¼ 1 sided is selected Original Stitch Side option Sort Mode Sort Interrupt Copy Interrupt ModeInterrupting Copying Priority Output Enter Select Interrupt mode displaysInterrupting Printing or Fax Required and press Start To perform a copying job, positionOriginal, select the functions Energy Saver Low Power ModeAuto Low Power Press Energy Saver to place Auto Sleep Mode Printing from Application Software Basic Printing ProcedureInstalling the Printer Driver KX Printer Driver Operation Guide Basic Operation Guide Optional Equipment Optional Equipment Overview Optional Equipment Document Processor Acceptable Originals Names of Parts Placing Originals in the Document Processor Important When copying Placing Originals on the Platen Paper Feeder Tray Capacity and Paper Sizes Duplex UnitFinisher Using the Finisher Adding Staples Open the Stapler Front Cover To Adding Staples, on Clearing a Staple JamClose the Stapler Front Cover Job Separator Stapler Front Cover Key Counter Inserting the Key Counter Memory Card CompactFlash Fax KitNetwork Scanner Kit Guide for the Network Scanner kit Expansion Memory Text + Photo modeHard Disk 16 MB 32 MB 64 MB 128 MB Basic Operation Guide Maintenance Maintenance Cleaning the MachineCleaning the Platen, Original Cover and Document Processor Or Document Processor Cleaning the Separation Needles Cleaning the Transfer Roller Open the Front Cover Replacing the Toner Container and Waste Toner BoxSet toner container Waste Toner Box Used Waste Toner Box Maintenance Turn the Toner Container ReleaseToner Container Important Do not use Pull out the Electrical Charge Fit the Grid Cleaner to the notchInstall it into the machine Turn the Toner Container Basic Operation Guide Troubleshooting Problem Solving Problem Checkpoint Procedure Reference Problem Checkpoint Procedure Ppm model only Error Messages and Correction Message Procedure Reference Toner Container is empty Representative or Authorized Service CenterContact your Service Representative or Authorized Service Waste Toner Box is full Message Procedure Message Procedure Reference Message Procedure Paper Jams Jam Location IndicatorsIndicator Paper Jam Location Paper Jam Number Reference Separator Cassette Cassettes 2 to Paper misfeed. Open left cover 2 and remove paper. JAM15 Inside the machine Paper misfeed in stack bypass. Remove paper. JAM10 Multi-Bypass TrayLeft Cover Paper misfeed Remove any jammed paper Paper Output SlotPaper misfeed in Eject Section Remove paper. JAM50 Open the Left Cover Optional Document Processor Misfeed in DP Remove originals Optional Finisher Raise the Process Tray Remove the Finisher Tray Paper Output Slot of the Job Optional Job SeparatorPaper misfeed at Job Separator. Remove paper. JAM51 Pull up the Left Cover handle Basic Operation Guide Appendix Appendix-1 Appendix SpecificationsMachine Refer to Appendix , Advanced Operation Guide Appendix-3 16ppm model20/25 ppm model Copier Appendix-4 × D × H 570 × 538 × 135 mm Weight Approx .4 lbs/7 kg Appendix-5 Job Separator Option Duplex Unit OptionFinisher Option Appendix-6 Environmental Specifications Appendix-7 Appendix Appendix-8 Index-1 IndexNumerics Index Index-2 Index-3 Index-4 Memo 507010B ENG