Onkyo HT-R990 instruction manual 8 9 10 11 12 13, Troubleshooting, Errors during an update via USB

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Select “Hardware Setup” and press ENTER.

Select “Firmware Update” and press ENTER.

Select “via USB” and press ENTER.

Select “Update” and press ENTER.

The update process will begin.

During the update process, the on-screen display may disappear depending on the updated program. When this occurs, you can still view the update progress on the front display of the AV receiver. The on-screen display will reappear after the update is complete, and upon turning the AV receiver off and on again.

Do not turn off the AV receiver and do not remove the USB device during the update process.

The message “Completed!” appears on the front display of the AV receiver, indicating that the update has been completed.

Using 8ON/STANDBY on the front panel, turn off the AV receiver and then remove the USB device.

Do not use 8RECEIVER on the remote controller. Congratulations! You now have the latest firmware installed on your Onkyo AV receiver.

Troubleshooting

Case 1:

If “No Update” is displayed on the front display of the AV receiver, it means that the firmware has already been updated. You do not need to do anything further.

Case 2:

If an error occurs, “Error!! *-** No media” is displayed on the front display of the AV receiver. (Alpha-numeric characters on the front display are denoted by asterisks.) Refer to the following table and take appropriate action.

■Errors during an update via USB

Error Code	Description
*-10,*-20	The USB device was not detected. Make sure
	the USB flash memory or USB cable is
	properly connected to the USB port. If the
	USB storage device has its own power supply,
	use it to power the USB device.
*-14	The firmware file was not found in the root
	folder of the USB device, or the firmware file
	is for another model. Retry and download the
	file on the support page of the web site,
	following the on-site instructions. If the error
	persists, please contact Onkyo Support and
	provide the error code.
Others	Retry the update procedure from the
	beginning. If the error persists, please contact
	Onkyo Support and provide the error code.

Case 3:

If an error occurs during the update, disconnect then reconnect the AC power cord and try again.

Case 4:

If an error occurs due to a wrong selection of input sources, turn off and on the AV receiver. Then retry the update.

ONKYO SOUND & VISION CORPORATION

2-1, Nisshin-cho, Neyagawa-shi, OSAKA 572-8540, JAPAN

The Americas

ONKYO U.S.A. CORPORATION

18 Park Way, Upper Saddle River, N.J. 07458, U.S.A. Tel: 800-229-1687, 201-785-2600

Fax: 201-785-2650

Hours: M-F 9am-8pm/Sat-Sun 10am-4pm ET <http://www.us.onkyo.com/>

Europe

ONKYO EUROPE ELECTRONICS GmbH Liegnitzerstrasse 6, 82194 Groebenzell, GERMANY Tel: +49-8142-4401-0 Fax: +49-8142-4401-555 <http://www.eu.onkyo.com/>

China, Hong Kong

ONKYO CHINA LIMITED

Unit 1&12, 9/F, Ever Gain Plaza Tower 1, 88, Container Port Road, Kwai Chung, N.T., Hong Kong

Tel: 852-2429-3118 Fax: 852-2428-9039 <http://www.onkyochina.com/>

Asia, Oceania, Middle East, Africa

Please contact an ONKYO distributor referring to Onkyo SUPPORT site. <http://www.intl.onkyo.com/support/local_support/index.html>

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