Troubleshooting
Troubleshooting (Basic)
Password
Even after entering the pass- | If | lights up, press |
| to disable the | |||||||||
NumLk | |||||||||||||
word, a message appears | If | lights up, press Caps Lock to disable the Caps Lock mode, and then input. | |||||||||||
requesting to type it again. |
|
|
|
|
|
|
|
|
|
|
|
| |
| The user name (account name) includes the “@” mark. | ||||||||||||
Cannot log on to Windows. | If another user account name exists: | ||||||||||||
(“The user name or pass- | Log on to Windows using another user account name, and delete the account name that | ||||||||||||
word is incorrect.” is dis- | includes “@”. Then create a new account name. | ||||||||||||
played.) | If no other account name exists: | ||||||||||||
You need to reinstall Windows ( page 26). | |||||||||||||
| |||||||||||||
Display |
|
|
|
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
| |
The screen becomes black |
|
|
|
|
|
|
|
|
|
|
|
| |
for a moment. | When you set [Intel(R) video driver power saving function] - [Intel(R) Display Power | ||||||||||||
| Saving Technology] of Power Plan Extension Utility to [Enabled], if you do the following | ||||||||||||
| operations, the screen becomes black for a moment, but this is not a malfunction. | ||||||||||||
| You can use it. | ||||||||||||
|
| Adjust the brightness of the screen with | Fn | + | F1 | / | Fn | + | F2 | . | |||
|
| Remove and insert the AC adaptor. | |||||||||||
| While you are using motion video playback software, benchmark software for graphic, if er- | ||||||||||||
| ror screen is displayed or application software does not function normally, set [Intel(R) video | ||||||||||||
| driver power saving function] - [Intel(R) Display Power Saving Technology] to [Disabled]. | ||||||||||||
When you set [Intel video driver power saving function (Intel(R) Display Power Saving Technology)] of Power Saving Utility to [Enable], if you do the following operations, the screen becomes black for a moment, but this is not a malfunction. You can use it.
Adjust the brightness of the screen with Fn + F1 / Fn + F2. Remove and insert the AC adaptor.
While you are using motion video playback software, benchmark software for graphic, if error screen is displayed or application software does not function normally, set [Intel video driver power saving function (Intel(R) Display Power Saving Technology)] to [Disable].
No display. | The external display is selected. Press |
| + |
| (or |
| + |
| ) to switch the | ||||||||
|
|
| |||||||||||||||
Fn | F3 |
| P | ||||||||||||||
| display. Wait until the display has been switched completely before pressing |
| + |
| (or | ||||||||||||
| Fn | F3 | |||||||||||||||
|
|
| + |
| ) again. |
|
|
|
|
|
|
|
| ||||
|
|
| P |
|
|
|
|
|
|
|
| ||||||
The display is turned off by the
direct selection keys, but press any other key like Ctrl.
The computer entered 
sleep/ 
standby or hibernation by the
The screen may become darker. Press Fn + F2 to make the screen brighter.
The screen is disordered. | Changing the number of display colors and resolution may affect the screen. Restart the |
| computer. |
| The refresh rate of the internal LCD may be 40 hertz. Change the refresh rate of the |
| internal LCD. |
| A |
| B Click [General Settings]. |
| C If [Refresh Rate] of the Notebook is [40 Hz], change to [60 Hz] and click [OK]. |
The external display does | If the external display does not support the power saving function, it may not work nor- |
not work normally. | mally when the computer enters the power saving mode. Turn off the external display. |
30
