57
Troubleshooting
Reinstalling Software
What is “Reinstallation”?
Reinstallation refers to formatting the hard disk, and reinstalling Wind ows.
When is “Reinstallation” necessary?
zWhen Windows does not start up, or when Windows operation is unstable and can -
not be recovered.
zWhen using the hard disk with two partitions.
Preparing
zYou will need the Product Recovery DVD-ROM (included).
Confirm the following
zRemove all peripherals and SD memory cards/MultiMedia Ca rds. Especially, when
a USB floppy disk drive or a USB CD/DVD drive is connected, the reinstallation
does not operate properly. Remove them.
zEven if reinstallation is executed, the number of times that the DVD video region
code can be set will not be returned to the state set at the time of factory shipment.
Reinstallation Procedure
When reinstallation procedure is performed, the contents of th e hard disk will be erased. Be sure to back up any crit-
ical data on your hard disk to another media or to an external hard disk before running the reinstallation procedure.
The reinstallation procedure will return the com puter to its original condition.
If you have created partitions for data, the data may be erased or become corru pt as a result of the reinstallation pro-
cedure.

Before Reinstallation

Change the settings in the Setup Utility
Use the Product Recovery DVD-ROM to execute reinstallation. (About 20 minutes)
Return the Setup Utility settings to their default values.
Setup Windows.
Change the settings in the Setup Utility. (Only when necessary)
If you can connect to the Internet, perform Windows Update.
(Î “Chapter 8: To Update this Computer to its Latest Version” in onscreen Reference
Manual)