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Q&A Troubleshooting
Recording (continued)
Focus not aligned correctly.
●Not set to mode appropriate for distance to subject. (Focus range varies according to recording
mode.)
●Subject outside of focus range. (→68)
●Caused by jitter or subject movement. (→27)
Recorded pictures are blurred. Optical Image Stabilizer ineffective.
●Shutter speed is slower in dark locations and Optical Image Stabilizer is less effective.
→ Hold camera firmly with both hands, keeping arms close to body.
●Use a tripod and the self-timer (→70) when using slower shutter speed with [Min. Shtr Speed].
Cannot use [Auto Bracket].
●Only enough memory for 2 pictures or fewer.
Recorded pictures appear coarse, or there is interference.
●ISO Sensitivity is high, or shutter speed is low.
(Default [Sensitivity] setting is [AUTO] – interference may appear with indoor pictures.)
→ Lower [Sensitivity] (→96).
→ Take pictures in brighter locations.
●Camera set to [High Sens.] Scene mode.
(Picture becomes slightly coarser in response to high sensitivity)
Striping or flicker may appear under lighting such as fluorescent lighting
and LED lighting fixture.
●This is characteristic of MOS sensors which serve as the camera’s pickup sensors.
This is not a malfunction.
Brightness or coloring of recorded picture different from real life.
●When recording under fluorescent or LED lighting fixture etc., increasing the shutter speed may
introduce slight changes to brightness and color. These are a result of the characteristics of the light
source and do not indicate a malfunction.
●When recording subjects in extremely bright locations or recording under fluorescent lighting, LED
lighting fixture, mercury lamp, sodium lighting etc., the colors and screen brightness may change or
horizontal striping may appear on the screen.
Reddish horizontal streaks appear on the LCD monitor during recording.
●This is characteristic of MOS sensors which serve as the camera’s pickup sensors. It appears when
the subject has a bright part. Some unevenness may occur in the surrounding areas, but this is not
a malfunction. It is recorded in motion pictures but is not recorded on still pictures.
●It is recommended that you take pictures while taking care not to expose the screen to sunlight or
any other source of strong light.
Motion picture recording stops midway.
●If [Rec Quality] of [AVCHD] motion pictures is set to [GPH] DMC-ZS20 , [PSH], [GFS] DMC-ZS20
or [FSH], you can continuously record a motion picture for up to 29 minutes 59 seconds. (→107)
●You can continuously record a motion picture in [MP4] for up to 29 minutes 59 seconds or approx.
4 GB. (In this case, you can continuously record a motion picture in [FHD] for up to approx.
27 minutes 12 seconds.)
●If the surrounding temperature is high, or a motion picture is recorded continuously, is displayed
and recording may be stopped halfway through to protect the camera. (Only when [Rec Quality] is
set to [GPH] DMC-ZS20 , [PSH], [GFS] DMC-ZS20 or [FSH])
●With some cards, access display may appear briefly after recording, and recording may end midway.
●If recording stops even when using a card of the recommended speed class (→20), the data writing
speed has dropped. If this happens, we recommend backing up the data on the memory card and
formatting it (→60).