Panasonic DMC-ZS20, DMC-ZS19, DMCZS20K, M0112KZ0, VQT4B93 - page 181

- 181 -

Q&A Troubleshooting

Recording (continued)

Panorama picture recording stops before finishing.

●If the pan motion of the camera is too slow, the camera assumes that the operation has been

aborted and stops recording.

●If the pan motion of the camera is too shaky when it is moved toward the recording direction, the

camera stops recording.

→ To record panorama pictures, pan the camera in a small circular motion parallel to the recording

direction at a speed of approx. 8 seconds per revolution (guideline).

The subject cannot be locked. (AF track fails)

●If the color of the subject is similar to that of its background, AF Tracking may not function. Set the

AF area to those colors specific to the subject by aligning that area with the AF area.

LCD monitor

Brightness is unstable.

●Aperture value is set while shutter button is pressed halfway. (Does not affect recorded picture.)

This symptom may also occur when the brightness changes because the zoom is operated or the

camera is moved. This is the automatic aperture operation of the camera and is not a malfunction.

Monitor flickers indoors.

●The LCD monitor may flicker for a few seconds after turning on. This is an operation to correct

flicker caused by lighting such as fluorescent lights, LED lights etc. and is not a malfunction.

Monitor is too bright/too dark.

●[LCD Mode] is activated (→55)

●Use [LCD Display] to adjust the brightness of the LCD monitor. (→55)

Black/blue/red/green dots or interference appears. Monitor looks distorted when

touched.

●This is not a fault, and will not be recorded on the actual pictures.

Flash

No flash emitted.

●Flash set to [Forced Flash Off] (→66).

●The flash becomes unavailable in the following cases :

• [Auto Bracket]

• [Burst] (However, when [Flash Burst] is selected, the flash is fixed to [Forced Flash On].)

• Scene Modes ([Scenery] [Panorama Shot] [Night Scenery] [Handheld Night Shot] [HDR] [Sunset]

[Glass Through] [High Speed Video])

• [3D Photo Mode]

• [Creative Control] Mode

Multiple flashes are emitted.

●Red-eye reduction is active (→66). (Flashes twice to prevent eyes appearing red.)

●[Burst] is set to [Flash Burst] (→87).

Contents

Main Contents Before use Preparations Basics Application (Record) Application (View) GPS and map functions Connecting with other devices Others Before use Camera handling Avoid using the camera under the following conditions, Condensation (When the lens or the LCD monitor is fogged up) Condensation may occur when the camera is exposed to Please note that the actual controls and components, menu items, and other The operations, procedures, or functions that differ among models are indicated Recording mode icons About GPS About the cameras location name information When [GPS Setting] is [ON], the GPS function works even if the cameras power Recording location information Positioning Standard Accessories Names and Functions of Main Parts The illustrations and screens in this manual may differ from the actual product. Cursor button In this manual, the button that is used is indicated by . The illustrations and screens in this manual may differ from the actual product. Page Charging battery When the battery does not have sufficient remaining power, charging may be done If the battery is not inserted, neither charging nor power supplying is made. About batteries that you can use with this unit Inserting the battery To remove the battery, turn the camera off and wait until the LUMIX indicator on the The unusable battery should be discarded in accordance with battery recycling laws. Charging the battery Charging the battery by connecting the camera to the electrical outlet Charging the battery through the computer It may not be possible to charge the battery from some computers depending on the Always connect the USB connection cable to the USB connector on your computer. Do Charging lamp indications Notes on charging time Do not use any other USB connection cables except the supplied one. Doing so may If there is any trouble related to the electrical outlet (i.e. power failure), charging may If the charging lamp does not light or flash even when the camera is properly connected Remaining battery Guidelines for number of recordable pictures and operating time Recording conditions by CIPA standard Recording motion pictures Recording conditions Viewing pictures Inserting and removing the card (optional) To remove card Picture save destination (cards and built-in memory) Built-in memory (approx. 12 MB) (approx. 70 MB) Compatible memory cards (optional) Please reformat the card with this camera if it has already been Displaying the picture recording capacity Recording capacity guidelines (pictures/recording time) Recording picture capacity (still pictures) Recording time capacity (motion pictures) If you make Web upload settings, the recording picture capacity and the recording time When map data is copied to a memory card, the number of recordable pictures and Setting the clock If the clock is not set, the correct date cannot be printed when you order a photo studio If the clock is set, the correct date can be printed even if the date is not displayed on Sequence of operations 1 2 3 Set to Set to the desired recording mode 4 Aim the camera and shoot 7 6 5 Taking pictures with your own settings [Program AE] Mode If a warning is displayed about jitter, use [Stabilizer], a If aperture and shutter speed are shown in red, you do Set to Take a picture How to adjust focus The focus display flashes and beep sounds when focus is not The AF area display may be larger depending on recording Touching the screen and recording Touching the screen and adjusting the focus and exposure Touch the place where you want to set the focus and exposure The touch AF/AE function may fail to work under some recording conditions such as Taking pictures with automatic settings [Intelligent Auto] Mode Set to Take a picture About flash When is selected, the optimum flash is selected automatically depending on Depending on recording conditions, different scene types may be determined for the If desired scene type is not selected, we recommend manually selecting the appropriate When , or is detected, Face Detection is activated, and the focus and About Backlight Compensation About the Happy color setting When the camera is fixed in place on a tripod or by other means, [iHandheld Nite Shot] [iHDR] Settings This function is automatically activated only when is displayed on the LCD monitor. The camera does not combine pictures in the following cases: A subject that was in motion when it was recorded may be recorded as an afterimage. Even when [iHDR] is set to [OFF], if the camera detects backlight, backlight AF Tracking With touch screen operations Touch the subject With cursor button operations Press to set [AF Mode] to AF Tracking Align the AF Tracking frame with the subject, and then press to lock The settings for the following items are different from other recording modes: The settings for the following functions are fixed: The following functions cannot be used: Taking motion pictures Press the motion picture button to start recording Immediately release the motion picture You can also use zoom while recording Still pictures can be taken during motion About the recording format for recording motion pictures About the compatibility of the recorded motion pictures Recording motion pictures in Motion picture recording in other recording modes Page Recording still pictures while a motion picture is being recorded Press the shutter button fully during the motion picture recording Burst function If the touch shutter function has been set, still pictures will be recorded if the touch The camera will refocus if the shutter button is pressed halfway during motion picture When the shutter button is pressed halfway, the picture size and the number of Still pictures cannot be recorded in the following cases: Viewing your pictures [Normal Play] It may not be possible to view pictures on this camera that were previously edited on a If the REC/PLAY switch is moved from to while the power is on, the lens barrel This camera is compliant with the unified DCF (Design rule for Camera File system) Drag your finger across the screen, and select the picture to be played back Playback zoom cannot be used during motion picture playback. Pictures displayed with [!] cannot be played back. Only months when pictures were taken are shown on the calendar screen. Pictures Pictures taken with destination settings made in [World Time] are displayed in the Viewing motion pictures Select a picture with the motion picture icon, and touch Operations during motion picture playback Page Capturing still pictures from motion pictures The picture quality becomes slightly lower depending on the [Rec Quality] setting of the It may not be possible to capture still pictures from motion pictures that were recorded [Video Divide] Select a motion picture to be split and then touch Play back the motion picture and pause at the place to split Touch During splitting, do not turn off the camera or remove the card or battery. If you do so, Splitting a motion picture recorded in [MP4] or [High Speed Video] changes the order Motion pictures with a short recording time cannot be divided. It may not be possible to split motion pictures that were recorded with a different Deleting pictures [Delete Multi] Setting the menu Menu selection screen In recording mode In playback mode Menu type [Rec] menu [Motion Picture] menu [GPS] menu DMC-ZS20 [Setup] menu Page Using the [Setup] menu Page Page Page Page Page Page Page Changing recording information display Press [DISP.] button to change display In Recording Mode In Playback Mode During Playback Zoom, Motion Picture Playback, Slide Show: Using Zoom Zoom In/Out Page Zoom types and use Optical Zoom Optical Zoom cannot be used in the following cases: Extended optical zoom Extended optical zoom cannot be used in the following cases: [i.ZOOM] When [i.Resolution] is set to [i.ZOOM], Intelligent Resolution technology is applied to Taking pictures with flash Press to display [Flash] Use cursor button to select the desired type and press Flash charging may take time if battery is low, or if using flash repeatedly. Do not put your hands over the light-emitting area of the flash (10) or look at it Edges of picture may become slightly dark if using flash at short distances without Available types in each mode (: Available, : Not available, : Default setting) The available flash range when [Sensitivity] setting is [AUTO] Shutter speeds for each flash mode Taking close-up pictures Press to display [Macro Mode] Use cursor button to select [AF Macro] and press [MENU/SET] Resolution may be reduced around the edges of the picture. Taking close-up pictures without standing close to subject When [AF Tracking] is set, zoom macro is canceled. Taking pictures with self-timer Focus will be automatically adjusted immediately before recording if the shutter button Taking pictures with Exposure Compensation Recording while exposure is changed automatically ([Auto Bracket]) Determine aperture and shutter speed and record Manual exposure assist (estimate) Recording motion pictures in When the picture is too bright or too dark or there is incorrect exposure, the numbers LCD monitor brightness may vary from the actual still picture recorded. Taking Pictures with different picture effects [Creative Control] mode Set mode dial to Press to select a setting, and press [MENU/SET] A setting that was selected in [Creative Control] mode is retained even after the camera Following [Rec] menu settings will be automatically adjusted and cannot be selected Notes on the [Miniature Effect] setting Notes on the [Soft Focus] setting Changing the selected picture effects ([Creative Control] menu) Taking pictures according to the scene [Scene Mode] Using flash in Scene Modes (67) Set mode dial to Use cursor button to select the scene and press [MENU/SET] Changing the selected scene mode ([Scene Mode] menu) Page [Panorama Shot] Page To record age and name Page Page Taking 3D pictures [3D Photo Mode] Set mode dial to Start the recording and then pan the camera horizontally straight from left to right Tips for recording pictures Register your own settings and record [Custom] Recording mode: Set mode dial to / Use cursor button to select custom set Press [MENU/SET] to enter the settings When changing the menu settings Changing from one custom setting to another custom setting ([Custom] menu) Recording motion pictures in / Burst function Select [Burst] from the [Rec] menu Use cursor button to select the burst setting, and press Page Recording with the Face Recognition function [Face Recog.] How the Face Recognition function works During recording During playback Page Page Useful features for travel To record [Location] The travel date is calculated from the set departure date and the date set in the When [Travel Setup] is set to [OFF], the number of days elapsed is not recorded. It is If settings are made before departure date, number of days to departure are not If you cannot find your destination in the area displayed on the screen, set based on is displayed on the screen for pictures recorded at the destination when they are When [Auto Clock Set] is set to [ON], only the summer time setting of [Destination] can Entering Text A maximum of 30 characters can be entered. (Maximum of 9 characters for [Face Using the [Rec] menu [Aspect Ratio] Recording mode: Settings: / / / Edges may be cut off when printing be sure to check in advance. [Picture Size] [AUTO] is automatically set in a range up to 800 (1600 when flash is used) based on [Intelligent ISO] is automatically set in a range up to 1600 based on subject The [Sensitivity] is automatically set in the following cases: [White Balance] When [AWB] (Automatic White Balance) is set, the coloring is adjusted in accordance Under fluorescent lighting, LED lighting fixture etc., the appropriate White Balance will White Balance setting is fixed to [AWB] in the following cases: Even if the cameras power is OFF, the set White Balance is remembered. (If the Scene White Balance fine adjustment (excluding [AWB]) Setting White Balance manually ( ) [AWB] operational range: Using the [Rec] menu [AF Mode] Recording mode: Settings: / / / / Page Page Slower shutter speeds allow for brighter pictures but increase risk of jitter, so we As still pictures may become dark when using faster values such as [1/250], we displayed on screen for settings other than [AUTO]. About [i.ZOOM] (65) The AF Assist Lamp has an effective distance of 1.5 m (4.9 feet). The setting is fixed to [OFF] in the following Scene Modes: Page Page Using the [Motion Picture] menu For details (38) [Rec Quality] Recording mode: Settings: What is bit rate Motion pictures recorded using [High Speed Video] Scene Mode are recorded in Motion When [Wind Cut] is set to [AUTO], the sound quality may differ from that of normal The setting is fixed to [OFF] in the following cases: Playing back still pictures recorded using the burst function Representative picture display Display within each burst group Re-acquiring the burst group information Page Different playback methods [Playback Mode] Different playback methods [Playback Mode] [Slide Show] Select [Start] with cursor button and press [MENU/SET] Use cursor button to select the playback method and press Use cursor button to set playback effects and press [MENU/ SET] Operations during Slide Show When [URBAN] has been selected, the picture may appear in black and white as a Music effects cannot be added. Different playback methods [Playback Mode] [Filtering Play] Select the filtering method using cursor button, and press [Calendar] Retouching pictures [Creative Retouch] Press to select a setting Press [MENU/SET] [Creative Retouch] is unable to be performed in the following cases: Using the [Playback] menu [Upload Set] [SINGLE] [MULTI] Not available on cards with less than 512 MB. [SINGLE] [MULTI] Cannot be used in the following cases: To print text, use [Text Stamp] or PHOTOfunSTUDIO on the supplied disc. [SINGLE] [MULTI] (up to 100 pictures) Items that can be stamped Cannot stamp texts on the following pictures. [SINGLE] [MULTI] Picture quality is reduced after resizing. Cannot resize the following pictures. Picture quality is reduced after cropping. Cannot crop the following pictures. Original Face Recognition information will not be copied when still pictures are cropped. Page [SINGLE] [MULTI] Depending on the type of printer, the printer settings may take priority over camera Print setting cannot be made for motion pictures. Date print setting cannot be made for still pictures that have been taken with [Date [SINGLE] [MULTI] May not be effective when using other devices. Recognition information cannot be edited in protected pictures. Page Using the GPS function to record the location of a picture Precautions on properly receiving a GPS signal It is recommended to hold the camera steady with the built-in GPS antenna pointed The camera cannot properly receive radio signals from the GPS satellites in the About operations during positioning Displaying the status and result of positioning Information to be recorded on the pictures The is displayed during playback for pictures that are recorded with location and Place name information Place name information (place name and landmark name) may be different from the The positioning information is also updated by the following operations. Interval between positioning operations Displaying the GPS reception status Page Electromagnetic waves from the camera can affect instruments and meters. During Changing the place name information to be recorded If you do not want to record a place name or landmark A landmark may not be displayed at all or a different landmark may be displayed in Changing the recorded GPS information Specifying the location from the map Using the location information of another picture for reference Applying the edited location information to other pictures The location information of a position specified on a map may deviate from the actual You cannot edit pictures taken using a Panasonic digital camera (LUMIX) with GPS Adjusting the time using GPS When [Auto Clock Set] is set to [ON], the following settings are also changed The date and time adjusted by [Auto Clock Set] are not as accurate as those of clock Reducing the time required for positioning About the GPS Assist Tool Operating environment Using the GPS Assist Tool If the GPS Assist Tool cannot be used, download the GPS assist data from the You can also update the assist data if you select [GPS assist data] for [USB Mode] (58) Do not use any other USB connection cables except the supplied one. Using a card reader/writer (commercially available) Updating the GPS assist data Start up the GPS Assist Tool on the computer Windows Mac Operate the GPS Assist Tool Terminate the connection between camera/card and computer Changing the proxy settings You can also check the expiration date on the screen when the GPS Assist Tool is Using the map function If you copy the map data stored on the supplied DVD to a memory card, you can The place name information recorded on a picture and the place name displayed on a Confirming the place where you took a picture using a map Display the pictures in playback mode Displaying your current location on a map Press [MAP] button in playback mode Touch [My Location] Displaying only pictures taken in the same area Press [DISP.] button Touch a picture in the picture list to display it When the map is at its maximum size the location where the picture was taken and the Page Using the map data on the DVD (supplied) Install LUMIX Map Tool on your computer before starting the detailed map display Operating environment Windows Mac Page Copying map data directly to a memory card in the camera from the computer instead of a card reader/writer (commercially available) Deleting the map data Since the map data size is large, be sure to check the free space on the memory card The maps are copied to the memory card. If a different card is inserted in the camera, When a memory card is formatted (initialized), all data, including the map data, is Use LUMIX Map Tool for copying and deleting the map data. When the map data Registering my landmark Unless the map data is copied to a memory card, My landmark cannot be registered. You can use the GPS to register your current location as My landmark. If you have Page Page Viewing on TV screen Also consult TV operating manual. Connect camera to TV To connect with an HDMI mini cable (optional) To connect with an AV cable (optional) Page Page Other related operations Power OFF Automatic input select To display a map on the TV screen choose [Display map] from the menu by remote Viewing 3D still pictures To select and play back only still pictures recorded in 3D To perform Slide Show playback of only still pictures recorded in 3D The functions that are not operational or available for 3D still pictures: Page Keep the recorded still pictures and motion pictures Copy by inserting the SD card into the recorder Dubbing playback pictures via AV cables (optional) Connect camera to recorder Start playback on camera Start recording on recorder Page Using with your PC Computer specifications Connect camera to computer Use cursor button on the camera to select [PC], and press Operate with your computer To cancel connection When using Windows XP, Windows Vista, Windows 7, or Mac OS X Folder and file names on computer Setting the [USB Mode] to [PC] removes the need to make the setting each time the For more details, consult your computer operating manual. Windows Mac Uploading pictures to image-sharing websites Because YouTube and Facebook services and specifications are subject to change, Do not upload pictures protected by copyright except when you are the copyright holder The pictures may contain information that identifies an individual, such as the title of Printing To cancel print Press [MENU/SET]. Page Use cursor button to select [Print start] and press [MENU/SET] Print with date and text Printing date without [Text Stamp] Printing in store: Only recording date can be printed. Request date printing in store. Using computer: Print settings for recording date and text information can be made Using printer: Recording date can be printed by setting [Print Set] on the camera, Page List of LCD monitor displays Press the [DISP.] button to change display. In recording Press the [DISP.] button to change display. In playback Press the [DISP.] button to change display. In playback Message displays Page Q&A Troubleshooting Page Page Page Page Page Page Page Usage cautions and notes Page Page Personal Information Disclaimer When ordering repairs or transferring/disposing of the camera License Agreement for Place Name and Map Data Page Page Page Page Page Landmark types