RQT9334
(ENG)
50

Limited Warranty (For U.S.A. and Puerto Rico O n ly)

Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094

Panasonic Portable Blu-ray Disc Player Limited Warranty

Limited Warranty Coverage (For U.S.A. and Puerto Rico Only)
If your product does not work properly because of a defect in materials
or workmanship, Panasonic Consumer Electronics Company (referred to
as “the warrantor”) will, for the length of the period indicated on the chart
below, which starts with the date of original purchase (“Limited Warranty
period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished product.
The decision to repair or replace will be made by the warrantor.
During the “Labor” Limited Warranty period there will be no charge for
labor. During the “Parts” warranty period, there will be no charge for
parts. You must mail-in your product during the warranty period. If
non-rechargeable batteries are included, they are not warranted. This
Limited Warranty only applies to products purchased and serviced in the
United States or Puerto Rico. This Limited Warranty is extended only to
the original purchaser and only covers product purchased as new. A
purchase receipt or other proof of original purchase date is required for
Limited Warranty service.
Mail-In Service
For assistance in the U.S.A. and Puerto Rico in obtaining repairs please
ship the product prepaid to:
Centralized Factory Service Center
Panasonic Service and Technology Company
410B Airport Road
Elgin, IL 60123-9333
Attention: BD/DVD Repair
Please carefully pack and ship, prepaid and insured, to Elgin Centralized
factory Ser vice Center.
When shipping the unit carefully pack, include all accessories, and send
it prepaid, adequately insured and preferably in the original carton.
Include a letter detailing the complaint, a return address and provide a
day time phone number where you can be reached. A valid registered
receipt is required under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD
THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF
PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE.
CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT
RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY C OVERS failures due to defects in
materials or workmanship, and DOES NOT COVER normal wear and
tear or cosmetic damage. The Limited Warranty ALSO DOES NOT
COVER damages which occurred in shipment, or failures which are
caused by products not supplied by the warrantor, or failures which
result from accidents, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, set-up adjustments,
misadjustment of consumer controls, improper maintenance, power line
surge, lightning damage, modification, or commercial use (such as hotel,
office, restaurant, or other business), rental use of the product, or
service by anyone other than a Factory Service Center or other
Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED
UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS
NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT
OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes
damages for lost time, cost of having someone remove or re-install an
installed unit if applicable, travel to and from the servicer, loss of or
damage to media or images, data or other recorded content. The items
listed are not exclusive, but are for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied Limited
Warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also
have other rights which vary from state to state. If a problem with this
product develops during or after the Limited Warranty period, you may
contact your dealer or Service Center. If the problem is not handled to
your satisfaction, then write to the warrantor’s Consumer Affairs
Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS
LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
As of October 2008
User memo:
Product or Part Name Parts Labor
Portable Blu-ray Disc Player One (1) Year One (1) Year
Rechargeable Batteries
(in exchange for defective item)
Ninety (90)
Days
Not Applicable
Headrest mounting bracket,
Headphones, Accessories
(in exchange for defective item)
Ninety (90)
Days
Not Applicable

Customer Services Directory

(United States and Puerto Rico)

Obtain Product Information and Operating Assistance; locate
your nearest Dealer or Service Center; purchase Parts and
Accessories; or make Customer Service and Literature requests
by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855

Accessory Purchases

(United States and Puerto Rico)

Purchase Parts, Accessories and Instruction Books online for
all Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday – Friday 9 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American
Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY : 1-866-605-1277
DATE OF PURCHASE _________________________
DEALER NAME_______________________________
DEALER ADDRESS ___________________________
____________________________________________
TELEPHON E NUMBER ____ __________________ __
The model number and serial number of this product can be found
on the rear of the unit.
Please note them in the space provided below and keep for future
reference.
MODEL NUMBER DMP-B15
SERIAL NUMBER _____________________________________
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