RQT9334
(ENG)
44
Tr oublesho oting guide (continued)

Connection

Card

Network

The im age s from thi s unit do
not appear on the television.
Picture is distorted.
Jittering occurs.
Make sure that the television is connected to the AV IN/OUT terminal or HDMI AV OUT
terminal on this unit. (>25)
Make sure that the television’s input setting (e.g., VIDEO 1) is co rrect.
If “24p Output” is set to “On” when the unit is connected to a TV through any terminal other
th an HDMI, images may not display properly. In this case, set “24p Output” to “Off”. (>34)
When “24p Output” is set to “On”, HDMI authentication takes place where 24p images
switch to other image s, and a black scree n is displayed. (>34)
When “24p Output” is set to “On”, jittering may occur while playing DVD-Video other than
24p images. In this case, turn “24p Output” to “Off”. (>34)
An inc orrect resolution is selected in “HD MI Resolution”, when the television is connected to HDM I
AV OUT terminal. Set the item again.
Picture may not be seen when more than 4 devices are connected with HDMI cables.
Reduce the number of connected devi ces.
T he sc r ee n change s
automatically.
When the “Screen Saver Function” in the Setup menu is set to “On”, the display m ay return to
the screen saver mode automatically if there is no operation for 10 minutes or more. (
>
34)
Video is not output in high
definition. High definition video c annot be output through the A V IN/OUT terminal.
Confirm that the “HDMI Resolution” in the Setup menu is set properly. (>34)
Audio is not output in
bitstream.
Dolby D igital Plus, D olby TrueHD, and DTS -HD audio are not output in bitstream. To output the
bitstream, select “Restore Def ault S ettings” to restore the factory presets and make proper sett ings.
The 4:3 aspect ratio picture
expands left and right.
Scr een siz e is wrong .
Use the television to change the aspect. Refer to your television’s operating instructions.
When using an HDMI cable, ch ange “TV Aspect” type to “ 4:3 Pan & Scan” . (>34)
No sound from other speakers. Ch ec k all conn ec ti on s and set ti ng s. (>25)
Cannot hear the desired audio
type. Audio may not be heard when more than 4 devices are connect ed with HDMI cables.
Reduce the number of connected devi ces.
Cannot switch audio.
W hen connecting an am plifier/receiver using an H D M I cable, yo u cannot switch the audio if
Dolby D/Dolby D +/Dolby TrueHD” or “DTS/DTS-HD” is set to “Bitstream”. Set “Dolby D/Dolby
D +/Dolby TrueHD ” o r “DT S/DTS-HD ” to “PC M ” or co nnect using
AV IN/OUT terminal
. (
>
33)
T he su b tit l es ov erlap clo se d
captions record e d on discs. Turn off the subtitles or turn off the closed caption setting on the TV. (>23)
The capacity of the SD card
decreased. When a BD-Video that supports BD-Live is used, and an SD card is in the slot, data may be
written to the SD card. (>17)
Musi c o n an SD ca rd ca nn ot be
played. Data that can be p laye d from an SD card ar e AVCHD, MPEG2 and JPEG data. (>7)
T he co n te nts of the ca r d
can not be read. The card is not compati ble or the content s on the card may be damaged. (>7)
Turn off and then tur n on the unit again.
I ca n’t co nnect to t he netwo rk. Are you subscribed to high speed internet connection? Check that the LAN cable is
properl y connected. (>28)
Have you plugged a telephone cord into the LAN termi nal on this unit? Connect with a
straight LAN cable. (>28)
Confirm the power for the modem or broadband router is turned on.
Confirm the network settings. Follow any instructions you may have received from your ISP
(Internet Service Prov ider) and make changes to the set tings.
Are the broadband router settings correct? Read the operating instruc tions for the broadband router .
Is the broadband router and/or modem connected correctly? Check the operating
instructions for ea ch device and connect accordi ngly.
Check the “Network” and “BD-Live Internet Access” settings. (>2 8, 32, 35)
VIERA CAST does not operate
o r co nne ct . Is the network connection corre ct? (>28)
Image of the video contents may be incomplete or may not display depending on how busy
the environme nt or th e connected line is.
DMPB15P-RQT9334_eng.book 44 ページ 2009年3月28日 土曜日 午後2時39分