RQT9334
(ENG)
44
Tr oublesho oting guide (continued)
Connection
Card
Network
The im age s from thi s unit do
not appear on the television.
Picture is distorted.
Jittering occurs.
≥Make sure that the television is connected to the AV IN/OUT terminal or HDMI AV OUT
terminal on this unit. (>25)
≥Make sure that the television’s input setting (e.g., VIDEO 1) is co rrect.
≥If “24p Output” is set to “On” when the unit is connected to a TV through any terminal other
th an HDMI, images may not display properly. In this case, set “24p Output” to “Off”. (>34)
≥When “24p Output” is set to “On”, HDMI authentication takes place where 24p images
switch to other image s, and a black scree n is displayed. (>34)
≥When “24p Output” is set to “On”, jittering may occur while playing DVD-Video other than
24p images. In this case, turn “24p Output” to “Off”. (>34)
≥
An inc orrect resolution is selected in “HD MI Resolution”, when the television is connected to HDM I
AV OUT terminal. Set the item again.
≥Picture may not be seen when more than 4 devices are connected with HDMI cables.
Reduce the number of connected devi ces.
T he sc r ee n change s
automatically. ≥
When the “Screen Saver Function” in the Setup menu is set to “On”, the display m ay return to
the screen saver mode automatically if there is no operation for 10 minutes or more. (
>
34)
Video is not output in high
definition. ≥High definition video c annot be output through the A V IN/OUT terminal.
≥Confirm that the “HDMI Resolution” in the Setup menu is set properly. (>34)
Audio is not output in
bitstream. ≥
Dolby D igital Plus, D olby TrueHD, and DTS -HD audio are not output in bitstream. To output the
bitstream, select “Restore Def ault S ettings” to restore the factory presets and make proper sett ings.
The 4:3 aspect ratio picture
expands left and right.
Scr een siz e is wrong .
≥Use the television to change the aspect. Refer to your television’s operating instructions.
≥When using an HDMI cable, ch ange “TV Aspect” type to “ 4:3 Pan & Scan” . (>34)
No sound from other speakers. ≥Ch ec k all conn ec ti on s and set ti ng s. (>25)
Cannot hear the desired audio
type. ≥Audio may not be heard when more than 4 devices are connect ed with HDMI cables.
Reduce the number of connected devi ces.
Cannot switch audio. ≥
W hen connecting an am plifier/receiver using an H D M I cable, yo u cannot switch the audio if
“Dolby D/Dolby D +/Dolby TrueHD” or “DTS/DTS-HD” is set to “Bitstream”. Set “Dolby D/Dolby
D +/Dolby TrueHD ” o r “DT S/DTS-HD ” to “PC M ” or co nnect using
AV IN/OUT terminal
. (
>
33)
T he su b tit l es ov erlap clo se d
captions record e d on discs. ≥Turn off the subtitles or turn off the closed caption setting on the TV. (>23)
The capacity of the SD card
decreased. ≥When a BD-Video that supports BD-Live is used, and an SD card is in the slot, data may be
written to the SD card. (>17)
Musi c o n an SD ca rd ca nn ot be
played. ≥Data that can be p laye d from an SD card ar e AVCHD, MPEG2 and JPEG data. (>7)
T he co n te nts of the ca r d
can not be read. ≥The card is not compati ble or the content s on the card may be damaged. (>7)
≥Turn off and then tur n on the unit again.
I ca n’t co nnect to t he netwo rk. ≥Are you subscribed to high speed internet connection? Check that the LAN cable is
properl y connected. (>28)
≥Have you plugged a telephone cord into the LAN termi nal on this unit? Connect with a
straight LAN cable. (>28)
≥Confirm the power for the modem or broadband router is turned on.
≥Confirm the network settings. Follow any instructions you may have received from your ISP
(Internet Service Prov ider) and make changes to the set tings.
≥
Are the broadband router settings correct? Read the operating instruc tions for the broadband router .
≥Is the broadband router and/or modem connected correctly? Check the operating
instructions for ea ch device and connect accordi ngly.
≥Check the “Network” and “BD-Live Internet Access” settings. (>2 8, 32, 35)
VIERA CAST does not operate
o r co nne ct . ≥Is the network connection corre ct? (>28)
≥Image of the video contents may be incomplete or may not display depending on how busy
the environme nt or th e connected line is.
DMPB15P-RQT9334_eng.book 44 ページ 2009年3月28日 土曜日 午後2時39分