Panasonic DP-2500, DP-3000 Mode Symptom Cause / Action Page

PROBLEM SOLVING

168

Communication

No dial tone 1. Check the connection of the telephone line.

2. Check the telephone line. 9

No auto answer 1. Check the connection of the telephone line.

2. Check the Reception mode setting.

3. If the Fax Parameter No. 013 (AUTO JOURNAL PRINT) is

set to "Valid" (default setting) and the machine is printing

the received document(s) from memory, which also

happens to be the 100th transaction, the machine will not

auto answer until the Transaction Journal completes

printing.

171

Cannot transmit or

receive An information code will be shown on the displ a y. Refer to the

information code table to find out the trouble. 169

No Unit Operation No unit operation To reset the machine, turn-off the Power Switch for a few

seconds then turn it on again. 9

Mode Symptom Cause / Action Page

Troubleshooting

Contents

Main Operating Instructions (For Facsimile) Digital Copier For Service Call: DP-2500/3000 IMPORTANT INFORMATION Model and Serial Number Table of Contents Tab le o f Con t ent s Advanced Features Table o f Co nte nts Network Feature Printout Journals and Lists Problem Solving Appendix Page Getting to Know Your Machine WARNING CAUTION IMPORTANT SAFETY INSTRUCTIONS Page GETTING TO MACHINE KNOW YOUR Function Key Page Page Control Panel INTERRUPT MON. VOL. REDIAL/ START Page Page Adjusting the Volume Setting The Ringer Volume 1 2 3 4 Page Setting the Date and Time 4 Setting Your LOGO 4 PA N A S O N I C LOGO PANASONIC Setting Your Character ID 4 HE A D SPACE O F F I C E CHARACTER ID HEAD OFFICE Setting Your ID Number (Fax Telephone Number) 4 2 0 1 MONITOR 555 Programming Your Machine Adding Telephone Numbers 1 2 3 9MONITOR 5 5 5 MONITOR 1 2 3 4 4 SA L E S SPACE E P TD 5 6 Editing the Phone Book 1 2 3 4 9 5 5 5 MONITOR 3 5 6 P A N A F A X ENTER NAME PANAFAX P A N A F A X ENTER KEY NAME PANAFAX 1 2 3 Page Setting the Fax Parameters 4 PROGRAMMING YOUR MACHINE Fax Parameter Table FUNCTION 06 RCV TO MEMORY PROGRAMMING YOUR MACHINE (see Note 1) (see Note 2) (see Note 3) Basic Operations Loading Originals How To Load Originals Sending Non-Standard Size Originals Flatbed Scanning Contrast (see Note 1) LIGHTER DARKER Resolution (see Note 2) STD FINE S-FINE Original (Text/Photo) Verification Stamp (see Note 1) (see Note 2) SELECT MODE 01 STAMP TEXT TEXT/PHOTO PHOTO Communication Journal (Comm. Journal) Page Memory Transmission (see Note 1) (see Note 2) (see Note 3) (see Note 4) (see Note 5) Manual Number Dialling 2 Page Phone Book Dialling 3 4 5 Direct Transmission Manual Number Dialling (Direct Transmission) 2 3 Page Rotated Transmission Rotation XMT Fax Parameter set to: Double-Sided Transmission (Receiving) Duplex Scan Select Mode set to: Duplex Print Fax Parameter set to: Setting the Rotation XMT Page Duplex Scan Sending Document(s) Using Duplex Scan 1 3 Page Setting Duplex Print Page Voice Mode Transmission 2 Off-Hook Dialling 3 XMT ON LINE AMERICA ASIA CHINA AFRICA BERLIN ANTARCTICA BRAZIL APOLLO CANADA 2 3 4 Transmission Reservation 1 Memory Transmission Reservation (Multi-Tasking) 2 3 4 Page Direct Transmission Reservation (Priority Transmission Reservation) 1 2 3 4 1 3 Redialling Automatic Redialling 1 2 REDIAL REDIAL Automatic Reception Manual Reception 1 2 4 Print Reduction Selecting the Print Reduction Mode Receiving Oversize Documents Substitute Memory Reception (see Note 1) (see Note 2) 1 2 Page Advanced Features Batch Transmission Real-Time Batch Transmission Delayed Batch Transmission Deferred Transmission (see Note 1) (see Note 2) 4 2 3 3 0 6 Deferred Polling 1 2 3 0 3 3 0 4 9 8 7 6 Deferred Advanced Communication 2 3 23 3 0 OK 4 Preparing to be Polled 3 4 4 3 2 1 Polling Documents from Another Station 2 3 1 1 1 1 4 Setting for Group Dialling 2 3 4 5 Setting for Program Dial 2 3 4 5 6 Editing for Group Dialling 2 3 4 5 6 Erasing the Program Key Settings 2 3 5 Printing or Viewing a File List 2 3 3 Sample File List 4 Changing the Start Time or the Station of a File 2 3 4 5 DELETE ADD Deleting a File 2 3 Page Printing Out a File 2 3 Page Adding Documents Into a File Page Retry an Incomplete File 3 4 Setting the RCV To Memory Password 2 3 4 1 2 3 4 Setting RCV To Memory Page Printing Documents 5 6 General Description To U se th e Fax Cover Sheet 3 4 6 Page Setting the Department Code 077 DEPARTMENT CODE COPY FUNCTION PRINT OUT 04 FAX PARAMETER LIST Setting the Department Code Name 2 3 0 1 4 1 1 1 1 5 6 Changing the Department Code 2 3 0 1 4 5 6 Deleting the Department Code 2 3 0 0 1 Page Sending a Document with Department Code 1 2 4 5 Sending a Document with Department Code (Voice Mode Transmission) 2 3 4 5 5 5 1 2 3 4 5 Printing a Department Code List Page Printing a Department Code Journal ADVANCED FEATURES Sample Department Code Journal / Originated Calls Sample Department Code Journal / Received Calls Network Feature Selective Reception Setting the Selective Reception Selective Reception 046 SELECT RCV Compatibility with Other Machines Setting Password Transmission 2 3 4 5 SELECT MODE 05 PASSWORD-XMT Setting Password Reception 4 5 044 PASSWORD-RCV PASSWORD=1234 OFF ON Using Password Transmission 3 4 6 Using Password Reception Confidential Mailbox Figure 1 : Confidential Mailbox Compatibility with Other Machines Sending a Confidential Document to a Remote Station's Mailbox 4 5 7 Polling a Confidential Document from a Remote Station's Mailbox 2 3 4 Page Receiving a Confidential Document into Your Machine's Mailbox Storing a Confidential Document in Your Machine's Mailbox 5 Printing a Confidential Document from Your Machine's Mailbox 2 3 4 Deleting a Confidential Document Stored in Your Machine's Mailbox 2 3 Page Page Setting the Sub-Address into a Phone Book Numbers 2 3 5551234 SUB-ADDR 2 7 6 2 4 ENTER NAME Sending a Fax with Sub-Address 2 MEMORY XMT SALES DEPT 5551234 2762 PANASONIC SALES DEPT Using Manual Number Dialling 2 FLASH 5 5 5 1 2 3 4 SUB-ADDR 2 7 6 2 MEMORY XMT STN(S):0000 5551234 2762 Use Sub-Address temporarily 4 2 7 6 2 12 3 45OK 5 6 Page Printout Journals and Lists Transaction Journal 2 3 (see Note 1) 3 3 5551234 You can view the transactions in the journal by pressing or . P ress to return to standby. 02 XMT ONLY 03 ALL 01-12 10:00 No.001 P001 OK XMT Individual Transmission Journal (Ind. XMT Journal) Sample Transaction Journal Sample Individual Transmission Journal (Ind. XMT Journal) Page Communication Journal (Comm. Journal) Page Phone Book List Sample Phone Book List Group and Program List Page FAX Parameter List Page Page PROBLEM SOLVING Problem Solving If You Have Any of These Problems Mode Symptom Cause / Action Page PROBLEM SOLV ING PROBLEM SOLVING Information Codes Page Page 1 MONITOR 2 3 Appendix Specifications Page Page Page Page Page Page Index Page Index Page Operating Instructions (For Facsimile) Digital Copier For Service Call: DP-2500/3000 DP-2500/3000