Panasonic KX-FHD332 manual Copying, Using an answering machine, If a power failure occurs

Frequently Asked Questions

The other party complains that they cannot send a document.

LThe unit is not in FAX ONLY mode. Press {RECEIVE MODE} repeatedly until FAX ONLY mode is displayed.

Copying

The unit does not make a copy.

LYou cannot make a copy during programming. Make the copy after programming or stop programming.

A black line, a white line or smudge appears on the copied document.

LThe glass or rollers are dirty. Clean them (page 76).

The copied image is distorted.

LThe thermal head is dirty. Clean it (page 77).

The printing quality is poor.

Note:

Please do not reuse the ink film!

For best results, use genuine Panasonic replacement film. Refer to page 7 for further details.

OriginalCopy

A B C

LSome paper has instructions recommending which side to print on. Try turning the paper over.

LYou may have used paper with a cotton and/or fibre content that is over 20%, such as letterhead or resume paper. We recommend smooth paper such as “Hammermill Jet Print” for clearer printing.

Using an answering machine

I cannot receive documents automatically.

LYour greeting message on the answering machine is too long. Shorten the message. Record a message up to 10 seconds long.

LThe answering machine rings too many times. Set to 1 or 2 rings.

I cannot receive voice messages.

LCheck if the answering machine is turned on and connected to the fax machine properly.

LSet the number of rings on the answering machine to 1 or 2.

I cannot retrieve recorded voice messages on the answering machine from a remote location.

LYou did not program your remote access code into your fax machine correctly. Program the same code that is programmed on the answering machine on the fax machine with feature #12 (page 60).

I pressed the remote access code to access the answering machine remotely, but the line was disconnected.

LThe code may include “#” which is used for certain features provided by telephone companies. Change the code on the answering machine to another number which does not include “#”. Also change the code of the fax machine with feature #12 (page 60).

Callers complain that they cannot send a document.

LYour answering machine has run out of recording tape. Rewind the tape to record

messages.

LYou set the answering machine to only give a greeting message.

If a power failure occurs

LThe unit will not function.

LThe unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be

made for access to emergency services.

LFax transmission and reception will be interrupted.

LIf the delayed transmission (feature #25 on page 61) is programmed and the start time is passed during a power failure, transmission will be attempted soon after power is

restored.

LIf any fax documents are stored in the memory, they will be lost. When power is restored, a power down report will be printed out stating which contents in the memory have been erased.

For Fax Advantage assistance, call 1-800-435-7329.

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