Customer Services | Panasonic KX-FHD332 guide

Customer Services

Customer Services directory

To obtain service or technical assistance during the warranty period, please contact:1-800-HELP-FAX (1-800-435-7329), Monday-Friday 9am-8pm EST. To obtain support or service after the warranty has expired, please contact: 1-900-555-PANA (1-900-555-7262) for support on a fee basis.

Web Site: www.panasonic.com

(for customers in the USA or Puerto Rico ONLY)

You can purchase parts, accessories or locate your nearest servicenter by visiting our Web Site.

Service in Puerto Rico

Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company / Factory Servicenter: Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Phone (787) 750-4300 Fax (787) 768-2910

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Panasonic KX-FHD332 manual Customer Services directory

Contents

Compact Plain Paper Fax and Copier Operating Instructions Energy Star For your future ReferenceTrademarks Copyright Important safety instructions Safety instructionsNever install telephone wiring during a Lightning storm Wet locations Never touch uninsulated telephone wires or Table of Contents Table of Contents Included accessories AccessoriesPart No. PFJA1030Z Part No. PFJXE0805Z or Model No Specifications/Usage Accessory information Location of controls Finding the ControlsDisplay One-touch keys Rear view OverviewFront view Ink film InstallationOpen the front cover by pulling up the center part Open the back cover Turn the gear of blue core in the direction of the arrow To use A4 size paper Paper trayTo use legal size paper Attach the document tray into the slots on Document tray Handset To add paper Recording paper Connecting to a telephone line jack and power outlet Connections and SetupUsing surge protectors Selecting the way to use your fax machine Your situation Connections Telephone wiring image House or officeYou wish to use the fax machine and your Answering machine in the same room How to receive calls How to set upIf the answering machine is turned off With the fax machine Case 2 One line used for fax only Fax machine will receive it automatically How to set up How to receive calls Telephone wiring image in house or office TEL Mode Your situation Telephone wiring image in house or office Connections FAX TEL Voice mail Connections and Setup Single telephone line Phone number Fax Computer machine EXT. in USE Help function Help Button Adjusting volume VolumeRinger volume Handset receiver volume Date and time, your logo and fax number Setting the date and timeInitial Programming Example Bill Setting your logoTo change capital or lower-case letters To delete a character Keys Characters To select characters using + or Display order of charactersTo select characters with the dial keypad To delete a number Setting your fax numberExample +234 Storing names and telephone numbers into one-touch dial Automatic Dialing Storing names and telephone numbers into navigator directory Press Menu Example Editing a stored entry Erasing a stored entry To cancel erasing, press Stop Press SETPress + or -displayed Example Until the desired entry is Stored name and number are erased Using the directory Using one-touch dialPress Monitor or lift the handset Press the desired station key To confirm caller information using Caller ID list Caller ID service from your phone companyCaller ID How Caller ID is displayed Press Caller ID Viewing and calling back using caller informationTo stop viewing To edit the telephone number for calling back Erasing caller information To cancel erasing, press STOP, thenErasing all caller information Erasing specific caller information For navigator directory Sending Faxes To select the resolutionSending a fax manually To redial the last number Press REDIAL/PAUSE To transmit more than 10 pages at a time Press FAX/START Sending from memory Quick scan featureConvenient way to send a fax To stop transmission Documents you can send Document weightMinimum size Maximum size Effective scanning area Using stations Sending a fax using one-touch dial and navigator directoryUsing navigator directory Fax auto redial Programming entries into the broadcast memory Broadcast transmissionPress Broadcast Program entries Press + or -until the following is displayed Adding a new entry into the broadcast memoryStation Example Example Nikki Example BOB Erasing a stored entry in the broadcast memory To send the same document to more than one party only once To cancel the broadcast setting Receiving Faxes Activating TEL modeReceiving a fax manually To stop receiving Fax documents Activating FAX only mode How to receive callsReceiving a fax automatically Activating the Distinctive Ring feature Using two or more phone numbers in a single telephone lineDistinctive Ring Press #, then Programming the ring pattern assigned for fax Ring pattern SettingsIf you use three or more phone numbers To stop copying Quick scan featureCopying Convenient way of copying Example Making 2 copies of a 4-page original document To collate multiple copiesPress + or -repeatedly until the following is displayed Programming method for basic features Features SummaryTo cancel programming Programming Programming method for advanced features Basic features Advanced features Code #44 Setting the memory reception alert Code #40 Setting the silent detectionCode #46 Setting the friendly reception Code #36 Receiving oversized documents Connecting Tone MODE=ON ± Code #76 Setting the connecting tone Communication Error Code 40-42, 46-72, FF Error MessagesCommunication Error Code 43 ERROR-NOT Your Unit Code 54, 59 Press SET to clear the message DisplayBack cover is open. Close it Remaining film is low. Prepare a new film Recording paper jam occurred. Clear the jammed paper Transmission error occurred. Try again When a function does not work, check here Frequently Asked QuestionsGeneral Fax sending Fax receiving Receiving mode Copying Using an answering machineIf a power failure occurs Remove the stoppers and tags from the new ink film Replacement Dotted area Back cover Front cover Display Jams When the recording paper has jammed in the unitRecording paper jam Remove the jammed recording paper Around the blue core When the recording paper was not fed into the unit properly Close the front cover securely Document jams sending Do not use paper products, such as paper towels or tissues CleaningConnect the power cord and the telephone line cord Document feeder Thermal head Correct Reference lists and reports Printed Reports OpenLCR service for the Caller IQ feature Caller IQ FeatureTo turn the Caller IQ feature From on to OFF Updating the rate table downloading the rate table To turn the Caller IQ feature from OFF to on During download Set the Caller IQ feature to on by referring toOr sending/receiving a document Automatic download Technical data about this product Specifications Recording paper size Paper specifications FCC and Other Information FCC and Other Information FCC and Other Information Panasonic Facsimile Product Limited Warranty Limited WarrantyFAX categories Parts Labor Thermal Transfer Facsimile For product service Warranty Customer Services directory Customer Services Advanced features Basic featuresIndex Program index Navigator directory Ring settingOne-touch dial Reports PFQX1701ZA CC0502TW0 Panasonic FAX Advantage Program