Panasonic KX-FHD332 manual Fax receiving, Receiving mode

Frequently Asked Questions

LTry copying the document. If the copied image is clear, there may be something wrong with the other party’s machine.

The other party complains that smudges or black lines appear on their received document.

LThe glass or rollers are dirty. Clean them (page 76).

I cannot send a fax overseas.

LUse the overseas transmission mode of feature #23 (page 61).

LAdd two pauses at the end of the telephone number or dial manually.

Fax – receiving

I cannot receive documents.

LThe telephone line cord is connected to the EXT jack on the unit. Connect to the LINE

jack (page 15).

LWhen you have a single telephone line and subscribe to a voice mail service, you must also subscribe to a Distinctive Ring service (page 53).

I cannot receive documents automatically.

LThe receiving mode is set to TEL mode. Set to FAX ONLY mode by pressing

{RECEIVE MODE}.

LThe time taken to answer the call is too long. Decrease the number of rings of feature #06 (page 60).

The display shows the following, but faxes are not received.

CONNECTING.....

LThe incoming call is not a fax. Change the receiving mode to TEL mode by pressing

{RECEIVE MODE}.

A blank sheet is ejected.

LIf a blank sheet is ejected after the received document is printed out, the receiving reduction rate is not programmed correctly.

Program the proper rate in feature #36 (page 62).

LThe other party placed the document in their fax machine the wrong way. Check with the other party.

A white line or a smudge appears on your recording paper.

LThe glass or rollers are dirty. Clean them (page 76).

The printing quality is poor.

Note:

Please do not reuse the ink film!

For best results, use genuine Panasonic replacement film. Refer to page 7 for further details.

LThe other party sent a faint document. Ask

them to send a clearer copy of the document.

LThe thermal head is dirty. Clean it (page 77). L Some paper has instructions recommending

which side to print on. Try turning the paper over.

L You may have used paper with a cotton and/or fiber content that is over 20%, such as letterhead or resume paper. We recommend smooth paper such as “Hammermill Jet Print” for clearer printing.

The other party complains that they cannot send a document.

LThe memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 14) or clear the jammed paper (page 72).

Receiving mode

I cannot select the desired receiving mode.

LIf you want to set FAX ONLY mode, press {RECEIVE MODE} repeatedly until FAX

ONLY mode is displayed.

LIf you want to set TEL mode, press

{RECEIVE MODE} repeatedly until TEL

mode is displayed.

LThe Distinctive Ring of feature #31 is activated (page 53).

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For Fax Advantage assistance, call 1-800-435-7329.