Panasonic KX-FL501 Operations, When a function does not work, check here before requesting help

Operations

When a function does not work, check here before requesting help!

General

Problem	Cause & solution
I cannot make and receive	The power cord or telephone line cord is not connected.
	●
calls.	Check the connections (p. 16).
	If you used a splitter to connect the unit, remove the
	●
	splitter and connect the unit to the wall jack directly. If the
	unit operates properly, check the splitter.
I cannot make calls.	The dialing mode setting is wrong. Change the setting of
	●
	feature #13 (p. 54).
The unit does not work.	Disconnect the unit from the telephone line and connect
	●
	the line to a known working telephone. If the working
	telephone operates properly, contact our service personnel
	to have the unit repaired. If the working telephone does not
	operate properly, contact your telephone company.
The unit does not ring.	The ringer volume is set to off. Adjust it (p. 21).
	●
The other party complains	●
they only hear a fax tone and	FAX ONLY mode is set. Tell the other party the number is
	only used for faxes.
cannot talk.	●Change to TEL mode (p. 42) or TEL/FAX mode (p. 46).
The REDIAL/PAUSE button	●
does not function properly.	If this button is pressed during dialing, a pause will be
	inserted. If pressed immediately after a dial tone is
	obtained, the last number dialed will be redialed.
The receive mode does not	●
function properly.	A Distinctive Ring pattern of feature #31 is set (p. 56).
	●
	TEL/FAX mode is set (p. 46, 47).
During programming, I cannot	●
enter the code or ID number.	All or part of the numbers are the same. Change the code
	or ID number of features #12 (p. 54), #41 and #49 (p. 57).
The unit beeps.	●	STOP to stop the
	Recording paper has run out. Press
	beeps and install paper.

For fax advantage assistance, call 1-800-435-7329.

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