Panasonic KX-FL501 Fax - sending, Fax - receiving, Operations, Problem, Cause & solution, clear

Models: KX-FL501

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Fax – sending

Operations

Fax – sending

Problem

Cause & solution

 

 

I cannot send documents.

The telephone line cord is connected to the EXT jack on

 

 

the unit. Connect to the LINE jack (p. 16).

 

The other party’s fax machine is busy or has run out of

 

 

recording paper. Try again.

 

The other party’s machine is not a facsimile. Check with

 

 

the other party.

 

The other party’s fax machine rings too many times. Send

 

 

the fax manually – dial the number, confirm the fax tone,

 

then press FAX START .

 

 

The other party complains that

If your line has special telephone services such as call

 

letters on their received

waiting, the service may have been activated during fax

document are distorted or not

transmission. Connect the unit to a line that does not have

clear.

these services.

 

The extension telephone on the same line is off the hook.

 

 

Hang up the extension telephone and try again.

 

Try copying the document. If the copied image is clear,

 

 

there may be something wrong with the other party’s

 

machine.

 

 

The other party complains that

The glass or rollers are dirty. Clean them (p. 74).

 

dirty patterns or black lines

 

appear on their received

 

document.

 

 

 

I cannot make an international

Use the overseas transmission mode of feature #23 (p. 55).

fax call.

Add two pauses at the end of the telephone number or dial

 

 

manually.

 

 

Fax – receiving

Problem

Cause & solution

 

 

I cannot receive documents.

The telephone line cord is connected to the EXT jack on

 

 

 

 

the unit. Connect to the LINE jack (p. 16).

 

 

I cannot receive documents

The receive mode is set to TEL mode. Set to FAX ONLY

 

 

automatically.

mode (p. 43) or TEL/FAX mode (p. 46).

 

 

The time taken to answer the call is too long. Decrease the

 

 

 

 

number of rings of features #06 (p. 53), #30 (p. 56) and #78

 

 

(p. 59).

 

 

The display shows the

The incoming call is not a fax. Change the receive mode to

 

 

following message, but faxes

TEL mode (p. 42).

are not received.

 

 

 

 

CONNECTING

 

 

 

 

 

 

 

A blank sheet is ejected.

The other party placed the document in their fax machine

 

 

the wrong way. Check with the other party.

 

 

A white line or a dirty pattern

The glass or rollers are dirty. Clean them (p. 74).

appears on your recording

 

paper.

 

 

 

 

 

 

(continued)

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For fax advantage assistance, call 1-800-435-7329.

Page 64
Image 64
Panasonic KX-FL501 Fax - sending, Fax - receiving, Operations, Problem, Cause & solution, I cannot send documents, clear