Panasonic KX-FL501AL Problem Cause & solution Cannot select the desired, Receive mode, Messages

Operations

Receive mode

Problem		Cause & solution
I cannot select the desired	If you want to set FAX ONLY or TEL/FAX
receive mode.	●
	mode:
			ON
	—select the desired mode using feature
	#77 (p. 62), and
	—press	AUTO ANSWER to turn on
	the AUTO ANSWER light.
	If you want to set TEL mode:
	●	AUTO ANSWER to turn off	OFF
	—press
	the AUTO ANSWER light.
The other party complains that	The unit is not in AUTO ANSWER mode.
	●	AUTO ANSWER to turn on the
they cannot send a document.	Press
			ON
	AUTO ANSWER light.

Copying

Problem Cause & solution

The unit does not make a copy. ●You cannot make a copy during programming. Make the copy after programming or stop programming.

A black line, a white line or a dirty pattern appears on the copied document.

●The glass or rollers are dirty. Clean them (p. 76).

The printing quality is poor.

Original Copy

A B C

●Some paper has instructions recommending which side to print on. Try turning the paper over.

●You may have used paper with a cotton and/or fiber content that is over 20%, such as letterhead or resume paper.

●The remaining toner is low. Replace the toner cartridge (p. 70).

●We recommend you replace the drum unit every third time you replace the toner cartridge (p. 70). To check the drum life and quality, please print the printer test list (p. 78).

●The toner save mode of feature #79 is on (p. 62).

Using an answering machine

Problem	Cause & solution
I cannot receive documents	Your greeting message on the answering machine is too
	●
automatically.	long. Shorten the message (up to 10 seconds).
	The answering machine rings too many times. Set to 1 or 2
	●
	rings.
I cannot receive voice	Check if the answering machine is turned on and
	●
messages.	connected to the fax machine properly (p. 46).
	Set the number of rings on the answering machine to 1
	●
	or 2.
	(continued)

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