Error Messages
Printed reports
When your fax does not transmit, check the following items first.
–The number you dialed is correct, and
–The other party’s machine is a facsimile.
If the problem remains, correct the problem by following the communication message printed on the sending and journal reports (see pages 48 and 49).
Communication message | Error code |
| Cause & Remedy | |
|
|
|
|
|
COMMUNICATION ERROR | ● | A transmission or reception error occurred. Try again or check | ||
| FF |
| with the other party. | |
|
|
|
| |
|
|
|
| |
DOCUMENT JAMMED | — | ● The document is jammed. Remove the jammed document (p. 87). | ||
|
|
|
| |
54, 59 | ● A transmission or reception error occurred because of a problem | |||
| 70 |
| with the other party’s fax machine. Check with the other party. | |
|
|
|
| |
MEMORY FULL | — | ● The document was not received due to memory being full. | ||
|
|
|
| |
NO DOCUMENT | — | ● The document was not fed into the unit properly. Reinsert the | ||
|
|
| document and try again. | |
|
|
|
| |
OTHER FAX NOT RESPOND | — | ● The other party’s fax machine was busy or ran out of recording | ||
|
|
| paper. Try again. | |
|
| ● The document was not fed properly. Reinsert the document and | ||
|
|
| try again. | |
|
| ● The other party’s fax machine rings too many times. To send a fax | ||
|
|
| manually, dial the number, confirm the fax tone, and press | |
|
|
| START/COPY/SET . | |
|
| ● The other party’s machine is not a facsimile. Check with the other | ||
|
|
| party. | |
|
| ● The number you dialed is not in service. | ||
|
|
|
|
|
PRESSED THE STOP KEY | — | ● | The STOP button was pressed and fax communication was | |
| ||||
|
|
| canceled. | |
|
|
|
|
|
THE COVER WAS OPENED | — | ● | The cover was opened. Close it and try again. | |
| ||||
|
|
|
| |
OK | — | ● Fax communication was successful. | ||
|
|
|
|
|
78 | For Assistance, Call |
|
|