Error Messages

LCD display

If the unit detects a problem, one or more of the following messages will appear on the display.

 

Display message

 

 

Cause & Remedy

 

 

 

 

 

 

 

 

There is something wrong with the unit. Contact our service personnel.

 

CALL SERVICE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The cover is open. Close it.

 

CHECK COVER

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The document is not fed into the unit properly. Reinsert the document. If

 

CHECK DOCUMENT

 

 

 

 

misfeeding occurs frequently, clean the document feeder rollers and try again

 

 

 

 

 

 

 

 

 

 

 

 

(p. 90). If the problem remains, adjust the feeder pressure (p. 87).

 

 

 

 

 

 

 

 

The film cartridge is not inserted properly. Reinsert it correctly (p. 88, 89).

 

CHECK FILM

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The recording paper set lever is released. Push it back to set the lever (p. 23).

 

CHECK LEVER

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Memory (telephone numbers, parameters, etc.) has been erased. Re-program.

 

CHECK MEMORY

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The recording paper is not installed or the unit ran out of paper. Install paper

 

CHECK PAPER

 

 

 

 

(p. 22).

 

 

 

 

 

 

 

 

 

 

 

The recording paper is not fed into the unit properly or has jammed near the

 

 

 

 

recording paper entrance. Clear the jammed paper (see “When paper has

 

 

 

 

jammed near the recording paper entrance” on page 86).

 

 

 

 

Do not install folded or heavily curled paper in the paper tray.

 

 

 

 

 

 

 

 

The unit has (a) document(s) in memory. See the other message instructions to

 

FAX IN MEMORY

 

 

 

 

print out the document(s).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The film is empty. Replace the film or film cartridge with a new one (p. 88, 89).

 

FILM EMPTY

 

 

 

The film is slack. Tighten it (see step 9 on page 89) and install again.

 

 

 

 

 

 

 

 

 

 

 

 

 

The remaining film can print about 15 pages of letter size documents. Prepare a

 

FILM NEAR EMPTY

 

 

 

new film or film cartridge (p. 14).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The free starter film is empty. Replace the film or film cartridge with a new one

 

FREE FILM EMPTY

 

 

 

 

(p. 88, 89).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There is no space to store new stations in the JOG DIAL directory. Edit or erase

 

JOG-DIAL FULL

 

 

 

unnecessary stations (p. 38).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A loading error occurred while receiving data from FaxSav. Contact FaxSav

 

LOADING ERROR

 

 

 

 

at 1-888-332-9728.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Memory is full of received documents due to a lack of recording paper or a

 

MEMORY FULL

 

 

 

recording paper jam, etc. Install paper or clear the jammed paper.

 

 

 

 

 

 

 

 

 

 

 

When performing memory transmission, the document being stored exceeds the

 

 

 

 

memory capacity of the unit. Transmit the entire document by using manual or

 

 

 

 

automatic transmission.

 

 

 

 

 

 

 

 

The other party’s fax machine is busy or ran out of recording paper. Try again.

 

NO FAX REPLY

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(continued)

Help

For Assistance, Call 1-800-435-7329

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