When a function does not work, check here | Panasonic KX-FT934HK

9. Help

9.3 When a function does not work, check here

If you still have difficulties after following the instructions in this section, reset the unit. To reset the unit, disconnect the power cord, then reconnect it.

9.3.1 Initial settings

Problem	Cause & Solution
I cannot hear a dial tone.	L The telephone line cord is connected to the [EXT] jack on the unit. Connect
	to the [LINE] jack (page 3).
	L If you use a splitter to connect the unit, remove the splitter and connect the
	unit to the wall jack directly. If the unit operates properly, check the splitter.
	L Disconnect the unit from the telephone line and connect a known working
	telephone. If the working telephone operates properly, contact our service
	personnel to have the unit repaired. If the working telephone does not
	operate properly, contact your telephone company.
	L The power cord or telephone line cord is not connected. Check the
	connections.
	L If you connected the fax machine through a computer modem, connect the
	fax machine directly to a telephone line jack.

I cannot make calls.	L The dialling mode setting may be wrong. Change the setting (feature #13 on
	page 10).

The unit does not ring.	L The ringer volume is turned OFF. Adjust it (page 9).

9.3.2 General

Problem	Cause & Solution
The other party complains	L FAX ONLY mode is set. Tell the other party the number is only used for
they only hear a fax tone and	faxes.
cannot talk.	L Change to TEL mode (page 21) or TEL/FAX mode (page 22).

The receiving mode does not	L The Distinctive Ring is set (feature #31 on page 24).
function properly.

During programming, I	L All or part of the number is the same. Change the number: feature #41 on
cannot enter the code or ID	page 28.
number.

The unit beeps.	L The recording paper has run out. Press {STOP} to stop the beeps and
	install recording paper.

Caller information is not	L You have not subscribed to Caller ID service.
displayed.	L The caller requested not to send his/her information.

While viewing caller	L Do not pause for over 3 minutes while searching.
information, the display
returns to standby mode.

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Panasonic KX-FT934HK, KX-FT932HK manual When a function does not work, check here, Initial settings, General

Contents

Personal Facsimile Model No.KX-FT932HK Model No.KX-FT934HK Important Information Accessory information Included accessoriesAvailable accessories Connections Recording paper Fax sending / CopyingFAX/START Copy FAX/START Fax receivingTo send a fax To make a copy Press Copy Installation Important safety instructionsFor best performance Environment Routine care C D E F Location of Controls Adjusting volume OverviewDisplay Incoming Call Date and time Dialling modeYour logo SET Flash Stopset LOGO=Bil Your fax numberYour FAX no Press SET NO.= Phonebook One-touch dial feature For stations Caller ID service Caller ID FAX/START Stop Monitor How Caller ID is displayedExample 10 NEW Calls 1059AM Jul.20 1120AM 1345678901 Jul.20 1120AM Caller ID FAX/START Erasing caller informationMonitor Caller ID Into the one-touch dial Into the phonebook Sending a fax manually Using the FINE, Super Fine and PhotoDocuments you can send Stop FAX/START Monitor Stop FAX/START Lower Programming items into the broadcast memory Broadcast transmissionAdding a new item into the broadcast memory Erasing a stored item from the broadcast memory Receiving a fax manually Auto answer OFF Selecting the way to use your fax machine Connecting Activating TEL/FAX modeTEL/FAX Mode Stop FAX/START Activating FAX only mode FAX only ModeReceiving a fax automatically Auto answer on Using with the Distinctive Ring feature Making a copy Stop CopyTo stop copying Programming basic features Basic featuresProgramming advanced features Programming Advanced features SET Default RESET=NO ± Connecting ToneLCD Contrast =NORMAL ± FAX Activation Program code and direct command button #80 Set default #78 TEL/FAX ring setting Error messages Display Error messages ReportsCall Service Check Document Polling Error Modem ErrorTransmit Error Cover Open When a function does not work, check here Initial settingsGeneral CONNECTING....., but Fax sendingFax receiving Copying If a power failure occurs Recording paper jams Document jams sendingFor KX-FT932 Skip to step For KX-FT934 Do not use paper products, such as paper towels or tissues Document feeder / scanner glass cleaning Reference lists and reports Specifications User record For your future referenceAttach your sales receipt here Index Page Page Global web site