Operating Instructions

 

About Top View Image screen

 

 

Problem

Cause and Remedy

 

 

The Top View

• If you are using Internet Explorer, the first time the PC

Image screen

connects to Network Camera, a pop-up Security Warning

(Single Camera/

window will appear to download ActiveX Controls. When

Multi-Camera) does

using Windows NT, Windows 2000 or Windows XP, log on

not appear.

with an appropriate account that is authorized to install

 

applications. Refer to page 39 for ActiveX Controls.

 

• On the Air time setting on page 60 may restrict the access

 

to Top View Image screen. Blue screen appears.

 

• Maximum 10 users can view the Motion JPEG

 

simultaneously on the network. The 11th user views the

 

blue screen on the Network Camera screen. Blue screen

 

appears.

 

• Network congestion may prevent the Top View Image

 

screen from appearing quickly. Wait for a while.

 

• The proxy server may prevent you from connecting directly

 

to Network Camera, set up not to use the proxy server.

 

Refer to page 26 for details.

 

 

Image is out of

• The lens is dirty or dust is attached. Clean the lens with lens

focus.

cleaner.

 

• Network Camera cannot focus on an image within 1 m (40

 

inches). Keep the object more than 1 m (40 inches) off the

 

lens.

 

 

The color of the

• Adjust White Balance by Camera Setup window. Refer to

image is strange.

page 74.

 

• Confirm that the color setting of the PC is 16 bits or more.

 

 

Image flickers.

• If the object is dark, the image will flicker. Make the

 

condition around Network Camera brighter.

 

• Wrong power line frequency makes images flicker.

 

Refer to page 74.

 

 

[For assistance, please call: 1-800-272-7033]

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Panasonic KX-HCM8 operating instructions About Top View Image screen