Panasonic KX-MB2060, KX-MB2061 ABC

Problem Cause & Solution

I cannot find the unit in the

[Target Device] or [Device

Select] dialog box when

operating the following

functions.

–Scanning

–Remote Control

–PC FAX

–Device Monitor

RThe printer driver has not been installed. Install it on your computer

(page 31).

I forgot the password for

feature programming via

remote operation.

RYou may have changed the feature programming password. If you do not

remember it, assign a new password using feature #155 (page 79). When

required to enter the current password, enter “0101” instead.

During programming, I

cannot enter the code or ID

number.

RAll or part of the number is the same as another code or ID. Change the

number:

– remote operation ID (code): feature #306 on page 76, 88.

– fax activation code: feature #434 on page 85.

Email related functions do not

work properly.

RFor environments where Secure Sockets Layer (SSL) encryption is required

to send and receive email, additional email server configuration and/or the

use of another email system may be required.

14.3.2 Printing problems

Problem Cause & Solution

Recording paper is wrinkled

or folded when printed.

RMake sure that the recording paper is loaded properly (page 16).

RTry turning the recording paper over or rotating it 180 degrees.

The printing quality is poor

(e.g. has smudges, blurred

points or lines).

ABC

RSome paper has instructions recommending which side to print on. Try

turning the recording paper over.

RYou may have used paper with a cotton and/or fiber content that is over

20 %, such as letterhead or resume paper.

RThe recording paper is too damp. Use new paper.

I changed the recording

paper, but the printing quality

is still poor.

RThe glass or rollers are dirty with correction fluid, etc. Clean them

(page 133, 136). Please do not insert a document before correction fluid

has dried completely.

RThe toner save mode of feature #482 is ON (page 82).

RThe remaining toner is low. Replace the toner cartridge.

RTo check the drum life and quality, please print the printer test list

(page 137). If printing quality is still poor, replace the toner cartridge and

drum cartridge.

A blank sheet is ejected. RYou placed the document facing the wrong way when using the copier.

RThe other party placed the document in their fax machine the wrong way.

Check with the other party.

For assistance, please visit http://www.panasonic.com/help 115

14. Help

Contents

Main Operating Instructions KX-MB2061 Multi-Function Printer Model No. KX-MB2060 For hearing or speech impaired TTY users, TTY: 1-877-833-8855 Page For your safety Important Information For best performance Moving the base unit Important Information Illegal copies 1. Introduction and Installation Table of Contents Accessories Finding the Controls Installation 10.Answering Machine Table of Contents 11.Programmable Features 12.Multi-unit Operation (KX-MB2060 optional) 13.Useful Information 1.1 Supplied accessories 1.2 Accessory information 1.3 Button descriptions of the base unit 1.4 Button descriptions of the cordless handset (KX-MB2060 E D F G 1.5 Display descriptions of the cordless handset (KX-MB2060 1.6 Overview E HGIJF 1.6.1 Base unit front view Page 1.7 Toner cartridge and drum cartridge 1 12 2 3 Page 8 14 1.8 Output tray B A D C 1.9 Recording paper 1 16 2 3 Approx. 2 kg (4.4 lb) 1.9.1 Manual input tray 1 A 2 1.10 Handset unit 1 2 3 CD 1.11 Battery installation / replacement (KX-MB2060 1.12 Belt clip (KX-MB2060 2.1 Connections 2.1.1 Base unit G F E 2.2 Battery charge (KX-MB2060 Page 2.5 Dialing mode for the base unit, and cordless handset (KX-MB2060 optional) 2.6 Selecting the operation mode (Scan/Copy/Fax) 2.7 Setting the original 2.7.1 Using the scanner glass (5/32") 1 2 3 2.8 Help function 1 2 26 3 2.9 Adjusting the volume 2.9.1 Base unit MFaxN MCNMDN 2.9.2 Cordless handset (KX-MB2060 2.10 Date and time 2.10.1 With the base unit 28 MFNMEN MOFFN MFaxN 2.11 Your logo 2.12 Your fax number 2.13 Configuring the unit to access the LAN 2.13.1 Setting up automatically with a DHCP server 1 2 2.13.2 Setting up manually 2.14 Installing Multi-Function Station 2.14.1 Required computer environment 2.14.2 Installing Multi-Function Station on a computer 1 2 3 4 5 2.15 Starting Multi-Function Station Page 3.1 Printing from Windows applications 3. Printer 1 3 3.2 Easy Print Utility 3. Printer 1 3 5 4.1 Scanning from the base unit (Push Scan) MLowerNMStopN MScanN MStartN MSetNMCNMDNMEN Station keys 3 4.1.4 Scan to OCR 3 4.1.5 Scan to email address (LAN connection 4 6 7 8 4.1.6 Scan to FTP server (LAN connection 4 4.1.7 Scan to SMB folder (LAN connection 3 4 4.2 Scanning from a computer (Pull Scan) 4.2.1 Using Multi-Function scan application 2 3 4.2.2 Using Multi-Function Viewer 4 2 3 4 5.1 Making a copy 5.1.1 Using the scanner glass MCopyN MCopy SizeN MResolutionN 5.2 More copying features A 5.2.2 Collate copy 1 3 4 6 7 5.2.3 Quick ID copy feature / Image repeat feature (Scanner glass only) 2 3 4 5 6 7 Page 5.2.6 Edge feature 2 3 4 5 6 7 Page 6.1 Making phone calls 6.1.1 With the base unit MCNMDNMEREDIALN MRedialNMMonitorN MIntercomN 1 2 3 6.2 Answering phone calls 6.2.1 With the base unit 1 2 6.2.2 With the cordless handset (KX-MB2060 1 6.4 One-touch dial feature and shared phonebook MCNMDN MCNMDNMEN MFaxNMLowerN MMenuN 6.4.2 Storing phonebook items 6.4.3 Groups (Cordless handset only, KX-MB2060 optional) 6.4.4 Editing a stored item 6.4.5 Erasing a stored item 6.4.6 Making a phone call using one-touch dial feature (Base unit only) 6.5 Chain dial (Cordless handset only, KX-MB2060 optional) 1 2 3 4 7.1 Caller ID 7. Caller ID 7.1.1 How Caller ID is displayed 7.1.2 Group ringer tone for phonebook (Cordless handset only, KX-MB2060 1 2 3 7.2 Viewing and calling back using caller information 7. Caller ID 7.2.1 With the base unit 3 1 2 7.4 Storing caller information 8.1 Sending a fax manually 8.1.1 Using the scanner glass MRedialN MContrastN MResolutionN 8.2 Sending a fax using one-touch dial feature and phonebook 8.2.1 Using the scanner glass 2 3 4 8.3 Broadcast transmission 8.3.1 Programming items into the broadcast memory 1 2 4 1 2 3 4 8.3.3 Erasing a stored item from the broadcast memory 1 2 3 4 8.3.4 Sending the same document to pre-programmed parties 8.4 Sending an electronic document as a fax message from your computer 1 3 5 6 8.6 Receiving a fax automatically: Auto answer ON 8.6.1 Activating TAM/FAX mode (Telephone Answering Machine/Fax mode) 1 2 MSetNMCNMDNMFNMEN 1 2 MSetNMFNMEN 8.7 Receiving a fax manually: Auto answer OFF 8.7.1 Activating TEL mode MStartN 8.8 Junk fax prohibitor (preventing fax reception from undesired callers) 8.8.1 Activating the junk fax prohibitor 1 2 3 8.10 Web fax preview (LAN connection only) 8.10.1 Activating the fax preview mode 1 8.10.2 Programming the web fax preview access code 1 2 Page 9.1 Distinctive Ring service 9. Distinctive Ring 9.2 Using two or more phone numbers on a single telephone line 9.2.1 Activating the Distinctive Ring feature 1 10.1 Recording your greeting message MEraseN MRecordN MSetN 1 2 3 4 5 10.4 Listening to voice messages MSetNMFNMEN MEraseN MPlaybackN MMenuN 10.4.1 To play back messages 10.6 Transferring a specific voice message to a computer (voice to PC) 1 2 3 4 5 10.7 Receiving all incoming voice messages on your computer 10.7.1 Listening to voice messages 2 3 4 10.8 Listening to voice messages via a web browser (web voice playback) (LAN connection only) 10.8.1 Activating the web voice playback mode 1 10.8.2 Programming the web voice playback code 1 2 10.10 Using the answering machine with the cordless handset (KX-MB2060 optional) 10.10.1 Recording your greeting message 1 2 3 4 5 1 2 10.10.3 Listening to voice messages 1 2 10.10.4 Erasing voice messages 10.10.6 Programming for answering machine 11.1 Base unit programming MMenuN 1 2 3 4 11.1.1 Basic features Page Page Page Page 11.1.2 Fax features Page Page Page Page 11.1.3 TAM features Page 11.1.4 Copy features 11.1.5 PC print features 11.1.6 Scan features Page 11.1.7 LAN features Page Page 11.1.8 Network features (LAN connection only) Page 11.2 Cordless handset programming (KX-MB2060 optional) 11.2.1 Cordless handset features MCNMDN MOFFN Page Page Page 11.2.2 Cordless handset setup 12.1 Operating additional units 12. Multi-unit Operation (KX-MB2060 optional) 12.1.1 Additional cordless handsets 12.2 Registering a cordless handset to a base unit 1 2 12.4 Transferring a call/ conference 12. Multi-unit Operation (KX-MB2060 optional) 12.4.1 To the base unit or another cordless handset (using the cordless handset) 1 2 13.1 Character entry 13.2 Status of the base unit 13.2.1 Using Remote Control 1 2 3 13.3 Canceling the operations 1 2 14.1 Report messages 14.2 Display messages 14.2.1 Base unit Page 14.2.2 Cordless handset (KX-MB2060 optional) Page 14.3 When a function does not work 14.3.1 General 14.3.2 Printing problems ABC 14.3.3 Scanner 14.3.4 Copier 14.3.5 Fax Page Page 14.3.6 Caller ID 14.3.7 Cordless handset (KX-MB2060 optional) Page 14.3.8 Network (LAN connection only) 14.3.9 Answering machine 14.3.10 If a power failure occurs 1 2 3 14.3.12 Notice for KX-MB200/KX-MB700/KX-FLB880 series users 124 Page 15.1 Recording paper jam 15.1.1 When the recording paper has jammed inside of the unit C B Page Page Page Page 15.2 Document jams (Automatic document feeder) Page 16.1 Cleaning the white plates and glass Page Page 16.2 Cleaning the document feeder rollers 17.1 Reference lists and reports (Base unit only) 1 3 2 17.2 Specifications 17.2.2 Cordless handset (KX-MB2060 17.2.3 Charger unit (KX-MB2060 optional) Page 17.3 Information of copyrights and licenses Page Page Page Page Page Page Page Page Page Page Page 18.1 Index # A B C D E G H I J K Q R S T V