Customising Your System System Programming | Panasonic KX-TDA15

3.3 Customising Your System (System Programming)

176 User Manual

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Panasonic KX-TDA15 user manual Customising Your System System Programming

Contents

KX-TDA15/KX-TDA30 Feature Highlights Call Centre This Manual Safety Instructions Important Information Http//doc.panasonic.de For your future reference Table of Contents Using User-supplied Equipment 116 Using a Display Proprietary Telephone 126Control Features 140 Utilising the Call Centre 109 190 Revision History 194Page Section Operation Feature Numbers Before Operating the TelephonesBefore Operating the Telephones What Kind of Telephone Can Be Used? Using a Navigator Key/Jog Dial/Volume Key ToneDisplay Your Extension Number Icon Descriptions ExamplesRestrictions When You Use a Panasonic Proprietary Telephone Fixed Buttons Soft Buttons Auto ANS Auto Answer/MUTE Disturb DND Conf ConferenceCall Forwarding FWD/Do Not Customised Buttons Programmable Feature PFButtons Feature Buttons Feature Buttons Feature How to Follow the Steps Calling Another Extension This diagram shows you a connection example Connection Example Making Calls Basic CallingCalling Another Extension To another extension Intercom Call Outside Phone no Calling an Outside PartyTo an operator Operator Call Making a Call to a Private Network TIE Line Access To select the specified outside lineTo call Call Charge Reference Using an Account Code Account Code Entry To store a phone number Easy DiallingWith a One Touch Button One-touch Dialling Using Numbers Stored in the PBX System Speed Dialling To a Preset Number by Going Off-hook Hot LineTo dial Desired Phone no Quick dialling no Using a Preprogrammed Number Quick DiallingTo set/cancel Automatic Redial RedialRedialling the Last Number You Dialled Last Number Redial When the Dialled Line is Busy or There is No Answer Reserving a Busy Line Automatic Callback BusyTo set for both extension and outside line To answer the callback ringing from an idle extension To cancel callback ringing Automatic Callback Busy Cancel To answer the callback ringing from an idle outside line To answer while hearing a callback ringing To cancel Ccbs CancelSending a Call Waiting Tone Call Waiting To leave/cancel a message waiting indication For a caller To leave a message waiting indication To call back To clear message waiting indications left on your extension KX-TDA100/KX-TDA200 only For the joined extension To talk to each party alternately Joining an Existing Call Executive Busy OverrideTo join To monitor To an Extension Refusing the Call DND OverrideMonitoring Another Extension Call Monitor Outside line Accessing the Isdn Service Isdn Service AccessTo access Alternating the Calling Method Alternate Calling- Ring/Voice To change the method Calling without Restrictions To call Walking COSTo call with a verified code Verified Code Entry Extension PIN Calling through Disa To call an extensionExtension PIN Verified code PIN Desired To call an outside party To retry Making Calls Your From another extensionThrough Disa Off Idle Receiving CallsAnswering Calls Answering Hands-free Hands-free Answerback On Set Answering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call Pickup Speaker no Through an external speakerKX-TDA100/KX-TDA200 Using the ANSWER/RELEASE Button To answerTo transfer a call To talk to a waiting caller To end a conversation To request Mcid During a Conversation Transferring a Call Call TransferTransferring to an Extension on the PBX To transfer Transferring to an Outside Party Using the PBX Service To transfer with one-touch One-touch Transfer Time limit Customising the Buttons Create or edit an ISDN-Hold button To hold Call Hold Holding a CallHolding Hold Mode Change PT only To retrieve a call Call Hold RetrieveHeld line no Flashing green slowly Your held call Holding in a System Parking Zone Call Park To setParking zone no. Specified Parking zone no To retrieve Call Park Retrieve Talking to Two Parties Alternately Call Splitting To leave the conversation and then let the two parties talk To hold the current call and then talk to the new party Answering Call WaitingAnswering Call Waiting in the PBX To hold the second call and then talk to the original party Default Answering Call Waiting from the Telephone Company To return to the original party, repeat the operation Multiple Party Conversation Adding Other Parties during a Conversation Conference To add four or more parties to a conference Customising the Buttons Create or edit a Conference button Leaving a Conference Unattended Conference To leave a conferenceTo return while others are talking To complete a conversation Leaving a Conference Leaving Three-party Conference Letting a Third Party Join Your Call Privacy Release Press ISDN-Hold Dial desired phone Press Recall Mute Flashing red Mute Hands-free operation To avoid missing part of the conversations To use the handset during a conversation using the headset Using the Headset Headset OperationTo talk using the headset Customising Your Phone Forwarding Your Calls Call Forwarding FWD Before Leaving Your DeskForwarding Calls To set from another extension Your Extension no Tone Enter your Extension number To set the timer for No Answer and Busy/No Answer Flashing red slowly DND modeTime ICD Group Extension no When in the FWD/DND Cycle Switch Mode When in the FWD/DND Setting Mode To cancel When you do not answer Call Forwarding No Reply CfnrUnconditional Call Forwarding Unconditional CFU Your MSN To confirm the condition Message no Message Example Off-hook Enter Tone Before Leaving Your Desk To lock To unlock Making/Answering an Announcement PagingGroup Paging Paging and then Transferring a Call Making/Answering an Announcement Answering/Denying a Paging Announcement To allow/deny a paging announcement Paging Deny To make/answer a broadcasting call For a caller To make a conversation with a specific party To end a conversation with a specific party Press Recall/ hookswitch To stop or answer the ringback Setting the Telephone According to Your NeedsSetting the Alarm Timed Reminder To confirm Refusing Incoming Calls Do Not Disturb DND Red on FWD mode Flashing red slowly DND mode Customising Your Phone To set/cancel for intercom calls To set/cancel for outside callsCall Waiting Tone Whisper Ohca Clip To show/prevent PT/SLT/PS 733 To select and set/cancel Turning on the Background Music BGMKX-TDA100/KX-TDA200 BGM no KX-TDA15/KX-TDA30 730 Flashing red Holiday mode Checking the Time Service StatusGreen on Lunch mode Flashing green Break mode DPT Some wired telephones are prohibited from using this feature BGM ICD Group Utilising the Call CentreTo set Log-in/Log-out To enter/leave the Not Ready mode PT/PS Flashing red Wrap-up mode Call Log History Monitoring the Status of Waiting CallsQueuing Monitor Display PT To clear Call Log History To change the Log-in /Log-out mode Forwarding a Waiting Call Manual Queue Redirection To forward the waiting call Doorphone Call Using User-supplied EquipmentIf a Doorphone/Door Opener is Connected From any extension while talking to the doorphone Opening a Door Door OpenFrom a specified extension Accessing External Services External Feature Access EFA If a Host PBX is Connected To forward your calls to your mailbox If a Voice Processing System is ConnectedCall Forwarding to Voice Mail Voice Mail Integration To transfer a call to a mailbox To listen to messages To cancel Live Call Screening Screening Calls Live Call Screening LCSBefore operating To set Live Call Screening Operation Flowchart Flashing green slowly Monitoring To record into another mailbox Two-way Transfer Recording a Conversation Two-way RecordTo record into your mailbox Customising Your Phone After Moving to a New Location in the Office Using a Display Proprietary Telephone Using the Call LogCalling with the Incoming Call Log To confirm the log information with the Call Log button To clear the log information To store the caller’s information in personal speed dialling Calling with the Outgoing Call Log To call with the Redial button When the desired party is displayed Using the Directories Calling with the DirectoryStoring Names and Numbers To select and call Entering Characters Standard mode Option mode Option mode for CE model Option mode for GR model £ # Option mode for RU model Features Refer to Accessing System Features System Feature AccessTo access Feature Access menu and select the feature Using a Display Proprietary Telephone Section Manager Operation Control Features Changing the Settings of Other ExtensionsExtension Control To lock/unlock other extensions Remote Extension Lock To select the time service switching mode Automatic/Manual Time Service Mode ControlTo change the time mode Day/Night/Lunch/Break Red on Manual Customising Your Phone Restriction Level Control Dial Tone Transfer During a conversation with an extension Turning on the External Background Music BGM To select and start/stop the background music Recording Outgoing Messages OGM To recordTo play back OGM floating To record from an external BGM MOH port Enter OGM floating C.Tone To clear the message Control Features Section Customising Your Phone & System Customising Your Phone Personal Programming Customising Your Phone Personal Programming Stored Extension PIN Settings on the Programming Mode Setting FeaturesProgramming Selection & Parameter Input Little Dark Automatically when you Programming Selection & Parameter Input EnglishYes-Automatic The first Line of the display will change When multiple calls arrive IntercomLongest ringing line Ringing Tone Call No-Disable Speaker. Hands-free modeNo-Stop recording No No tone Yes-On No-AllowNo-Headset off Programming Selection & Parameter Input No-Off Extension PIN Max digits + To unlockMax digits + To unlock No-Normal Any Flexible To store the names and numbers in personal speed dialling ORname To edit the names and numbers of personal speed dialling Clear Clearing Features Or Pause Or Store Customising the Buttons Programmable Buttons Programming Input DSS 1234 Tone type no To clear the buttonTo exit at any time, lift the handset Manager Programming Programming Information Manager Programming Changing Call Charges and Extension Control To enter a decimal point, press System Password Customising Your System System ProgrammingList Programming is shown below. Programme number None Back to Previous Menu Cancel Fixed Buttons Function T7600 T7200/T7400/T7500 Procedure To exit the programming mode at any time, lift the handset System Programming Date & Time12-hour Format 24-hour Format System Speed Dialling Number To confirm your entry after storing data System Speed Dialling Name Extension Number Extension Name Customising Your System System Programming Section Appendix Troubleshooting TroubleshootingTroubleshooting Problem Remedy My proprietary telephone does not have Feature buttonCannot remember the feature numbers Toll restriction is activated Forgot the password Other party has set Data Line SecurityBackground music started suddenly Do not want to display a number which Feature Number Table Feature Number Table Feature Number Table 183 Feature Number Table Ohca Colr Feature Number Table Feature Number Table Feature While busy, DND or call tone is heard Default Feature While dialling or talking Fixed Number What is This Tone? What is This Tone?When going off-hook While on-hook Ringback Tone When you make callsBusy Tone Reorder Tone While off-hook When talking to an outside partyWhen setting the features or programming Establishing or leaving a Conference New Contents Changed ContentsRevision History KX-TDA100/KX-TDA200 Version KX-TDA30 Version Revision History Index Index Hold Mode Monitor Isdn 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan