4.1 Troubleshooting

4.1Troubleshooting

4.1.1Troubleshooting

Troubleshooting

Problem

 

 

 

Remedy

 

 

 

 

 

The telephone does not work properly.

 

 

Consult your dealer.

 

 

 

 

 

 

 

 

 

 

I cannot use the telephone.

The telephone is locked.

Unlock your telephone. ( 1.5.3

Preventing Other People from Using Your

Telephone (Extension Lock), 2.1.1 Extension

Control)

 

Your telephone is connected to an eXtra

 

Device Port.

 

 

 

 

 

System programming is required. Consult

 

 

 

 

 

 

 

your dealer.

 

 

 

 

 

 

Some features do not work.

System management may restrict certain

 

features.

 

 

 

 

 

Consult your manager.

 

 

 

 

 

 

 

 

 

 

The feature numbers have changed.

 

 

 

Confirm the revised number and try again.

 

 

 

 

 

 

 

 

 

 

Even though following the manual

The Intercom line was not seized. The seized

instructions, none of the operations

line, when going off-hook, was changed by

work when using a proprietary

personal setting. (

3.1.2 Settings on the

telephone.

Programming Mode)

 

 

 

 

 

In the manual, going off-hook means an

 

 

 

 

 

 

 

Intercom line is seized.

 

 

 

If the setting has been changed, press the

 

INTERCOM button after going off-hook and

 

follow the instructions.

 

 

 

 

 

 

 

The parallelled single line telephones do

"No ring" may be selected.

 

not ring.

Change the setting to ring. (

1.7.11 Setting

 

the Parallelled Telephone to Ring (Parallelled

 

Telephone))

 

 

 

 

 

 

The telephone does not work using the

The extension line has been changed. The

personal settings or with other settings.

previous telephone’s settings have not been

(One-touch dialling, forwarding

cleared.

 

 

destination, etc.)

 

 

Clear the settings and then programme

 

 

 

 

 

 

your desired settings again. (

1.7.13

 

Clearing Features Set at Your Extension

 

(Extension Feature Clear), 3.1.1 Customising

 

Your Phone (Personal Programming), 3.1.3

 

Customising the Buttons)

 

178 User Manual

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Image 178
Panasonic KX-TDA15 user manual Troubleshooting