Manuals / Panasonic / Communications / Telephone

Panasonic KX-TDA15 user manual KX-TDA30 Version

Models: KX-TDA15

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4.4 Revision History

4.4.2KX-TDA30 Version 1.1

New Contents

•1.4.5 Multiple Party Conversation

Adding a Third Party during a Conversation Using the ISDN Service (Three-party Conference [3PTY]—by ISDN)

•1.6.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting)(KX- TDA30/KX-TDA100/KX-TDA200 only)

Changed Contents

•1.11.1 Using the Call Log

Calling with the Incoming Call Log

Calling with the Outgoing Call Log

•1.11.2 Using the Directories

Calling with the Directory

Storing Names and Numbers

Entering Characters

User Manual 195

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Panasonic KX-TDA15 user manual KX-TDA30 Version

Contents

KX-TDA15/KX-TDA30 Call Centre Feature Highlights This Manual Important Information Safety Instructions Http//doc.panasonic.de For your future reference Table of Contents Utilising the Call Centre 109 Using User-supplied Equipment 116Using a Display Proprietary Telephone 126 Control Features 140 Revision History 194 190Page Section Operation What Kind of Telephone Can Be Used? Feature NumbersBefore Operating the Telephones Before Operating the Telephones Your Extension Number Using a Navigator Key/Jog Dial/Volume KeyTone Display Examples RestrictionsIcon Descriptions Fixed Buttons When You Use a Panasonic Proprietary Telephone Auto ANS Auto Answer/MUTE Soft Buttons Conf Conference Call Forwarding FWD/Do NotDisturb DND Programmable Feature PF Buttons FeatureCustomised Buttons Buttons Feature Buttons Feature Calling Another Extension How to Follow the Steps Connection Example This diagram shows you a connection example To another extension Intercom Call Making CallsBasic Calling Calling Another Extension Calling an Outside Party To an operator Operator CallOutside Phone no Call Charge Reference Making a Call to a Private Network TIE Line AccessTo select the specified outside line To call Using an Account Code Account Code Entry Easy Dialling With a One Touch Button One-touch DiallingTo store a phone number Desired Phone no Using Numbers Stored in the PBX System Speed DiallingTo a Preset Number by Going Off-hook Hot Line To dial Using a Preprogrammed Number Quick Dialling To set/cancelQuick dialling no Redial Redialling the Last Number You Dialled Last Number RedialAutomatic Redial To answer the callback ringing from an idle extension When the Dialled Line is Busy or There is No AnswerReserving a Busy Line Automatic Callback Busy To set for both extension and outside line To answer the callback ringing from an idle outside line To cancel callback ringing Automatic Callback Busy Cancel To cancel Ccbs Cancel Sending a Call Waiting Tone Call WaitingTo answer while hearing a callback ringing For a caller To leave a message waiting indication To leave/cancel a message waiting indication To clear message waiting indications left on your extension To call back KX-TDA100/KX-TDA200 only Joining an Existing Call Executive Busy Override To joinFor the joined extension To talk to each party alternately To an Extension Refusing the Call DND Override Monitoring Another Extension Call MonitorTo monitor Accessing the Isdn Service Isdn Service Access To accessOutside line To change the method Alternating the Calling Method Alternate Calling- Ring/Voice Extension PIN Calling without RestrictionsTo call Walking COS To call with a verified code Verified Code Entry Desired Calling through DisaTo call an extension Extension PIN Verified code PIN To retry To call an outside party Making Calls From another extension Through DisaYour Receiving Calls Answering CallsOff Idle On Set Answering Hands-free Hands-free Answerback Answering a Call from Another Telephone Call Pickup Answering a Call Ringing at Another Telephone Call Pickup Through an external speaker KX-TDA100/KX-TDA200Speaker no To talk to a waiting caller Using the ANSWER/RELEASE ButtonTo answer To transfer a call To end a conversation To request Mcid To transfer During a ConversationTransferring a Call Call Transfer Transferring to an Extension on the PBX To transfer with one-touch One-touch Transfer Transferring to an Outside Party Using the PBX Service Time limit Customising the Buttons Create or edit an ISDN-Hold button Holding a Call HoldingTo hold Call Hold Flashing green slowly Your held call Hold Mode Change PT onlyTo retrieve a call Call Hold Retrieve Held line no Parking zone no Holding in a System Parking Zone Call ParkTo set Parking zone no. Specified To retrieve Call Park Retrieve Talking to Two Parties Alternately Call Splitting To leave the conversation and then let the two parties talk Answering Call Waiting Answering Call Waiting in the PBXTo hold the current call and then talk to the new party To hold the second call and then talk to the original party Default To return to the original party, repeat the operation Answering Call Waiting from the Telephone Company Adding Other Parties during a Conversation Conference Multiple Party Conversation To add four or more parties to a conference Customising the Buttons Create or edit a Conference button To complete a conversation Leaving a Conference Unattended ConferenceTo leave a conference To return while others are talking Leaving a Conference Leaving Three-party Conference Letting a Third Party Join Your Call Privacy Release Press ISDN-Hold Dial desired phone Press Recall Flashing red Mute Mute To avoid missing part of the conversations Hands-free operation Using the Headset Headset Operation To talk using the headsetTo use the handset during a conversation using the headset Customising Your Phone Before Leaving Your Desk Forwarding CallsForwarding Your Calls Call Forwarding FWD Your Extension no Tone Enter your Extension number To set from another extension ICD Group Extension no To set the timer for No Answer and Busy/No AnswerFlashing red slowly DND mode Time When in the FWD/DND Setting Mode When in the FWD/DND Cycle Switch Mode Your MSN To cancelWhen you do not answer Call Forwarding No Reply Cfnr Unconditional Call Forwarding Unconditional CFU To confirm the condition Off-hook Enter Tone Message no Message Example Before Leaving Your Desk To unlock To lock Paging and then Transferring a Call Making/Answering an AnnouncementPaging Group Paging Making/Answering an Announcement To allow/deny a paging announcement Paging Deny Answering/Denying a Paging Announcement For a caller To make a conversation with a specific party To make/answer a broadcasting call To end a conversation with a specific party Press Recall/ hookswitch Setting the Telephone According to Your Needs Setting the Alarm Timed ReminderTo stop or answer the ringback To confirm Red on FWD mode Flashing red slowly DND mode Refusing Incoming Calls Do Not Disturb DND Customising Your Phone Whisper Ohca To set/cancel for intercom callsTo set/cancel for outside calls Call Waiting Tone Clip To show/prevent PT/SLT/PS 733 KX-TDA15/KX-TDA30 To select and set/cancelTurning on the Background Music BGM KX-TDA100/KX-TDA200 BGM no 730 Checking the Time Service Status Green on Lunch mode Flashing green Break modeFlashing red Holiday mode DPT Some wired telephones are prohibited from using this feature BGM Utilising the Call Centre To set Log-in/Log-outICD Group PT/PS To enter/leave the Not Ready mode Flashing red Wrap-up mode Monitoring the Status of Waiting Calls Queuing MonitorCall Log History To clear Call Log History Display PT To change the Log-in /Log-out mode To forward the waiting call Forwarding a Waiting Call Manual Queue Redirection Using User-supplied Equipment If a Doorphone/Door Opener is ConnectedDoorphone Call Opening a Door Door Open From a specified extensionFrom any extension while talking to the doorphone If a Host PBX is Connected Accessing External Services External Feature Access EFA If a Voice Processing System is Connected Call Forwarding to Voice Mail Voice Mail IntegrationTo forward your calls to your mailbox To listen to messages To transfer a call to a mailbox To set Live Call Screening To cancel Live Call ScreeningScreening Calls Live Call Screening LCS Before operating Flashing green slowly Monitoring Operation Flowchart Recording a Conversation Two-way Record To record into your mailboxTo record into another mailbox Two-way Transfer Customising Your Phone After Moving to a New Location in the Office To confirm the log information with the Call Log button Using a Display Proprietary TelephoneUsing the Call Log Calling with the Incoming Call Log To store the caller’s information in personal speed dialling To clear the log information To call with the Redial button Calling with the Outgoing Call Log When the desired party is displayed To select and call Using the DirectoriesCalling with the Directory Storing Names and Numbers Entering Characters Standard mode Option mode Option mode for CE model £ # Option mode for GR model Option mode for RU model Accessing System Features System Feature Access To access Feature Access menu and select the featureFeatures Refer to Using a Display Proprietary Telephone Section Manager Operation To lock/unlock other extensions Remote Extension Lock Control FeaturesChanging the Settings of Other Extensions Extension Control Time Service Mode Control To change the time mode Day/Night/Lunch/BreakTo select the time service switching mode Automatic/Manual Red on Manual Customising Your Phone During a conversation with an extension Restriction Level Control Dial Tone Transfer To select and start/stop the background music Turning on the External Background Music BGM OGM floating Recording Outgoing Messages OGMTo record To play back Enter OGM floating C.Tone To record from an external BGM MOH port To clear the message Control Features Section Customising Your Phone & System Customising Your Phone Personal Programming Customising Your Phone Personal Programming Stored Extension PIN Little Dark Settings on the Programming ModeSetting Features Programming Selection & Parameter Input Line of the display will change Automatically when youProgramming Selection & Parameter Input English Yes-Automatic The first Ringing Tone Call When multiple calls arriveIntercom Longest ringing line No No tone No-DisableSpeaker. Hands-free mode No-Stop recording No-Allow No-Headset offYes-On No-Normal Any Flexible Programming Selection & Parameter Input No-OffExtension PIN Max digits + To unlock Max digits + To unlock ORname To store the names and numbers in personal speed dialling Clear To edit the names and numbers of personal speed dialling Clearing Features Or Pause Or Store Programmable Buttons Programming Input Customising the Buttons DSS 1234 To clear the button To exit at any time, lift the handsetTone type no Programming Information Manager Programming Changing Call Charges and Extension Control Manager Programming To enter a decimal point, press Programming is shown below. Programme number System PasswordCustomising Your System System Programming List Fixed Buttons Function T7600 T7200/T7400/T7500 None Back to Previous Menu Cancel To exit the programming mode at any time, lift the handset Procedure 24-hour Format System ProgrammingDate & Time 12-hour Format To confirm your entry after storing data System Speed Dialling Number Extension Number System Speed Dialling Name Extension Name Customising Your System System Programming Section Appendix Troubleshooting TroubleshootingTroubleshooting Toll restriction is activated Problem Remedy My proprietary telephone does not haveFeature button Cannot remember the feature numbers Do not want to display a number which Forgot the passwordOther party has set Data Line Security Background music started suddenly Feature Number Table Feature Number Table Feature Number Table 183 Feature Number Table Ohca Colr Feature Number Table Feature Number Table Feature While dialling or talking Fixed Number Feature While busy, DND or call tone is heard Default While on-hook What is This Tone?What is This Tone? When going off-hook When you make calls Busy Tone Reorder ToneRingback Tone When talking to an outside party When setting the features or programmingWhile off-hook Establishing or leaving a Conference KX-TDA100/KX-TDA200 Version New ContentsChanged Contents Revision History KX-TDA30 Version Revision History Index Index Hold Mode Monitor Isdn 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan