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Panasonic KX-TDA15 user manual Making/Answering an Announcement, Group Paging

Models: KX-TDA15

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1.6 Making/Answering an Announcement

1.6Making/Answering an Announcement

1.6.1Paging

—Group Paging

—Paging and then Transferring a Call

Group Paging

You can make a voice announcement to proprietary telephones or external speakers or both in the preset group simultaneously.

To page

PT/SLT/PS

	3	3	paging group		Wait for an
	3	3	no.	C.Tone	answer.
				C.Tone
Off-hook.	Enter	33.	Dial paging group	Announce.	Talk.
			number (2 digits).

• If the group which you paged is already being used for paging, you hear a busy tone.

Paging and then Transferring a Call

PT/SLT/PS

During a conversation

TRANSFER

OR	3	3	paging group
	3	3	no.	C.Tone
				C.Tone
	Enter	33.	Dial paging group	Announce.
Press TRANSFER or			number (2 digits).
Recall/hookswitch.

The other party is placed on hold.

Wait for an answer.

Talk.On-hook.

The held party and the paged extension are connected and start a conversation.

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User Manual

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Panasonic KX-TDA15 user manual Making/Answering an Announcement, Group Paging, Paging and then Transferring a Call

Contents

KX-TDA15/KX-TDA30 Feature Highlights Call Centre This Manual Safety Instructions Important Information Http//doc.panasonic.de For your future reference Table of Contents Using User-supplied Equipment 116 Using a Display Proprietary Telephone 126Control Features 140 Utilising the Call Centre 109 190 Revision History 194Page Section Operation Feature Numbers Before Operating the TelephonesBefore Operating the Telephones What Kind of Telephone Can Be Used? Using a Navigator Key/Jog Dial/Volume Key ToneDisplay Your Extension Number Restrictions ExamplesIcon Descriptions When You Use a Panasonic Proprietary Telephone Fixed Buttons Soft Buttons Auto ANS Auto Answer/MUTE Call Forwarding FWD/Do Not Conf ConferenceDisturb DND Buttons Feature Programmable Feature PFCustomised Buttons Buttons Feature Buttons Feature How to Follow the Steps Calling Another Extension This diagram shows you a connection example Connection Example Making Calls Basic CallingCalling Another Extension To another extension Intercom Call To an operator Operator Call Calling an Outside PartyOutside Phone no Making a Call to a Private Network TIE Line Access To select the specified outside lineTo call Call Charge Reference Using an Account Code Account Code Entry With a One Touch Button One-touch Dialling Easy DiallingTo store a phone number Using Numbers Stored in the PBX System Speed Dialling To a Preset Number by Going Off-hook Hot LineTo dial Desired Phone no To set/cancel Using a Preprogrammed Number Quick DiallingQuick dialling no Redialling the Last Number You Dialled Last Number Redial RedialAutomatic Redial When the Dialled Line is Busy or There is No Answer Reserving a Busy Line Automatic Callback BusyTo set for both extension and outside line To answer the callback ringing from an idle extension To cancel callback ringing Automatic Callback Busy Cancel To answer the callback ringing from an idle outside line Sending a Call Waiting Tone Call Waiting To cancel Ccbs CancelTo answer while hearing a callback ringing To leave/cancel a message waiting indication For a caller To leave a message waiting indication To call back To clear message waiting indications left on your extension KX-TDA100/KX-TDA200 only To join Joining an Existing Call Executive Busy OverrideFor the joined extension To talk to each party alternately Monitoring Another Extension Call Monitor To an Extension Refusing the Call DND OverrideTo monitor To access Accessing the Isdn Service Isdn Service AccessOutside line Alternating the Calling Method Alternate Calling- Ring/Voice To change the method Calling without Restrictions To call Walking COSTo call with a verified code Verified Code Entry Extension PIN Calling through Disa To call an extensionExtension PIN Verified code PIN Desired To call an outside party To retry Making Calls Through Disa From another extensionYour Answering Calls Receiving CallsOff Idle Answering Hands-free Hands-free Answerback On Set Answering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call Pickup KX-TDA100/KX-TDA200 Through an external speakerSpeaker no Using the ANSWER/RELEASE Button To answerTo transfer a call To talk to a waiting caller To end a conversation To request Mcid During a Conversation Transferring a Call Call TransferTransferring to an Extension on the PBX To transfer Transferring to an Outside Party Using the PBX Service To transfer with one-touch One-touch Transfer Time limit Customising the Buttons Create or edit an ISDN-Hold button Holding Holding a CallTo hold Call Hold Hold Mode Change PT only To retrieve a call Call Hold RetrieveHeld line no Flashing green slowly Your held call Holding in a System Parking Zone Call Park To setParking zone no. Specified Parking zone no To retrieve Call Park Retrieve Talking to Two Parties Alternately Call Splitting To leave the conversation and then let the two parties talk Answering Call Waiting in the PBX Answering Call WaitingTo hold the current call and then talk to the new party To hold the second call and then talk to the original party Default Answering Call Waiting from the Telephone Company To return to the original party, repeat the operation Multiple Party Conversation Adding Other Parties during a Conversation Conference To add four or more parties to a conference Customising the Buttons Create or edit a Conference button Leaving a Conference Unattended Conference To leave a conferenceTo return while others are talking To complete a conversation Leaving a Conference Leaving Three-party Conference Letting a Third Party Join Your Call Privacy Release Press ISDN-Hold Dial desired phone Press Recall Mute Flashing red Mute Hands-free operation To avoid missing part of the conversations To talk using the headset Using the Headset Headset OperationTo use the handset during a conversation using the headset Customising Your Phone Forwarding Calls Before Leaving Your DeskForwarding Your Calls Call Forwarding FWD To set from another extension Your Extension no Tone Enter your Extension number To set the timer for No Answer and Busy/No Answer Flashing red slowly DND modeTime ICD Group Extension no When in the FWD/DND Cycle Switch Mode When in the FWD/DND Setting Mode To cancel When you do not answer Call Forwarding No Reply CfnrUnconditional Call Forwarding Unconditional CFU Your MSN To confirm the condition Message no Message Example Off-hook Enter Tone Before Leaving Your Desk To lock To unlock Making/Answering an Announcement PagingGroup Paging Paging and then Transferring a Call Making/Answering an Announcement Answering/Denying a Paging Announcement To allow/deny a paging announcement Paging Deny To make/answer a broadcasting call For a caller To make a conversation with a specific party To end a conversation with a specific party Press Recall/ hookswitch Setting the Alarm Timed Reminder Setting the Telephone According to Your NeedsTo stop or answer the ringback To confirm Refusing Incoming Calls Do Not Disturb DND Red on FWD mode Flashing red slowly DND mode Customising Your Phone To set/cancel for intercom calls To set/cancel for outside callsCall Waiting Tone Whisper Ohca Clip To show/prevent PT/SLT/PS 733 To select and set/cancel Turning on the Background Music BGMKX-TDA100/KX-TDA200 BGM no KX-TDA15/KX-TDA30 730 Green on Lunch mode Flashing green Break mode Checking the Time Service StatusFlashing red Holiday mode DPT Some wired telephones are prohibited from using this feature BGM To set Log-in/Log-out Utilising the Call CentreICD Group To enter/leave the Not Ready mode PT/PS Flashing red Wrap-up mode Queuing Monitor Monitoring the Status of Waiting CallsCall Log History Display PT To clear Call Log History To change the Log-in /Log-out mode Forwarding a Waiting Call Manual Queue Redirection To forward the waiting call If a Doorphone/Door Opener is Connected Using User-supplied EquipmentDoorphone Call From a specified extension Opening a Door Door OpenFrom any extension while talking to the doorphone Accessing External Services External Feature Access EFA If a Host PBX is Connected Call Forwarding to Voice Mail Voice Mail Integration If a Voice Processing System is ConnectedTo forward your calls to your mailbox To transfer a call to a mailbox To listen to messages To cancel Live Call Screening Screening Calls Live Call Screening LCSBefore operating To set Live Call Screening Operation Flowchart Flashing green slowly Monitoring To record into your mailbox Recording a Conversation Two-way RecordTo record into another mailbox Two-way Transfer Customising Your Phone After Moving to a New Location in the Office Using a Display Proprietary Telephone Using the Call LogCalling with the Incoming Call Log To confirm the log information with the Call Log button To clear the log information To store the caller’s information in personal speed dialling Calling with the Outgoing Call Log To call with the Redial button When the desired party is displayed Using the Directories Calling with the DirectoryStoring Names and Numbers To select and call Entering Characters Standard mode Option mode Option mode for CE model Option mode for GR model £ # Option mode for RU model To access Feature Access menu and select the feature Accessing System Features System Feature AccessFeatures Refer to Using a Display Proprietary Telephone Section Manager Operation Control Features Changing the Settings of Other ExtensionsExtension Control To lock/unlock other extensions Remote Extension Lock To change the time mode Day/Night/Lunch/Break Time Service Mode ControlTo select the time service switching mode Automatic/Manual Red on Manual Customising Your Phone Restriction Level Control Dial Tone Transfer During a conversation with an extension Turning on the External Background Music BGM To select and start/stop the background music Recording Outgoing Messages OGM To recordTo play back OGM floating To record from an external BGM MOH port Enter OGM floating C.Tone To clear the message Control Features Section Customising Your Phone & System Customising Your Phone Personal Programming Customising Your Phone Personal Programming Stored Extension PIN Settings on the Programming Mode Setting FeaturesProgramming Selection & Parameter Input Little Dark Automatically when you Programming Selection & Parameter Input EnglishYes-Automatic The first Line of the display will change When multiple calls arrive IntercomLongest ringing line Ringing Tone Call No-Disable Speaker. Hands-free modeNo-Stop recording No No tone No-Headset off No-AllowYes-On Programming Selection & Parameter Input No-Off Extension PIN Max digits + To unlockMax digits + To unlock No-Normal Any Flexible To store the names and numbers in personal speed dialling ORname To edit the names and numbers of personal speed dialling Clear Clearing Features Or Pause Or Store Customising the Buttons Programmable Buttons Programming Input DSS 1234 To exit at any time, lift the handset To clear the buttonTone type no Manager Programming Programming Information Manager Programming Changing Call Charges and Extension Control To enter a decimal point, press System Password Customising Your System System ProgrammingList Programming is shown below. Programme number None Back to Previous Menu Cancel Fixed Buttons Function T7600 T7200/T7400/T7500 Procedure To exit the programming mode at any time, lift the handset System Programming Date & Time12-hour Format 24-hour Format System Speed Dialling Number To confirm your entry after storing data System Speed Dialling Name Extension Number Extension Name Customising Your System System Programming Section Appendix Troubleshooting TroubleshootingTroubleshooting Problem Remedy My proprietary telephone does not have Feature buttonCannot remember the feature numbers Toll restriction is activated Forgot the password Other party has set Data Line SecurityBackground music started suddenly Do not want to display a number which Feature Number Table Feature Number Table Feature Number Table 183 Feature Number Table Ohca Colr Feature Number Table Feature Number Table Feature While busy, DND or call tone is heard Default Feature While dialling or talking Fixed Number What is This Tone? What is This Tone?When going off-hook While on-hook Busy Tone Reorder Tone When you make callsRingback Tone When setting the features or programming When talking to an outside partyWhile off-hook Establishing or leaving a Conference New Contents Changed ContentsRevision History KX-TDA100/KX-TDA200 Version KX-TDA30 Version Revision History Index Index Hold Mode Monitor Isdn 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan