1.7.6Preventing Your Number Being Displayed on the Called Party's Telephone (Calling Line

 

Identification Restriction [CLIR])

118

1.7.7

Preventing Other People from Joining Your Conversation (Executive Busy Override Deny)

119

1.7.8

Turning on the Background Music (BGM)

120

1.7.9

Protecting Your Line against Notification Tones (Data Line Security)

121

1.7.10

Checking the Time Service Status

122

1.7.11

Setting the Parallelled Telephone to Ring (Parallelled Telephone)

123

1.7.12

Using Your PS in Parallel with a Wired Telephone (Wireless XDP Parallel Mode)

124

1.7.13

Clearing Features Set at Your Extension (Extension Feature Clear)

125

1.8

Utilising the Call Centre

126

1.8.1

Leaving an Incoming Call Distribution Group (Log-in/Log-out, Wrap-up)

126

1.8.2Monitoring and Controlling the Call Status of an Incoming Call Distribution Group (Incoming

 

Call Distribution Group Monitor)

129

1.8.3

Forwarding a Waiting Call (Manual Queue Redirection)

132

1.9

Using User-supplied Equipment

133

1.9.1

If a Doorphone/Door Opener is Connected

133

1.9.2

If an External Relay is Connected

135

1.9.3

If an External Sensor is Connected

136

1.9.4

If a Host PBX is Connected

137

1.9.5

If a Voice Processing System is Connected

138

1.10

After Moving to a New Location in the Office

144

1.10.1

Using the Same Settings as Your Previous Extension (Walking Extension)

144

1.11

Using a Display Proprietary Telephone

145

1.11.1

Using the Call Log

145

1.11.2

Using the Directories

149

1.11.3

Accessing System Features (System Feature Access)

156

2 Manager Operation

157

2.1

Control Features

158

2.1.1

Extension Control

158

2.1.2

Time Service Mode Control

159

2.1.3

Restriction Level Control (Dial Tone Transfer)

161

2.1.4

Turning on the External Background Music (BGM)

162

2.1.5

Recording Outgoing Messages (OGM)

163

2.1.6

Allowing Users to Seize an Unavailable Outside Line (Trunk Busy Out)

166

2.1.7

Using the Telephones in a Hotel-type Environment (Hospitality Features)

167

2.1.8

Releasing Network Direct Station Selection (NDSS) Monitor

173

3 Customising Your Phone & System

175

3.1

Customising Your Phone (Personal Programming)

176

3.1.1

Customising Your Phone (Personal Programming)

176

3.1.2

Settings on the Programming Mode

178

3.1.3

Customising the Buttons

188

3.2

Manager Programming

193

3.2.1

Programming Information

193

3.2.2

Manager Programming

194

3.3

Customising Your System (System Programming)

196

3.3.1

Programming Information

196

3.3.2

System Programming

199

4 Appendix

203

10

User Manual

Page 10
Image 10
Panasonic KX-TDA200 user manual Utilising the Call Centre 126, Using User-supplied Equipment 133, 158, 176, 193, 196

KX-TDA200 specifications

The Panasonic KX-TDA200 is a sophisticated, feature-rich hybrid telephone system designed to cater to businesses of various sizes. This advanced telecommunication solution combines the benefits of both traditional and IP telephony, making it ideal for companies looking to enhance their communication systems while maximizing flexibility and scalability.

One of the standout features of the KX-TDA200 is its ability to support a large number of extensions. The system can be configured to handle up to 128 extensions, accommodating the needs of growing organizations. This scalability ensures that businesses can expand their operations without the need for a complete system overhaul.

The KX-TDA200 also offers robust Unified Communication (UC) capabilities. This includes voice mail integration, email notification, and even mobile phone integration, allowing employees to stay connected regardless of their location. The system employs the latest VoIP technology, enabling clear voice quality and efficient call management, which results in enhanced productivity.

Additionally, the KX-TDA200 supports advanced voicemail features, including voicemail-to-email functionality. This feature ensures that users can receive their messages conveniently in their inboxes, facilitating prompt responses to crucial communications. The system also features an intuitive graphical user interface that simplifies the management of calls and settings.

Another critical technology embedded in the KX-TDA200 is its support for SIP trunking. This allows businesses to utilize their existing internet connections for telephony services, reducing costs associated with traditional phone lines. SIP trunking not only leads to significant savings but also enhances the flexibility to scale services as necessary.

Moreover, the KX-TDA200 is equipped with a variety of call management features such as Automatic Call Distribution (ACD) and Call Center functionality, which help optimize customer service operations. The system can be tailored to meet specific business requirements, ensuring that organizations can deliver high-quality service to their clients.

In summary, the Panasonic KX-TDA200 is a versatile, scalable, and feature-laden hybrid PBX system that supports advanced communication technologies tailored for the modern business environment. With its ability to integrate traditional and IP telephony, along with features designed to boost productivity and enhance customer service, it represents a significant investment for businesses looking to improve their telecommunication capabilities.