1234, To exit at any time, lift the handset | Panasonic KX-TDE100

3.1 Customising Your Phone (Personal Programming)

•*1 "", "#", FLASH/RECALL, PAUSE, Secret (INTERCOM) and TRANSFER can also be stored.

If you do not want to display the stored number when making a call, press the Secret (INTERCOM) button before and after the numbers you wish to conceal.

If you store an outside party's number, you should first store a line access number.

If you need to enter an account code, you can enter the specified account code before the line access number.

<Example>

SECRET

49

1234

#

0/9

[ 123 4567 ]

Account code

feature no.

Account

code

Account code delimiter

Automatic line

Phone number

access number

•*2 For a PF button, "2" is not required to enter before the desired number.

•*3 Depending on the settings of your PBX, you may be required to enter delayed ringing time (0: Immediate, 1: 1 ring, 2: 2 rings, 3: 3 rings, 4: 4 rings, 5: 5 rings, 6: 6 rings, 7: No ring). In this case, you can automatically join a new ICD Group by creating a button for that group.

•*4 This button is not available for a PS.

•*5 0: Day/Night/Lunch/Break, 1: Day/Night/Break, 2: Day/Night/Lunch, 3: Day/Night

•*6 Availability of this button depends on the ISDN service of your telephone company. Refer to "1.2.5 Accessing the ISDN Service (ISDN Service Access)".

•*7 This button is not available for the KX-T7665.

•*8 The button may not be available depending on the networking method in use or the settings of the PBX.

•*9 It is possible to set delayed ringing for each SDN button.

•*10 This button is used for the integrated voice mail features.

•*11 The default voice mail floating extension number is 500.

•To exit at any time, lift the handset.

•For KX-NT366 users: After customising a flexible button, you can set the displayed text for Self Labelling. To enter characters, refer to "Entering Characters".

•You can select the parameter with the Navigator Key (Up or Down) instead of entering a number.

210 User Manual

Image 210

Panasonic KX-TDE100, KX-TDE200 user manual 1234, To exit at any time, lift the handset

Contents

KX-TDE100 Pure IP-PBX Feature Highlights IP Communication ACD Report Server KX-NCV200 Important Notice This Manual Trademarks Safety Instructions Important InformationPage TAM For business users in the European Union For users in New Zealand only For Future Reference Table of Contents 159 Utilising the Call Centre 141148 166 What is This Tone? 238 Troubleshooting 224Feature Number Table 227 Customising Your System System Programming 215Page Section Operation Before Operating the Telephones Proprietary telephone with a special feature button such asBefore Operating the Telephones What Kind of Telephone Can Be Used? Display Feature NumbersTone Your Extension Number Using a Navigator Key/Jog Dial/Volume Key ExamplesRestrictions Icon Descriptions When You Use a Panasonic Proprietary Telephone Buttons on the PTFlexible Buttons Auto DIAL/STORE Pause Soft Buttons Auto ANS Auto Answer/MUTE Transfer Hold Conf Conference Call Forwarding FWD/Do Not Disturb DND Navigator Key/Jog Dial/Volume Key Programmable Feature PF Button Feature Customised Buttons SDN Hands-free Operation How to Follow the StepsFor quick operation Customising Your Phone Connection Example Pure IP-PBX Calling Another Extension Making CallsBasic Calling To call an extension Intercom Call Calling an Outside Party To call an operator Operator CallOutside Phone no To call Making a Call to a Private Network TIE Line AccessTo select the specified outside line Call Charge Reference Account code Using an Account Code Account Code EntryTo call with one touch Enter account code Customising the Buttons Create or edit an Account button Easy Dialling With a One-touch Button One-touch DiallingTo store a phone number Press Auto Dial Using Numbers Stored in the PBX System Speed DiallingTo dial Dial personal speed Desired Phone no To a Preset Number by Going Off-hook Hot LineTo set/cancel 740 Using a Preprogrammed Number Quick Dialling Quick dialling noDial quick dialling Redial Redialling the Last Number You Dialled Last Number RedialAutomatic Redial To set for both extension and outside line When the Dialled Line is Busy or There is No AnswerReserving a Busy Line Automatic Callback Busy To answer the callback ringing from an idle extension To cancel callback ringing Automatic Callback Busy Cancel To answer the callback ringing from an idle outside line To cancel Ccbs Cancel Sending a Call Waiting Notification Call WaitingTo answer while hearing a callback ringing To leave/cancel a message waiting indication For a caller To leave a message waiting indicationPress Message To call back To clear message waiting indications left on your extension To join an outside call Joining an Existing Call Executive Busy OverrideTo join an intercom call PDN , or SDN Monitoring Another Extension Call Monitor To monitorPress Transfer To an Extension Refusing the Call DND Override Accessing the Isdn Service Isdn Service Access To accessOutside line Alternating the Calling Method Alternate Calling-Ring/ Voice To change the method To call with a verification code Verification Code Entry Calling without RestrictionsTo call Walking COS Extension PIN Dial Disa Calling through DisaTo call an extension Dial your extension number To call an outside party To retry Making Calls Your From another extensionThrough Disa Extension no Receiving Calls Answering Calls Answering Hands-free Hands-free Answerback Red on Set Answering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call Pickup720 Through an external speaker Speaker noDial speaker To transfer a call Using the ANSWER/RELEASE ButtonTo answer To talk to a waiting caller To end a conversation Recall/hookswitch To request McidPress Transfer or Transferring to an Extension in the PBX During a ConversationTransferring a Call Call Transfer To transfer Hookswitch Extension number To transfer with one touch One-touch TransferPress Recall Transferring to an Outside Party Using the PBX Service Press Recall/hookswitch Seize outside linePress Transfer Seize outside line Press ISDN-Hold Dial phone number Hookswitch Holding a Call HoldingTo hold Call Hold Then held line number 3 digits To retrieve a call Call Hold RetrieveHeld line no Holding extension Number To set Hold Mode Change PT onlyHolding in a System Parking Zone Call Park Flashing green slowly Your held call Parking zone no. Specified Hookswitch Zone number 2 digitsTo retrieve Call Park Retrieve Parking zone no After you park a call, you can perform other operations Talking to Two Parties Alternately Call Splitting Press Recall Dial the other partys To leave the conversation and then let the two parties talk To hold the current call and then talk to the new party Answering Call WaitingAnswering Call Waiting in the PBX SDN, or Intercom Press CO, ICD Group, PDN SDN, or Intercom To hold the second call and then talk to the original party Press CO , ICD Group , PDN SDN , or Intercom Answering Call Waiting from the Telephone Company To return to the original party, repeat the operationPress FLASH/RECALL Press Transfer To establish a conference call Multiple Party ConversationAdding Other Parties during a Conversation Conference Desired Press Recall Dial desired CO, PDN, or SDNOr Transfer To add four or more parties to a conference To add another party on hold to a conference Press Recall/hookswitch Press FLASH/RECALL To return while others are talking Leaving a Conference Unattended ConferenceTo leave a conference To complete a conversation Leaving a Conference Leaving Three-party Conference To leave a conference involving two outside parties Letting a Third Party Join Your Call Privacy Release Press ISDN-Hold Dial desired phone Tone Enter Talk with multiple parties PT/SLT/PS Mute Flashing red Mute If parts of the conversation cannot be heard Press SP-PHONE Using the Headset Headset Operation To talk using the headsetTo use the handset during a conversation using the headset Customising Your Phone Using a PDN/SDN Button SDN Direct Dial Enhanced DSS Key ModeStandard SDN Key Mode Light Pattern PDN Button Status SDN Button Status Red on Call Hold and Call Hold Retrieve Call Hold RetrievePDN or SDN Call Transfer Using SDN Button To transfer a call to a PDN extensionCustomizing Your Phone Before Leaving Your Desk Forwarding CallsForwarding Your Calls Call Forwarding FWD Then outside phone number To set Follow Me from another extensionEnter required Outside Calls Follow Me Time To set the timer for No Answer and Busy/No AnswerFlashing red slowly DND mode ICD Group Extension no When in FWD/DND Cycle Switch Mode When in FWD/DND Setting Mode To switch FWD/DND status for intercom calls FWD/DND Settings Using Fixed FWD/DND ButtonTo switch FWD/DND status for outside calls Virtual PS To set and clear FWD/DND for outside/intercom calls To cancel ringing FWD/DND button To set ringing Unconditional Call Forwarding Unconditional CFU To cancelWhen you do not answer Call Forwarding No Reply Cfnr Your MSN To confirm the condition Using Voice Messaging Built-in Simplified Voice Message SVM Operation No Recording a Normal Greeting Message To recordTo play back Recording a Greeting Message for Each Time Mode To clear Time mode Enter Enter required number Number for the SVM featureRedirecting Your Calls to Your Message Box Enter the floating extension Leaving Voice Messages To clear the voice message that you are listening to Listening to Voice Messages Left by CallersTo listen to voice messages Until desired SVM Log To play back your greeting message and record a voice To leave a voice message directly in the message boxAnother extension Enter desired extension number Message in your own message box Your Extension PIN To listen to voice messages while your display is lockedTo clear voice messages from the SVM Log Enter extension PIN Accessing Your Message Box from an Outside Telephone Desired extension no Message no Message Example 750 Before Leaving Your Desk To lock To unlockTo make an outside call while your extension is locked Before Leaving Your Desk Group Paging Making/Answering an AnnouncementPaging Paging and then Transferring a Call Making/Answering an Announcement Answering/Denying a Paging Announcement To allow/deny a paging announcement Paging Deny721 Dial broadcasting To make/answer a broadcasting callFor a caller To make a conversation with a specific party Group number 1 digit To end a conversation with a specific party Press Recall/ hookswitch Hour/minute Setting the Telephone According to Your NeedsSetting the Alarm Timed Reminder 760 To stop or answer the ringback To confirmPress Transfer several times Refusing Incoming Calls Do Not Disturb DND Do Not Disturb DNDOff-hook Enter Switching FWD/DND Status Using Fixed FWD/DND Button Red on FWD mode Flashing red slowly DND mode To switch the FWD/DND status for outside calls To switch the FWD/DND status for intercom calls Call Waiting Tone To set/cancel for intercom calls Manual Call WaitingTo set/cancel for outside calls Automatic Call Waiting Whisper Ohca Clip To show/prevent Show Prevent Tone Off-hook Enter 7 Enter 0 to show 733 BGM no To select and set/cancelTurning on the Background Music BGM 751 Enter BGM number 730 Flashing red Holiday mode Checking the Time Service StatusGreen on Lunch mode Flashing green Break mode Press Transfer or Time Service Day/Night/Lunch/Break DPT Some wired telephones are prohibited from using this feature Disable No tone Features Default SettingDisable No call Allow Utilising the Call Centre To set Log-in/Log-outICD Group Press Log-in/Log-out of a specified group To enter/leave Not Ready modePress Log-in/Log-out 735 Flashing red Wrap-up mode Monitoring the Status of Waiting Calls Queuing MonitorCall Log History To clear Call Log History 739 Enter ICD Group To change the Log-in /Log-out mode Forwarding a Waiting Call Manual Queue Redirection To forward the waiting call Using User-supplied Equipment If a Doorphone/Door Opener is ConnectedDoorphone Call Opening a Door Door Open From a specified extensionFrom any extension while talking to the doorphone Relay no To switch on the relayIf an External Relay is Connected Enter relay number If an External Sensor is Connected To answer a sensor call Accessing External Services External Feature Access EFA If a Host PBX is ConnectedPress FLASH/RECALL or EFA If a Voice Processing System is Connected Call Forwarding to Voice Mail Voice Mail IntegrationTo forward your calls to your mailbox Press Voice Mail To transfer a call to a mailboxTo listen to messages Transfer Extension number Before operating To cancel Live Call ScreeningScreening Calls Live Call Screening LCS To set Live Call Screening Operation Flowchart Flashing green slowly Monitoring Recording a Conversation To record into your mailbox Two-way RecordTo record into another mailbox Two-way Transfer Customising Your Phone To check Administrative FeaturesCheck-in Red on Check-in To check out with an invoice Check-outTo check out a room with/without printing an invoice Press Check-out Enter other charges 001 12 H * hour/minute 24 H* hour/minute Display shows Timed Reminder Tone Information 761 0300 Walking Extension Exchanging the Settings between ExtensionsTo exchange your settings with another extension 727 Enhanced Walking Extension Main Office To set an extension to Service-out status Example b When two users share one telephone Calling with the Incoming Call Log Using a Display Proprietary TelephoneUsing the Call Log To confirm the log information with the Call Log button Press Call Log , or Up or Down Press Transfer To clear the log informationTo store the callers information in personal speed dialling Press Call Log , or Up or Down Calling with the Outgoing Call Log To call with the Redial buttonUntil desired number When the desired party is displayed To select and call Using the DirectoriesCalling with the Directory Desired directory Until desired Storing Names and Numbers To store a Personal Speed Dialling Directory item Standard mode Entering Characters Standard mode for RU model Option mode Option mode for CE model Option mode for GR model Option mode for RU model Accessing System Features System Feature Access To access Feature Access menu and select the featureFeatures Refer to Using an IP Proprietary Telephone To switch displaySelf Labelling KX-NT366 only Section Manager Operation Extension Control Control FeaturesChanging the Settings of Other Extensions To lock/unlock other extensions Remote Extension Dial Lock To select the time service switching mode Automatic/Manual Time Service Mode ControlTo change the time mode Day/Night/Lunch/Break Press Time Service Red on Manual Customising Your Phone Restriction Level Control Dial Tone Transfer Press Toll RestrictionCall Barring Turning on the External Background Music BGM To select and start/stop the background music Recording Outgoing Messages OGM OGM floatingEnter OGM floating To record from an external BGM MOH port To clear the messageEnter OGM floating C.Tone To re-enable an outside line Outside line no785 Releasing Network Direct Station Selection Ndss Monitor Another PBX Extension noDial another PBX extension Section Customising Your Phone & System Customising Your Phone Personal Programming Customising Your Phone Personal Programming799 Stored Extension PIN Extension PIN Programming Selection & Parameter Input Settings on the Programming ModeSetting Features Little Dark Line of the display will change Programming Selection & Parameter Input EnglishYes-Automatic The first To the call duration Extension When multiple calls arriveCaller ID assigned to your Intercom On a PDN No-Stop recording No-DisableYes-The telephone will Ring No OFF Programming Selection & Parameter Input No-Off No-AllowNo-Headset off Yes-On Max digits + To unlock Extension PIN Max digits + No-Normal Any FlexibleButtons can be modified To store the names and numbers in personal speed dialling ORnamePress Program or Pause To edit the names and numbers of personal speed dialling Enter personal speedPress Left or Right Clearing Features Or Pause Or Store Customising the Buttons Button Programming InputOr Pause Flexible button Programming input Or Store Clir CTI Incoming call distribution group extension no 1234 To exit at any time, lift the handset To clear the button Manager Programming Programming Information Changing Call Charges and Extension Control Or Pause Password ProgrammingManager Programming Or Pause Input To enter a decimal point, press List System PasswordCustomising Your System System Programming Programming is shown below. Programme number Store Enter Procedure To exit the programming mode at any time, lift the handset 12-hour Format System ProgrammingDate & Time 24-hour Format Phone no System Speed Dialling NumberTo confirm your entry after storing data Enter phone Press ENTER. Press END Speed dialling Number Name System Speed Dialling NameExtension Number Extension no New extension no Extension Name Extension no Name Customising Your System System Programming Section Appendix Troubleshooting TroubleshootingTroubleshooting An account code is required Cannot remember the feature numbersToll restriction is activated Dialling Background music started suddenly Forgot the passwordOther party has set Data Line Security Do not want to display a number which Feature Number Table Feature Number Table 228 Feature Number Table Feature Number Table Feature* 5 + # Ohca Colr Feature Number Table Feature Number Table OGM Feature While busy, DND or call tone is heard Default Feature While dialling or talking When going off-hook What is This Tone?What is This Tone? While on-hook Message waiting indication was received When setting the features or programming When you make callsWhen talking to an outside party While off-hook Before receiving a page through an external speaker What is This Tone? Index Index 133 144 Quick Dialling Redial Walking COS Index 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan