Panasonic KX-TDE100, KX-TDE200 user manual Troubleshooting

4.1 Troubleshooting

4.1Troubleshooting

4.1.1Troubleshooting

Troubleshooting

Problem			Remedy
The telephone does not work properly.	•		Confirm with your manager that your settings are
		correct.

• If the problem persists, consult your dealer.

The telephone does not respond when	• The telephone is locked.
buttons are pressed.		Unlock your telephone. (	1.6.4 Preventing
	Other People from Using Your Telephone (Extension
	Dial Lock), 2.1.1 Extension Control)

•Your telephone is connected to an eXtra Device Port.

System programming is required. Consult your dealer.

Some features do not work.	• System management may restrict certain features.
		Consult your manager.
	• The feature numbers have changed.
		Confirm the revised number and try again.
Even though following the manual	• The Intercom line was not seized. The seized line,
instructions, none of the operations	when going off-hook, was changed by personal
work when using a proprietary	setting. (		3.1.2 Settings on the Programming
telephone.	Mode)

In the manual, going off-hook means an Intercom line is seized.

If the setting has been changed, press the INTERCOM or PDN button after going off-hook and follow the instructions.

The parallelled single line telephones do	• "No ring" may be selected.
not ring.	Change the setting to ring. (		1.8.11 Setting the
	Parallelled Telephone to Ring (Parallelled Telephone))
The telephone does not work using the	• The extension line has been changed. The previous
personal settings or with other settings.	telephone's settings have not been cleared.
(One-touch dialling, forwarding		Clear the settings and then programme your
destination, etc.)
	desired settings again. (		1.8.13 Clearing Features
	Set at Your Extension (Extension Feature Clear), 3.1.1
	Customising Your Phone (Personal Programming),
	3.1.3 Customising the Buttons)

224 User Manual