Manuals / Panasonic / Communications / Telephone

Panasonic KX-TDE200, KX-TDE100 user manual To re-enable an outside line, Outside line no, 785

Models: KX-TDE200 KX-TDE100

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2.1 Control Features

2.1.6Allowing Users to Seize an Unavailable Outside Line (Trunk Busy Out)

When a problem is found on a certain outside line, the PBX automatically makes it unavailable for use temporarily. The manager can manually enable the outside line and allow users to use it again.

To re-enable an outside line

PT/SLT/PS

	7	8	5	outside line no.	C.Tone
					C.Tone
Off-hook.	Enter	785.		Enter outside line number	On-hook.
				(3 digits).

• In some countries/areas, the PBX may not be able to automatically make a faulty outside line unavailable for use.

User Manual 191

Page 191

Image 191

Panasonic KX-TDE200, KX-TDE100 user manual To re-enable an outside line, Outside line no, 785

Contents

Pure IP-PBX KX-TDE100IP Communication Feature HighlightsACD Report Server KX-NCV200 This Manual Important NoticeTrademarks Important Information Safety InstructionsPage TAM For users in New Zealand only For business users in the European UnionFor Future Reference Table of Contents 166 Utilising the Call Centre 141148 159Customising Your System System Programming 215 Troubleshooting 224Feature Number Table 227 What is This Tone? 238Page Section Operation What Kind of Telephone Can Be Used? Proprietary telephone with a special feature button such asBefore Operating the Telephones Before Operating the TelephonesYour Extension Number Feature NumbersTone DisplayRestrictions Using a Navigator Key/Jog Dial/Volume KeyExamples Icon Descriptions Flexible Buttons When You Use a Panasonic Proprietary TelephoneButtons on the PT Auto DIAL/STORE Pause Auto ANS Auto Answer/MUTE Soft ButtonsConf Conference Transfer HoldDND Call Forwarding FWD/Do Not DisturbProgrammable Feature PF Navigator Key/Jog Dial/Volume KeyCustomised Buttons Button FeatureSDN Customising Your Phone How to Follow the StepsFor quick operation Hands-free OperationPure IP-PBX Connection ExampleTo call an extension Intercom Call Making CallsBasic Calling Calling Another ExtensionOutside Phone no Calling an Outside PartyTo call an operator Operator Call Call Charge Reference Making a Call to a Private Network TIE Line AccessTo select the specified outside line To callEnter account code Using an Account Code Account Code EntryTo call with one touch Account codeCustomising the Buttons Create or edit an Account button To store a phone number Easy DiallingWith a One-touch Button One-touch Dialling Dial personal speed Using Numbers Stored in the PBX System Speed DiallingTo dial Press Auto Dial740 To a Preset Number by Going Off-hook Hot LineTo set/cancel Desired Phone noDial quick dialling Using a Preprogrammed Number Quick DiallingQuick dialling no Automatic Redial RedialRedialling the Last Number You Dialled Last Number Redial To answer the callback ringing from an idle extension When the Dialled Line is Busy or There is No AnswerReserving a Busy Line Automatic Callback Busy To set for both extension and outside lineTo answer the callback ringing from an idle outside line To cancel callback ringing Automatic Callback Busy CancelTo answer while hearing a callback ringing To cancel Ccbs CancelSending a Call Waiting Notification Call Waiting Press Message To leave/cancel a message waiting indicationFor a caller To leave a message waiting indication To clear message waiting indications left on your extension To call backPDN , or SDN Joining an Existing Call Executive Busy OverrideTo join an intercom call To join an outside callPress Transfer Monitoring Another Extension Call MonitorTo monitor To an Extension Refusing the Call DND Override Outside line Accessing the Isdn Service Isdn Service AccessTo access To change the method Alternating the Calling Method Alternate Calling-Ring/ VoiceExtension PIN Calling without RestrictionsTo call Walking COS To call with a verification code Verification Code EntryDial your extension number Calling through DisaTo call an extension Dial DisaTo retry To call an outside partyMaking Calls Extension no From another extensionThrough Disa YourAnswering Calls Receiving CallsRed on Set Answering Hands-free Hands-free Answerback720 Answering a Call Ringing at Another Telephone Call PickupAnswering a Call from Another Telephone Call Pickup Dial speaker Through an external speakerSpeaker no To talk to a waiting caller Using the ANSWER/RELEASE ButtonTo answer To transfer a callTo end a conversation Press Transfer or Recall/hookswitchTo request Mcid To transfer During a ConversationTransferring a Call Call Transfer Transferring to an Extension in the PBXPress Recall Hookswitch Extension numberTo transfer with one touch One-touch Transfer Press Transfer Seize outside line Transferring to an Outside Party Using the PBX ServicePress Recall/hookswitch Seize outside line Press ISDN-Hold Dial phone number Hookswitch To hold Call Hold Holding a CallHolding Holding extension Number To retrieve a call Call Hold RetrieveHeld line no Then held line number 3 digitsFlashing green slowly Your held call Hold Mode Change PT onlyHolding in a System Parking Zone Call Park To setParking zone no Hookswitch Zone number 2 digitsTo retrieve Call Park Retrieve Parking zone no. SpecifiedAfter you park a call, you can perform other operations Press Recall Dial the other partys Talking to Two Parties Alternately Call SplittingTo leave the conversation and then let the two parties talk SDN, or Intercom Answering Call WaitingAnswering Call Waiting in the PBX To hold the current call and then talk to the new partyPress CO, ICD Group, PDN SDN, or Intercom Press CO , ICD Group , PDN SDN , or Intercom To hold the second call and then talk to the original partyPress FLASH/RECALL Press Transfer Answering Call Waiting from the Telephone CompanyTo return to the original party, repeat the operation Desired Multiple Party ConversationAdding Other Parties during a Conversation Conference To establish a conference callOr Transfer Press Recall Dial desiredCO, PDN, or SDN To add another party on hold to a conference To add four or more parties to a conferencePress FLASH/RECALL Press Recall/hookswitchTo complete a conversation Leaving a Conference Unattended ConferenceTo leave a conference To return while others are talkingTo leave a conference involving two outside parties Leaving a Conference Leaving Three-party ConferencePress ISDN-Hold Dial desired phone Letting a Third Party Join Your Call Privacy ReleaseTone Enter Talk with multiple parties PT/SLT/PS Flashing red Mute MutePress SP-PHONE If parts of the conversation cannot be heardTo use the handset during a conversation using the headset Using the Headset Headset OperationTo talk using the headset Customising Your Phone Using a PDN/SDN Button Light Pattern PDN Button Status SDN Button Status Red on Enhanced DSS Key ModeStandard SDN Key Mode SDN Direct DialPDN or SDN Call Hold and Call Hold RetrieveCall Hold Retrieve Customizing Your Phone Call Transfer Using SDN ButtonTo transfer a call to a PDN extension Forwarding Your Calls Call Forwarding FWD Before Leaving Your DeskForwarding Calls Outside Calls Follow Me To set Follow Me from another extensionEnter required Then outside phone numberICD Group Extension no To set the timer for No Answer and Busy/No AnswerFlashing red slowly DND mode TimeWhen in FWD/DND Setting Mode When in FWD/DND Cycle Switch ModeVirtual PS FWD/DND Settings Using Fixed FWD/DND ButtonTo switch FWD/DND status for outside calls To switch FWD/DND status for intercom callsTo set and clear FWD/DND for outside/intercom calls FWD/DND button To set ringing To cancel ringingYour MSN To cancelWhen you do not answer Call Forwarding No Reply Cfnr Unconditional Call Forwarding Unconditional CFUTo confirm the condition Operation No Using Voice Messaging Built-in Simplified Voice Message SVMTo play back Recording a Normal Greeting MessageTo record To clear Recording a Greeting Message for Each Time ModeEnter Time modeEnter the floating extension Number for the SVM featureRedirecting Your Calls to Your Message Box Enter required numberLeaving Voice Messages Until desired SVM Log Listening to Voice Messages Left by CallersTo listen to voice messages To clear the voice message that you are listening toMessage in your own message box To leave a voice message directly in the message boxAnother extension Enter desired extension number To play back your greeting message and record a voiceEnter extension PIN To listen to voice messages while your display is lockedTo clear voice messages from the SVM Log Your Extension PINAccessing Your Message Box from an Outside Telephone Desired extension no 750 Message no Message ExampleBefore Leaving Your Desk To make an outside call while your extension is locked To lockTo unlock Before Leaving Your Desk Paging and then Transferring a Call Making/Answering an AnnouncementPaging Group PagingMaking/Answering an Announcement 721 Answering/Denying a Paging AnnouncementTo allow/deny a paging announcement Paging Deny Group number 1 digit To make/answer a broadcasting callFor a caller To make a conversation with a specific party Dial broadcastingTo end a conversation with a specific party Press Recall/ hookswitch 760 Setting the Telephone According to Your NeedsSetting the Alarm Timed Reminder Hour/minutePress Transfer several times To stop or answer the ringbackTo confirm Off-hook Enter Refusing Incoming Calls Do Not Disturb DNDDo Not Disturb DND Red on FWD mode Flashing red slowly DND mode Switching FWD/DND Status Using Fixed FWD/DND ButtonTo switch the FWD/DND status for intercom calls To switch the FWD/DND status for outside callsWhisper Ohca To set/cancel for intercom calls Manual Call WaitingTo set/cancel for outside calls Automatic Call Waiting Call Waiting ToneClip To show/prevent Show Prevent Tone Off-hook Enter 7 Enter 0 to show 733 751 Enter BGM number To select and set/cancelTurning on the Background Music BGM BGM no730 Press Transfer or Time Service Day/Night/Lunch/Break Checking the Time Service StatusGreen on Lunch mode Flashing green Break mode Flashing red Holiday modeDPT Some wired telephones are prohibited from using this feature Allow Features Default SettingDisable No call Disable No toneICD Group Utilising the Call CentreTo set Log-in/Log-out 735 To enter/leave Not Ready modePress Log-in/Log-out Press Log-in/Log-out of a specified groupFlashing red Wrap-up mode Call Log History Monitoring the Status of Waiting CallsQueuing Monitor 739 Enter ICD Group To clear Call Log HistoryTo change the Log-in /Log-out mode To forward the waiting call Forwarding a Waiting Call Manual Queue RedirectionDoorphone Call Using User-supplied EquipmentIf a Doorphone/Door Opener is Connected From any extension while talking to the doorphone Opening a Door Door OpenFrom a specified extension Enter relay number To switch on the relayIf an External Relay is Connected Relay noTo answer a sensor call If an External Sensor is ConnectedPress FLASH/RECALL or EFA Accessing External Services External Feature Access EFAIf a Host PBX is Connected To forward your calls to your mailbox If a Voice Processing System is ConnectedCall Forwarding to Voice Mail Voice Mail Integration Transfer Extension number To transfer a call to a mailboxTo listen to messages Press Voice MailTo set Live Call Screening To cancel Live Call ScreeningScreening Calls Live Call Screening LCS Before operatingFlashing green slowly Monitoring Operation FlowchartTo record into another mailbox Two-way Transfer Recording a ConversationTo record into your mailbox Two-way Record Customising Your Phone Red on Check-in Administrative FeaturesCheck-in To checkPress Check-out Check-outTo check out a room with/without printing an invoice To check out with an invoiceEnter other charges 001 24 H* hour/minute 12 H * hour/minuteDisplay shows Timed Reminder Tone Information 761 0300 727 Exchanging the Settings between ExtensionsTo exchange your settings with another extension Walking ExtensionMain Office Enhanced Walking ExtensionExample b When two users share one telephone To set an extension to Service-out statusTo confirm the log information with the Call Log button Using a Display Proprietary TelephoneUsing the Call Log Calling with the Incoming Call LogPress Call Log , or Up or Down To clear the log informationTo store the callers information in personal speed dialling Press Call Log , or Up or Down Press TransferUntil desired number Calling with the Outgoing Call LogTo call with the Redial button When the desired party is displayed Desired directory Until desired Using the DirectoriesCalling with the Directory To select and callTo store a Personal Speed Dialling Directory item Storing Names and NumbersEntering Characters Standard modeStandard mode for RU model Option mode Option mode for CE model Option mode for GR model Option mode for RU model Features Refer to Accessing System Features System Feature AccessTo access Feature Access menu and select the feature Self Labelling KX-NT366 only Using an IP Proprietary TelephoneTo switch display Section Manager Operation To lock/unlock other extensions Remote Extension Dial Lock Control FeaturesChanging the Settings of Other Extensions Extension ControlPress Time Service Time Service Mode ControlTo change the time mode Day/Night/Lunch/Break To select the time service switching mode Automatic/ManualRed on Manual Customising Your Phone Call Barring Restriction Level Control Dial Tone TransferPress Toll Restriction To select and start/stop the background music Turning on the External Background Music BGMEnter OGM floating Recording Outgoing Messages OGMOGM floating Enter OGM floating C.Tone To record from an external BGM MOH portTo clear the message 785 To re-enable an outside lineOutside line no Dial another PBX extension Releasing Network Direct Station Selection Ndss MonitorAnother PBX Extension no Section Customising Your Phone & System 799 Customising Your Phone Personal ProgrammingCustomising Your Phone Personal Programming Extension PIN Stored Extension PINLittle Dark Settings on the Programming ModeSetting Features Programming Selection & Parameter InputTo the call duration Programming Selection & Parameter Input EnglishYes-Automatic The first Line of the display will changeIntercom On a PDN When multiple calls arriveCaller ID assigned to your ExtensionNo OFF No-DisableYes-The telephone will Ring No-Stop recordingNo-Headset off Programming Selection & Parameter Input No-OffNo-Allow Max digits + To unlock Yes-OnButtons can be modified Extension PIN Max digits +No-Normal Any Flexible Press Program or Pause To store the names and numbers in personal speed diallingORname Press Left or Right To edit the names and numbers of personal speed diallingEnter personal speed Clearing Features Or Pause Or Store Or Pause Flexible button Programming input Or Store Customising the ButtonsButton Programming Input Clir Incoming call distribution group extension no CTITo exit at any time, lift the handset 1234To clear the button Programming Information Manager ProgrammingOr Pause Input Or Pause Password ProgrammingManager Programming Changing Call Charges and Extension ControlTo enter a decimal point, press Programming is shown below. Programme number System PasswordCustomising Your System System Programming ListStore Enter To exit the programming mode at any time, lift the handset Procedure24-hour Format System ProgrammingDate & Time 12-hour FormatEnter phone Press ENTER. Press END Speed dialling Number System Speed Dialling NumberTo confirm your entry after storing data Phone noExtension no New extension no System Speed Dialling NameExtension Number NameExtension no Name Extension NameCustomising Your System System Programming Section Appendix Troubleshooting TroubleshootingTroubleshooting Dialling Cannot remember the feature numbersToll restriction is activated An account code is requiredDo not want to display a number which Forgot the passwordOther party has set Data Line Security Background music started suddenlyFeature Number Table Feature Number Table228 Feature Number Table Feature Number Table Feature* 5 + # Ohca Colr Feature Number Table Feature Number Table OGM Feature While dialling or talking Feature While busy, DND or call tone is heard DefaultWhile on-hook What is This Tone?What is This Tone? When going off-hookMessage waiting indication was received While off-hook When you make callsWhen talking to an outside party When setting the features or programmingBefore receiving a page through an external speaker What is This Tone? Index Index 133 144 Quick Dialling Redial Walking COS Index 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan

To re-enable an outside line

PT/SLT/PS

outside line no.

785.