Useful Information

Programmable settings

Problem

The display is in a language I cannot read.

I cannot activate the eco mode.

I cannot register a handset to a base unit.

Cause/solution

RChange the display language (page 12).

RYou cannot set eco mode when you set the repeater mode On. If required, set the repeater mode to Off(page 29).

RYou entered the wrong PIN. If you forget your PIN, contact an authorised service centre.

Battery recharge

Problem

The handset beeps and/or flashes.

I fully charged the batteries, but

still flashes or

the operating time seems to be shorter.

Cause/solution

RBattery charge is low. Fully charge the batteries (page 9).

RClean the battery ends (, ) and the charge contacts with a dry cloth and charge again.

RIt is time to replace the batteries (page 8).

Making/answering calls, intercom

Problem

is displayed.

Noise is heard, sound cuts in and out.

The handset does not ring.

The base unit does not ring.

Cause/solution

RThe handset is too far from the base unit. Move closer.

RThe base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit.

RThe handset is not registered to the base unit. Register it (page 47).

RActivating one touch eco mode reduces the range of the base unit in standby mode. If required, turn eco mode off (page 14).

RYou are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference.

RMove closer to the base unit.

RIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.

RThe ringer volume is turned off. Adjust ringer volume (page 16, 24).

RNight mode is turned on. Turn it off (page 27).

RThe ringer volume is turned off. Adjust ringer volume (page 24).

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Panasonic KX-TG6812SA, KX-TG6811SA, KX-TG6821SA Programmable settings, Battery recharge, Making/answering calls, intercom