Troubleshooting, General use, Problem | Panasonic KX-TG7841BX

Useful Information

Display message

Use rechargeable battery.

Cause/solution

RA wrong type of battery such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 3, 6.

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem

The handset does not turn on even after installing charged batteries.

The unit does not work.

I cannot pair a cellular phone to the base unit.

Cause/solution

RPlace the handset on the base unit to turn on the handset.

RMake sure the batteries are installed correctly (page 8).

RFully charge the batteries (page 8).

RCheck the connections (page 8).

RUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again.

RThe handset has not been registered to the base unit. Register the handset (page 66).

RDepending on the compatibility of the cellular phone, you may not be able to pair it to the base unit. Confirm that your cellular phone supports the hands-free profile (HFP) specification.

RConfirm that the Bluetooth feature of your cellular phone is turned on. You may need to turn this feature on depending on your cellular phone.

RThe Bluetooth technology on your cellular phone may not be functioning normally. Turn off and on your cellular phone.

RIf your cellular phone is already connected to another Bluetooth device such as a Bluetooth headset, turn it off or disconnect it from your cellular phone.

RSome cellular phones may require you to enter the base unit PIN to pairing. Confirm that you entered the correct PIN.

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Panasonic KX-TG7841BX, KX-TG7841UE operating instructions Troubleshooting, General use, Use rechargeable battery, Problem

Contents

KX-TG7841UE Thank you for purchasing a Panasonic product Table of Contents Accessory information Supplied accessoriesAdditional/replacement accessories Bluetooth devices Your Bluetooth cellular phone*1 2 maxYour Bluetooth headset*1 1 max Trademarks For your safety Important safety instructions BatteryFor best performance Base unit location/avoiding noise Specifications Other informationRoutine care Setting up Battery installationBattery charging Connections Intelligent eco mode Battery levelIcon Battery level Operation Operating time Controls Moffn Mflashnmcall Waitn Mnoise ReductionnMholdn Display/Indicators Belt clipHandset display items Cell 1/CELL 2 indicators on the base unit Base unit display items Initial settings Dialing modeDate and time Link to cell feature Pairing a cellular phoneUnpairing a cellular phone Moffn Link to cell settings Ring as cell modeSelecting which unit receives cellular calls Auto connection to the cellular phone Cellular line only mode If you do not use the landline Connecting/disconnecting the cellular phone manuallyWhen you use the landline again Changing the Bluetooth PIN Personal Identification Number Cellular line selectionStoring your area code for a local call Msaven a Mexitn Making cellular calls Making landline calls Useful features during a call Answering callsHold Caller ID service users Handset noise reductionFlash for landline calls For call waiting or Call Waiting Using the other line during a conversation Call shareMbN Transfer to cell a Power back-up operation for landline Making calls during a power failureTo hold the 2nd call Mmenun a MbN Hold a Mselectn Answering calls during a power failure Making a call using the redial list Adjusting the speaker volume Making a cellular call using the redial listMredialn Mexitn For call waiting or Call Waiting Caller ID service users While the base unit is ringing for an incoming call To switch between calls, press Mcall Waitn MZN Groups Character table for entering namesErasing the character or number Key Character Searching by first character Searching by querySearching by group Mokn Editing entries Erasing entriesChain dial Erasing an entry Speed dial Programmable settings Display menu tree and direct command code tableHandset Main menu Answering device Settings Ring count Rings Play all msgErase all msg Greeting Record greeting Bluetooth Device *3 Ringer volumeLink to cell Connect Add new Disconnect Settings Auto connect Min Mode Cell line select Cellphone 1*3Alarm Once Time adjustment*9 Caller ID auto Time adjustment *9 Caller ID auto Voice mail *2 Store VM access#Set tel line *2 Set dial mode Pulse Set date & time Date and time Base unit Main menu Initial setting Night mode On OffInterrupt tone *6, *10 On Off Start/End Talking CID *6 On Off Alarm Night modeTurning night mode on/off Special programming Storing unwanted callers From the caller list HandsetMcidn MbN Call block a Mselectn MbN Yes a Mselectn Setting the first ring for the call block list Blocking incoming calls without phone numberViewing/editing/erasing call block numbers Area Using Caller ID service Caller ID featuresTalking Caller ID Ringer ID for handset Using a cellular line Handset Caller listViewing the caller list and calling back MbN Group a Mselectn Editing a caller’s phone number before calling back Erasing selected caller informationTo erase your area code Erasing all caller information Mselectn Moffn Setting conversion codes When Select mode menu is displayedCopying phonebook from a cellular phone phonebook transfer To copy from other cellular phones not paired Pairing a headset to the base unit Operating a Bluetooth wireless headset using a landlineConnecting/disconnecting a headset Unpairing a headset Switching between the base unit and your headset Adjusting your headset receiver volumeTo switch to the base unit Press MZN on the base unit Answering landline calls with your headset Answering system for landline Turning the answering system on/offGreeting message Memory capacity including your greeting message Listening to messages using the base unit Listening to messages using the handset Erasing all messagesOperating the answering system Editing the number before calling back Alerting features Advanced new messageAudible message alert New message alert by a call Remote access code Using the answering systemRemote operation Remotely Answering system settings Remote commandsVoice guidance Turning on the answering system remotely Caller’s recording time Selecting Greeting only Voice mail service for landline Storing the voice mail VM access numberTo erase the voice mail access number Listening to voice mail messages Intercom Handset locatorTransferring calls, conference calls Making an intercom call Answering a transferred call MbN Stop conference aTo complete the transfer Press MZN To establish a conference call Press Mconfn Wall mounting Error messages Cause/solutionDisplay message Troubleshooting Use rechargeable batteryProblem General use Battery recharge Making/answering calls, intercom Can make and answer cellular calls but cannot hear a sound Caller ID/Talking Caller ID Using Bluetooth devices Bluetooth PIN Answering system Liquid damage Registering a handset to the base unitDeregistering a handset Index For your future reference