Troubleshooting

Clearing a Recording Paper Jam

If the recording paper becomes jammed in the machine, the display will show an Information Code 001, 002, 007, or 008.

To clear the jam, Info. Code 001, 002, or 008

1

To clear the jam, Info. Code 007

(1)Slide the Paper Cassette out, and remove the Paper Cassette Cover.

(2)Remove the jammed, or wrinkled paper and reload the recording paper into the paper cassette.

1

(1) Open the Printer Cover.

(2) Remove the Toner Cartridge.

 

(3) Remove the jammed paper.

 

Note: 1

If at all possible, try removing the

 

 

jammed paper from inside of the

 

 

unit first (as shown in the upper

 

 

figure) to prevent toner that has

 

 

not been fused on the paper from

 

 

rubbing off, and dirtying the

 

 

Fuser Roller.

 

2

To remove the jammed paper

 

 

from the rear of the unit (as

 

 

shown in the lower figure),

 

 

remove the Recording Paper

 

 

Tray Assembly first, and gently

 

 

pull the jammed paper straight

 

 

out; taking care not to tear it.

NOTE

1. The Recording Paper Jam message display is reset only by opening, and closing of the Printer

Cover.

 

Problem Solving

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