Troubleshooting
Cleaning the Document Scanning Area
If the receiving party reports that the received documents were black, or contained black lines, try making a copy on your unit to verify. If the copy is black or has black lines, the document Scanning Area is probably dirty, and must be cleaned.
To clean the Scanning Area
1 | Open the ADF Door. |
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| ADF Door |
2
Scanning Area
Wipe the Scanning Area gently with a soft cloth saturated with ethyl alcohol. Be sure to use a clean cloth, the scanning area can be easily scratched.
Problem Solving
137