Symptom

• Network troubles

The LINK1 indicator does not light.

Possible cause / Possible solution

•Is the Ethernet cable connected to the Ethernet port (100BASE-TX)?

Insert the cable firmly until a click is heard.

•Is the correct cable (straight or cross) being used? Use the straight cable when connecting the unit to a switching hub or router.

Use the cross cable when cascading two switching hubs. When using a switching hub with the cascading port, refer to the operating instructions of the switching hub.

•Are the pins inside the connector contacting or shorting?

Check the pins.

•Is the cable length per a segment longer than the recommended cable length?

Use proper network cables according to the transmission speed and shorter than 100 m.

Reference page

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• It is impossible to access the settings pages of the encoder/decoder from the browser

When the encoder and the decoder are connected in the same subnet (network)

It is impossible to access the setting pages though pictures can be displayed.

•Have the encoder and the decoder been assigned the same subnet mask?

When the encoder and the decoder are connected in the same network, the same subnet mask should be assigned. (For example, 255.255.255.0)

•When they are in different networks, refer to the network administrator and set the subnet mask correctly.

•It is necessary to set the default gateway correctly to access from different networks (subnets).

Refer to the network administrator for the default gateway address and confirm that the settings on the NETWORK page of the decoder have been set correctly.

•The gateway address should be assigned based on the IP address of the encoder. Refer to the network administrator and perform the settings.

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Panasonic WJ-GXD900, WJ-GXE900 manual Network troubles LINK1 indicator does not light, Reference
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WJ-GXD900, WJ-GXE900 specifications

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