TROUBLESHOOTING

Before asking for repairs, please check the following symptoms.

If the solutions below do not solve the problem or the symptom is not listed below, ask at the shop where you purchased the appliances.

Symptom

The power cord insulation is damaged.

The power cord, connectors or the power plug are hot during use.

The power cord gets warm or hot if bent or pulled during use.

Possible cause / Possible solution

Reference page

 

 

The power cord, connectors or the power plug are damaged.

If you continue to use it, a fire or an electric shock may occur.

Unplug the power plug immediately, and refer servicing of the plug to qualified service personnel.

Power is not supplied.

The encoder/decoder does not start up normally after turning the power on.

The OPERATE indicator is blinking (BLINKING TEMPERATURE WARNING).

Is the power cord connected correctly?

Is the power plug firmly plugged into an outlet? Insert the power plug firmly into an outlet.

Are the dip switches on the front panel set correctly? Set the dip switches on the front panel correctly.

Be sure to set unused dip switches to OFF.

It is possible that an IP address has not been assigned from the DHCP server even if the DHCP server is used.

Confirm that the DHCP server is running correctly.

When the decoder is restarted while receiving streaming video by the unicast transmission, it may take more than 10 minutes for the decoder to display streaming video.

The temperature inside the encoder/decoder is beyond the specified temperature.

Are the ventilation openings or the cooling fan slots blocked by dust, etc.?

In this case, remove dust around the ventilation openings or the cooling fan slots.

When the OPERATE indicator still blinks after turning off the power and leaving the unit for a while, a malfunction of the cooling fan may have occurred. Refer to your dealer.

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Panasonic WJ-GXE900, WJ-GXD900 manual Troubleshooting, Symptom

WJ-GXD900, WJ-GXE900 specifications

The Panasonic WJ-GXE900 and WJ-GXD900 are top-tier video encoders designed to meet the increasing demands of surveillance applications. These devices are essential in providing high-quality video transmission over IP networks, making them ideal for both security and monitoring purposes.

One of the standout features of the WJ-GXE900 is its advanced encoding capability. It supports H.265 and H.264 compression standards, allowing for efficient bandwidth usage without compromising video quality. This technology is particularly beneficial for environments where bandwidth might be limited, as it significantly reduces the data load while maintaining impressive clarity, even in challenging lighting conditions.

The WJ-GXD900, on the other hand, is designed for high-definition video encoding. It also utilizes H.265 and H.264 technologies, but offers enhanced image processing capabilities. This includes advanced noise reduction, which helps to produce clearer images during low-light situations. Both models utilize 4K resolution support, allowing users to capture ultra-high-definition video, which is crucial for applications requiring detailed surveillance footage.

Another key characteristic of both models is their versatility in integration with IP cameras and other devices. They are compatible with a wide range of Panasonic and third-party IP cameras, ensuring that users can build a surveillance system tailored to their specific needs. This interoperability is vital for large installations where multiple camera types might be used.

The WJ-GXE900 and WJ-GXD900 also feature intuitive web-based interfaces, simplifying the setup and configuration processes. Users can easily manage settings, stream video, and monitor performance remotely from any device with internet access. This remote management capability is increasingly important in today's fast-paced environments, where quick responses and monitoring are critical.

Additionally, both models support multiple streaming options, including the ability to deliver video to various destinations simultaneously. This feature is particularly useful for organizations needing to distribute video feeds to multiple monitors or devices, enhancing real-time surveillance capabilities.

In conclusion, the Panasonic WJ-GXE900 and WJ-GXD900 are powerful video encoders that combine advanced technology with user-friendly features. Their support for high-quality video encoding, integration flexibility, and remote management capabilities make them excellent choices for any modern surveillance system. These devices exemplify Panasonic's commitment to innovation, reliability, and high-performance solutions in the realm of security technology.