Suggestions for Troubleshooting

Table 3-1. Scope of Diagnostic Tools

Function

Bootup

Processor

Memory

Batteries

Display

Hard disk

Floppy drive

Keyboard

Pointer

Audio

Serial

Parallel

Infrared

PS/2 port

OmniBook Diagnostics

Tests

(System menu)

Tests

(Memory menu)

Tests (Video, Mem,User menus)

Tests

(IDE menu)

Tests

(FDD menu)

Tests (KBD menu)

Tests

(Misc menu)

Tests (System, Misc menus)

Tests* (Misc menu)

Tests* (Misc menu)

Tests(Misc menu)

Tests(KBD, Misc menus)

Power-On

Self-Test

Tests

Tests

Tests

Tests

Tests

Tests

Sycard PCCtest 450

DMI/TopTools (if installed)

Describes (SafeTools)

Describes (AssetTools)

Describes (AssetTools)

Describes (AssetTools)

Describes (AssetTools)

Describes (AssetTools)

Describes (AssetTools)

Describes (AssetTools)

Describes (AssetTools)

Describes (AssetTools)

Describes (AssetTools)

Describes (AssetTools)

BIOS Setup

Configures

Describes

Configures

Describes

Configures

Configures

Configures

Configures

Configures

USB

Docking port

PCMCIA

AC adapter

Docking products

CD-ROM drive

Other plug-in modules

Tests(System menu)

Tests

(using docks)

Tests ports and internal bus

Tests

(IDE menu)

Tests

Tests (with boot

CD)

Describes (AssetTools)

Describes (AssetTools)

Status (AssetTools)

Status (AssetTools)

Describes (AssetTools)

Describes (AssetTools)

Configures

Configures

* The diagnostic test is more thorough if you use a loopback connector.

Use an appropriate external device to exercise the port. See the help text for the tests in the menu.

3-4

Troubleshooting and Diagnostics

HP OmniBook 4100

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HP 4100 manual Suggestions for Troubleshooting, Scope of Diagnostic Tools