Messages and Troubleshooting, Overview | Paradyne HOTWIREt 7984

Messages and Troubleshooting

6

Overview

There are many resources available to assess the status of the device and contribute to problem resolutions. Refer to the following sections:

HConfiguring SNMP Traps

HDevice Messages

HTroubleshooting

7984-A2-GB20-10

February 1999

6-1

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Paradyne HOTWIREt 7984 manual Messages and Troubleshooting, Overview

Contents

HOTWIRE Hdsl Standalone Termination Unit Copyright E 1999 Paradyne Corporation All rights reserved Important Safety Instructions EMI Warnings Contents Initial Startup and Configuration Messages and Troubleshooting Standards Compliance for Snmp Traps Document Purpose and Intended Audience About This GuideDocument Summary Product-Related Documents Hotwire 7984 Termination Unit Features About the Hotwire Standalone Termination UnitHdsl Overview About the Hotwire 7984 Standalone Termination Unit CO Site Network Configuration Rear Panel Interface Connections Front Panel LED Status Indicators Network Snmp Management CapabilitiesManagement Information Base MIB Support Snmp Trap Support About the Hotwire 7984 Standalone Termination Unit User Interface Access Using the Asynchronous Terminal InterfaceCommunication Port Settings Initiating an ATI Session Login Function SelectScreen Area Main Status Test Field Value Choices Messages Screen Work AreasInput Keys Keyboard Keys Navigating the ScreensPress For the screen function Select Press Enter to Screen Function Keys Example Switching Between Screen Work Areas Ending an ATI Session Using the Asynchronous Terminal Interface Overview Initial Startup and Configuration +24 Vdc Power Supply Pinouts Connecting Power to the Unit Connecting to a System Terminal Connecting to the Network Main Menu → Control → Change Entering Identity InformationIdentity Procedure Configuring the Unit Using the Configuration Menus Choosing a Configuration ModeConfiguration Option Area Configuration Option Set Handling Precautions for STATIC-SENSITIVE Devices Configuring the Unit Using the Internal Switches Switchpack S1 & S2 Switchpack Locations OFF = Internal Clock Switchpack DefinitionsSwitchpack S1 Definitions Switch # Allows you to OFF = Switchpacks Disabled Switchpack S2 Definitions Switch # Allows you to If you select Then Accessing and Displaying Configuration OptionsMain Menu → Configuration Load Configuration From Load Configuration from Select To Access To Configure Configuration Edit/DisplayMain Menu → Configuration → Current Configuration Main Menu → Configuration → Default Factory Main Menu → Configuration → Configuration Loader Configuration Loader Completed successfully Save Configuration Saving Configuration Options DSL Download CodeMain Menu → Control → Download Code Download Code What to Monitor Monitoring the Unit Main Menu → Status → System and Test Status Viewing System and Test StatusSystem and Test Status Health and Status SELF-TEST Results Health and Status Yyyyyyyy Self-Test Results Call your service Test Status Messages Meaning Test Status Main Menu → Status → Performance → Network Error Statistics Viewing Network Error StatisticsNetwork Error Statistics This Field Contains Viewing Network Performance Statistics This Field Contains DSX-1 Performance Statistics Viewing DSX-1 Performance Statistics This Field Contains Main Menu → Status → Display LEDs Viewing 7984 Standalone Termination Unit LEDsGeneral Type Standalone Termination Unit LEDsLED is Indicating Monitoring the Unit Test TestingAccessing the Test Menu Main Menu → Main Menu → Test → Network & DSX Tests Running Network TestsNetwork & DSX Tests Line Loopback T1 to T1 Repeater Loopback Repeater LoopbackT1 to V.35 Repeater Loopback DTE Loopback Send Remote Line Loopback Send and Monitor Device Tests Device TestsLamp Test Main Menu → Test → Device Tests Telco-Initiated Tests Ending an Active TestTelco-Initiated Line Loopback Telco-Initiated Remote Line Loopback Telco-Initiated Payload Loopback Messages and Troubleshooting Snmp Traps Options Configuring Snmp Traps Device Messages 1 What Message Indicates What To Do Device Messages Device Messages 2 What Message Indicates What To Do Troubleshooting 1 Symptom Possible Cause Solutions Troubleshooting Troubleshooting 2 Symptom Possible Cause Solutions Security ATI Access LevelsTables Administer Logins Creating a LoginLogin Entry On the Login Entry screen, for Enter Controlling Snmp Access Deleting a LoginAssigning Snmp Community Names and Access Types Main Menu → Configuration → Management → Security Menu Resetting the Termination Units COM Port or Factory Defaults If entering yes to prompt Then Selecting an IP Addressing Scheme IP Addressing Peer IP Address Assignments IP Addressing Example Configuration Options in , Initial Startup and Configuration Configuration Option Tables Network Interface Options Menu Main Menu → Configuration → Current Configuration →Table A-1. Network Interface Options 1 Table A-1. Network Interface Options 2 DSL Line Rate Possible Settings 400, 528, 784, 1040Circuit Identifier Port Status Main Menu → Configuration → Load Configuration From →DSX-1 Interface Options Table A-2. DSX-1 Interface Options 1 Table A-2. DSX-1 Interface Options 2 Table A-3. System Options 1 DSL ModeTest Timeout System Options Menu Telco Initiated Loopback Table A-3. System Options 2Remote Telco Loopback Port Use Port Type Possible Settings Asynchronous, SynchronousCommunication Port Table A-4. Communication Port Options 1 Table A-4. Communication Port Options 2 Table A-4. Communication Port Options 3 Login Required Terminal Use OnlyPort Access Level Terminal Use Only Inactivity Timeout Terminal Use Only Telnet Session Options Management and Communication Options MenuTelnet Session Options Table A-5. Telnet Session Options Communication Protocol Options Communication Protocol OptionsPPP Table A-6. Communication Protocol Options 1 Node IP Address Possible Settings 000.000.000.000 ±Node Subnet Mask Possible Settings 000.000.000.000 ± Default Network Destination Communication Port Link Protocol Table A-6. Communication Protocol Options 2 Snmp Management Community Name Possible Settings Ascii text field, PublicGeneral Snmp Management Options Table A-7. General Snmp Management Options 1 Name 2 Access Name 1 AccessTable A-7. General Snmp Management Options 2 Number of Managers Snmp NMS Security OptionsTable A-8. Snmp NMS Security Options 1 NMS IP Validation Table A-8. Snmp NMS Security Options 2 Access Level Number of Trap Managers Snmp Traps OptionsTable A-9. Snmp Traps Options 1 Snmp Traps NMS n Destination Table A-9. Snmp Traps Options 2Enterprise Specific Traps Table A-9. Snmp Traps Options 3 Link Traps Possible Settings Disable, Up, Down, BothLink Trap Interfaces WarmStart AuthenticationFailureStandards Compliance for Snmp Traps Snmp Traps LinkUp/Down Variable-Bindings LinkUp and linkDown Enterprise-Specific Traps DSX Cables and Pin Assignments Position Modular Plug Unkeyed DB15 Socket T1 Network Interface Signal Pin Number Table C-2. DSL Network Interface ConnectorDSL Network Interface Cable COM Port Interface Cable Figure C-3. COM Port-to-PC Cable Feature Number 7900-F1-507 Table C-3. COM Port Connector J6 Signal Direction Pin Number Optional Power Cable Power Input ConnectorTable C-4. DC Power Connector Signal Pin Number Specifications Criteria Technical Specifications Technical Specifications COM port Glossary511 Bridged tap 703 Factory defaultsEthernet Frame relay Router ResetIP address Loopback Telnet SES IN-1 Index IN-2 IN-3 IN-4